John and Sean, We were not sure what the process of getting an artificial eye entailed, but at every stage you put us at ease. My mother was completely comfortable working with you, given the trauma that she had been through before and I am grateful for the excellent way in which you treated her. Because of your exquisite work and your attention to detail, her confidence has been restored and her new eye looks amazing. Our thanks also go to Karen for the great Customer Service and excellent coffee. I will not hesitate in recommending you at every opportunity. Many thanks