L L
Jul 31, 2025
Highly DISAPPOINTED with my experience with the Bryd Lipedema Surgery Center. Doctor Byrd and her co-doctor were great. It was wonderful to finally have a diagnosis and to have a plan to fix my issue. They recommended a $7000 unit that was mostly covered by insurance, but today I am still making payments on. (that is a-OK too), I bought the required compression garments, went to my PCP TWICE to have required paperwork filled out. I had completed 100% of my steps to do before scheduling. At this point the office became VERY unresponsive. Example: not ever returning phone calls, not replying to emails. Essentially ghosting me. The few times I reached them the front office gal totally lied to me. She said she called my insurance and took X, Y, Z step. Luckily I have amazing insurance and I was able to speak directly to someone there who assured me she never called. The front office gal also said because insurance won't cover them as in-network I would have to pay 100% upfront. Again, my insurance said that is not true, because the procedure was approved they would be paid it out of network costs. Which meant the procedure would only cost me $1500 out of pocket. I was willing to pay that. I am guessing the front office just wrote me off assuming I wouldn't want to move forward. Don't assume. My health is worth that small cost to me!


