Le Dr Denizhan Özkaya apporte _doctor_8255_years_ d'expertise en ORL aux traitements de mésothérapie au centre médical chirurgical Ento. En tant que cofondateur de la clinique, il est membre de l'Association d'oto-rhino-laryngologie et de chirurgie cervico-faciale, ainsi que de l'Association de chirurgie plastique faciale. Le centre accueille plus de 3 200 patients par an avec des soins spécialisés en oto-rhino-laryngologie et procédures associées.
Le centre médical chirurgical Ento est spécialisé dans les soins ORL, l'esthétique, la médecine interne, les soins dentaires et la pneumologie. La clinique dispose d'une technologie de pointe, notamment l'imagerie 3D Vectra pour des chirurgies ORL précises comme la rhinoplastie et des équipements de pointe pour les procédures dentaires et esthétiques. Une équipe qualifiée fournit des soins personnalisés et des traitements efficaces.
\n\nLe centre propose une offre complète de tourisme de santé pour les patients internationaux, comprenant une assistance au voyage, à l'hébergement et au soutien linguistique, garantissant une expérience transparente de la consultation aux soins post-traitement.
\n","images":[{"base_url":"clinic/66acabbde890a","title":"Façade extérieure de la clinique Ento Surgical Medical Center en Turquie avec façade moderne en verre"},{"base_url":"clinic/66adec791ce52","title":"Salle de soins dentaires moderne au Ento Surgical Medical Center avec équipement avancé"},{"base_url":"clinic/66adece092c24","title":"Salle de scanner au Ento Surgical Medical Center avec équipement d'imagerie moderne"},{"base_url":"clinic/66adec6a48a46","title":"Appareil de radiographie panoramique dentaire au Ento Surgical Medical Center"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Turquie","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Izmir","id":395,"alias":"izmir"},"address":"Kazımdirik, 364/1. Sk. 36/A, 35100 Bornova/İzmir, Turkey"},"rating":{"rating":5,"google":3.7,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":16,"year_foundation":2001},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":114},"doctors":{"doctors":[{"card_text":"Le Prof. Semih Tatlican est spécialisé en mésothérapie à l'hôpital IEU Medicalpoint d'Izmir, apportant plus de _doctor_9225_ ans d'expertise dermatologique.
Le Dr Semih Tatlican est professeur de dermatologie à l'hôpital international Medicalpoint d'Izmir. Il est spécialisé dans le suivi des tumeurs cutanées et les traitements au laser pour les grains de beauté et les taches. Le Dr Tatlican pratique des procédures au laser ablatif, fractionné et vasculaire. Il a obtenu son diplôme de médecine à la prestigieuse faculté de médecine de l'université Hacettepe.
Le Medicalpoint International Hospital est un centre multi-spécialités accrédité par la JCI à İzmir, en Turquie. Il est réputé pour la cardiologie, la chirurgie plastique, la transplantologie et la reproductologie. Il détient les accréditations ISO, EFQM et TEMOS.
Le centre médical chirurgical Ento est spécialisé dans les soins ORL, l'esthétique, la médecine interne, les soins dentaires et la pneumologie. La clinique dispose d'une technologie de pointe, notamment l'imagerie 3D Vectra pour des chirurgies ORL précises comme la rhinoplastie et des équipements de pointe pour les procédures dentaires et esthétiques. Une équipe qualifiée fournit des soins personnalisés et des traitements efficaces.
\n\nLe centre propose une offre complète de tourisme de santé pour les patients internationaux, comprenant une assistance au voyage, à l'hébergement et au soutien linguistique, garantissant une expérience transparente de la consultation aux soins post-traitement.
