La clinique n'accepte pas de nouvelles demandes
Temps de réponse moyen — 5 minutes
Chris Mascof
Mar 9, 2024
That’s a good place to waste money and get no treatment at all.
If you have dermatology problem, please, go to another hospital. Doctor Zeyneb Gürbüz doesn’t know how to do cryotherapy, doesn’t know how to help people. Maybe she is a fantastic cosmetologist, but I find no other reason for her to work in such a huge and expensive place. She was not even going to give me any prescription until I asked for it specifically. Doctors charging 1700 TL for an appointment and 4000 TL for one procedure MUST give you at least a piece of advice. This doctor had no interest in my problem.
I made a mistake giving it a second chance and paying another 4000+1700 TL for a second visit. In total I spent 11400 TL here and saw no improvement of my health, although the procedure was very easy – it was just done incorrectly by the doctor. I did this procedure about 15 times in my life and that one was the least effective of all. Doctor told me my papilloma will go after the second procedure. No, they didn’t. Not even one.
The receptionist also made a mistake and tried to charge me a full price for the appointment, saying that my insurance company refused to cover the half. I had to call my insurance twice to learn that actually my insurance company was ready to pay for me, the receptionist just couldn’t find the approval in their program and was asking me “What are we going to do?”, waiting for a solution from me, expecting me to pay the full price.
I also sent a complaint about this case on the 12th of February to the main office but didn’t hear back from anyone in this clinic.
