Smile Hair Clinic is located in the financial district of East Istanbul. A team of 100+ well-trained staff members works in an elegant, high-tech 10-floor building. The quality and excellence of hair transplantation operations performed at Smile depend on intensive training procedures. Every team member at Smile is tested by TrueTM Philosophy success criteria.
Founders' top priority consists of three critical components:
- aesthetics — extremely natural-looking hair is one of the top pursuits at the operations;
- the ultimate comfort of the patient during and after the operation;
- the total transformation of the patient in the long run.
Approach & Techniques
Up-to-date scientific advancements support aesthetic techniques. The first critical step is extracting correct grafts from the donor area. True Planning helps determine the exact number of grafts needed, select them carefully, and avoid over-harvesting. A common myth in transplantation is that extracting more grafts guarantees success. The Smile Hair team believes this is incorrect. The key principle at Smile Hair is planning the selection of the correct grafts from the donor area in the first place. True Planning also ensures that the donor area stays resourceful if the patient needs another transplantation operation in the long run. During extraction, specialists monitor the fractal rates to ensure the extracted graft is high-quality and healthy.
Another critical step is planning the transplantation area by arranging single, double, and triple grafts to sustain the natural and thick look. Scientific studies have shown that it's unnecessary to transplant large numbers in specific areas. Therefore, planning the correct angles and planting the correct grafts in certain areas is much more effective than merely increasing the number of grafts.
Considering that every patient has a unique facial structure and different skin tones, it is essential to plan according to their facial features. At this step, the canals' parameters are crucial for success. These parameters are the direction, angle, and depth of the canal. They should be in harmony with patients' existing hair. Determining the correct depth of the canal results in the healthy growth of new hair.
Hair transplantation surgery is all about sustaining a natural look, seamless transitions, and correct shading. Local experts combine this art with scientific principles, physics, and mathematics.
Highest Grade Medical Operation Standards
At Smile Hair Clinic, the patient's benefit comes first. Therefore, it never promises unrealistic results or creates unreachable expectations.
Smile Hair Clinic practitioners are there to understand the patient's expectations, find the best possible solutions, and be ready for all possible complications. According to the AHA (American Heart Association) guidelines, the entire team receives recurrent training on emergency life support.
Smile Gentle Care
Specialized Smile Hair assistants are assigned to patients when they first contact the clinic via Bookimed.com, and there's always someone to support them during the entire process. The services include translation in all languages, hotel reservations, airport pick-up and drop-off, visa consultancy, transfer, and comprehensive support on the operation day.
Step-by-step guide to the future journey:
- Every hair transplant inquiry is assigned to Bookimed and Smile Hair Clinic case managers, who oversee the entire process.
- The case manager sends a Medical Evaluation Survey to collect the patient's information and expectations, including photos.
- The case manager and the surgeon overview the patient's demands and expectations, execute pre-planning, and prepare the Evaluation Report.
- The case manager submits the treatment plan to the patient and finalizes the commercial agreement with the patient.
- The case manager assists the patient with every step leading up to the operation day in Istanbul, including travel information, visa, booking, hotel, and transfers.
- Operation day: bilingual guest relations specialists welcome the patient and guide them through each step of the process.
- Pre-operation briefing: the doctor briefs the patient early in the morning about the procedures they will undergo.
- True Planning: the hair transplant surgeon conducts hairline planning before the operation.
- Operation: medical doctors and the healthcare team perform all operations at Smile Hair.
- Post-operation: the team controls the patient's final check-up.
- After discharge, the patient is assigned to and introduced to a Smile patient care specialist who will be responsible for monitoring their hair growth over the next 18 months. These specialists are experts in hair growth observation and work closely with doctors to ensure healthy growth.
The Patient Experience Department manages the Smile Gentle Care Program under Smile Hair Clinic Corporate Management Standards. Smile Hair Clinic's patient-first attitude guarantees patients' satisfaction.
TrueTM Philosophy
Smile Hair Clinic has built its approach to hair transplantation around the TRUE Philosophy, which is based on the brand's core values: Analysis, Accomplishment, and Advancement. When the founders established Smile, they believed these values would help them become the region's most recognized hair transplantation clinic. These values have shaped Smile Hair Clinic's standards and philosophy for hair transplantation.
TrueTM Philosophy consists of four key aspects:
True Planning
At Smile, every procedure begins with analysis. The True Planning technique helps achieve natural-looking transplantation results. Examining the data before making a decision is a key step in hair transplantation.
During the True Planning stage, doctors thoroughly examine the donor area. Smile believes that defining the appropriate number of grafts for each patient depends on the doctor's skill and passion for hair design. After the donor area examination, the transplantation area is planned using the prior examination data. Then, the doctor draws the hairline with the help of special tools that ensure optimal and natural results.
True Hair Line Design
Hairline design is key for natural-looking hair transplantation results. The True Hair Line Design procedures prioritize placing single hair follicular units on the front lines to maintain aesthetic proportions and appearance.
The front-line drawing considers angles to ensure hair grows naturally, preserving the masculinity of the hairline. This approach includes sensitive calculations of facial proportions. Additionally, designing a hairline while considering the patient's age is essential. Aging is a natural process, so natural-looking hair transplantation should be in harmony with the patient's age.
True Execution
The operation day is a key milestone for a successful transformation. Smile Hair Clinic recruits, trains, and manages highly skilled medical experts, confirming that they meet ISHRS criteria.
True Innovation
Smile's medical experts and consultants are always searching for more effective ways to perform hair transplant operations. The inclusion of the Sapphire Transplantation technique in all operations is one of the brightest manifestations of True Innovation.
All team members at Smile Hair Clinic are trained following the TrueTM Philosophy and regularly tested by its success criteria. The three elements of the True Philosophy guarantee that all the processes at Smile conform to industry standards.