\n","images":[{"base_url":"clinic/66acabbde890a","title":"Façade extérieure de la clinique Ento Surgical Medical Center en Turquie avec façade moderne en verre"},{"base_url":"clinic/66adec791ce52","title":"Salle de soins dentaires moderne au Ento Surgical Medical Center avec équipement avancé"},{"base_url":"clinic/66adece092c24","title":"Salle de scanner au Ento Surgical Medical Center avec équipement d'imagerie moderne"},{"base_url":"clinic/66adec6a48a46","title":"Appareil de radiographie panoramique dentaire au Ento Surgical Medical Center"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Turquie","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Izmir","id":395,"alias":"izmir"},"address":"Kazımdirik, 364/1. Sk. 36/A, 35100 Bornova/İzmir, Turkey"},"rating":{"rating":5,"google":3.7,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":16,"year_foundation":2001},"accreditations":[]}}],"meta":{"total_count":1,"total_pages":1}},"reviews":{"reviews":[{"id":20960,"user":{"id":479771,"name":"Antonio Morales","country_code":"FR","country_name":{"fr":"France"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"La qualité du service hospitalier est dans égale, services très bien organisés, très compétant, reste disponible pour les patients.\nQue ce soit les services de médecin, infirmières, et personnel d'accueil, bien d'autres hôpitaux devrait s'en inspirer du modèle hospitalier Turque.\nLes hôpitaux ressemblent à des hôtels de luxe, vous vous sentez bien, une prise en charge et suivie a vos côtés durant tout le séjour.\nEnfin, ce j'ai dépensé sur place est vraiment justifié.\nMerci a tous ce qui ce sont occupés de moi durant ses 14 jours.\nBien évidemment que je recommande l'hôpital Mémorial d'Istanbul\nAntonio. M","en":"The quality of the hospital service is second to none, with well-organised, highly competent services that are always available to patients.\nWhether it's the doctors, nurses or reception staff, many other hospitals should take inspiration from the Turkish hospital model.\nThe hospitals are like luxury hotels, you feel good, you are looked after and followed throughout your stay.\nFinally, the money I spent there was really justified.\nThank you to everyone who looked after me during my 14-day stay.\nOf course I recommend Istanbul Memorial Hospital.\nAntonio. M"},"order":{"operation":{"id":630,"name":{"fr":"Greffe de cheveux","en":"Hair transplant"}}},"clinic_info":{"id":96,"name":"Memorial Şişli Hospital","alias":"memorial-healthcare-group","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-07-31T13:49:51.609+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/688bc6dfe6917_b.jpeg","preview_url":"review/688bc6dfe6917_s.jpeg"},{"full_url":"review/688bc6e036bb8_b.jpeg","preview_url":"review/688bc6e036bb8_s.jpeg"}],"summary":{"positive":{"fr":"Qu'il s'agisse des médecins, des infirmières ou du personnel d'accueil, de nombreux autres hôpitaux devraient s'inspirer du modèle hospitalier turc.","en":"Whether it's the doctors, nurses or reception staff, many other hospitals should take inspiration from the Turkish hospital model."}}},{"id":25627,"user":{"id":1027986,"name":"Wafa ","country_code":"DE","country_name":{"fr":"Allemagne","en":"Germany"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":8}],"text":{"fr":"Si vous envisagez un traitement de rajeunissement à base de cellules souches, sachez que le plus difficile vient après l'intervention. Pour moi, le plus grand défi a clairement été d'attendre les résultats. L'intervention elle-même, qui a consisté à utiliser des cellules souches issues de mon plasma sanguin, s'est déroulée sans complication. Physiquement, je me sens en fait comme avant, ce qui est sans doute normal au début de la convalescence. Le chirurgien et l'ensemble du personnel ont fait preuve d'un professionnalisme et d'un soutien sans faille ; je leur attribue donc la note maximale pour la prise en charge et la clinique. Tout s'est déroulé à la perfection. Il faut simplement garder à l'esprit qu'il faut faire preuve de patience. Je recommanderais cette clinique.","en":"If you’re considering stem cell rejuvenation, you should be aware that the hardest part comes after the procedure. For me, the biggest challenge was definitely waiting for the results. The procedure itself, which involved using stem cells from my blood plasma, was straightforward. Physically, I actually feel much the same as before, which is probably normal in the early stages of recovery. The surgeon and the entire staff were consistently professional and supportive, so I give full marks for the care and the clinic. Everything was flawless. You just have to be aware that patience is required. I would recommend the clinic."