La clinique n'accepte pas de nouvelles demandes
Temps de réponse moyen — 5 minutes
Tanua CrSa
Nov 6, 2019
super disappointed, worst experience in Lausanne, they seem to be desperate for money instead of giving a good honest service. when I moved to Lausanne, I was looking for a dermatology center, I did different calls to different places and many of them had the ethical decency to tell me it might be the wrong place to go regarding my needs, Clinic Lemanic patient relations answered and convinced me it was the right place to go. Bernard Moretto assured me I would be treated b…y a dermato to do a skin analysis to find the causes of my irritations, that the clinic offered only dermatology services as also the aesthetics by separate. In few words, when u arrive they make u pay upfront 180chf for the consultation like this they make sure it is too late when u complain and u realized u were scammed. i met a Doctor, that never touched my face or moved from her desk, she took at max 10 minutes to tell me directly all the injections and beauty treatments I should do to have good plastic beauty skin. I went out in shock with no one to speak to in the clinic, they sent me emails to follow up my case with promotions to accept all the treatments they suggested but never a real answer when i asked them several times a refund of my money and how disappointed I was. it was super unethical and shameful. its been 2 years since this experience, still no answer for my refund and seeing them with so many online ads at the moment makes me super upset, because i read other comments onlne with same horrible experiences. This is really not fair! Do not go to this clinic, they are really unprofessional