},"order":{"operation":{"id":785,"name":{"fr":"Rajeunissement avec ses propres cellules souches","en":"Rejuvenation with own stem cells"}},"illness":{"id":52,"name":{"fr":"Infertilité","en":"Infertility"}}},"clinic_info":{"id":87,"name":"Anadolu Medical Center","alias":"anadolu-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-06-06T07:17:48.193+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"Le traitement s'est très bien déroulé.\nLa ville est également très agréable pour faire du tourisme par la suite.","en":"The treatment went smoothly.\nThe town is lovely for sightseeing afterwards, too."},"what_not_like_text":{"fr":"Le coordinateur de la clinique n'est pas toujours joignable, ce qui était parfois frustrant. On se sent en insécurité. Au début, j'avais peur (nouvelle ville, je ne connaissais personne et je ne maîtrisais pas non plus la langue).\nLa collaboratrice de Bookimed était toujours joignable et répondait rapidement. Elle était fiable, ce qui m'a ensuite facilité le séjour.\nLes hôtels ne sont pas tous bons. Je recommande l'hôtel Hyatt (c'est cher, mais) et le 216 Castel (bon marché et très bien situé).\nMéfiez-vous des chauffeurs de taxi en ville. On paie plus cher que ce que le trajet a coûté.","en":"The clinic’s coordinator isn’t always available, which was sometimes frustrating. It makes you feel insecure. I was scared at first (new city, I didn’t know anyone and I didn’t speak the language either).\nThe Bookimed staff member was always available and replied straight away. She was reliable, which made my stay much easier in the end.\nNot all the hotels are good. I recommend the Hyatt hotel (it’s expensive, though) and 216 Castel (cheap and in a lovely area).\nBe careful with taxi drivers in the city. You end up paying more than the journey actually cost."}},"summary":{"positive":{"fr":"Tout était parfait.","en":"Everything was flawless."}}},{"id":10307,"user":{"id":428625,"name":"Yevhenii Khomenko","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":4},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"fr":"Commentaire honnête.\nLa préparation avant l'opération s'est faite tout d'abord en ligne avec la responsable (Julia). Au téléphone, 24 heures sur 24 et 7 jours sur 7, Julia a répondu à toutes les questions qui m'intéressaient au sujet de l'opération. Après avoir choisi la date de l'opération et acheté les billets, j'ai pris l'avion pour Istanbul. Là, j'ai été accueilli par un transfert et conduit à l'hôtel qui avait été réservé pour moi. L'hôtel est 5 étoiles, la chambre est très décente. Le personnel est poli. Le petit déjeuner est également inclus. Le lendemain de l'opération (greffe de cheveux), le matin, une voiture vient me chercher et nous nous rendons à la clinique. Je signe d'abord un accord et on me fait un test sanguin. On me coupe déjà les cheveux à la clinique, on prend des photos (avant et après) et nous nous rendons à l'opération proprement dite. La clinique a l'air habituelle, pour ne pas dire super propre ou très sale. Et maintenant, c'est l'heure de l'opération elle-même. J'appellerai cela une série télévisée turque. Pendant toute l'opération, le personnel parle de tout et de rien. Encore quelques jours comme ça et j'aurais appris le turc (et tout ça se passe au-dessus de votre tête (30 cm). N'importe qui pouvait entrer dans le bureau à ce moment-là : d'autres médecins, le personnel, la femme de ménage. Les médecins eux-mêmes se permettent de prendre le téléphone, de parler. Et tout cela pendant l'opération. Ils chantent des chansons. Ils parlent de feuilletons. De problèmes familiaux. À un moment donné, je ne serais pas surpris que leurs amis viennent les voir avec un barbecue, qu'ils commencent à en faire, qu'ils amènent un toastmaster et qu'ils organisent un mariage. Que dire ici .... Les Turcs (mais en général des gars sympas) m'ont tout pris car une seule chose m'importait : un bon résultat. J'ai subi 4500 greffes. Il est encore trop tôt pour se prononcer car cela ne fait que 10 jours après la greffe. J'écrirai le deuxième commentaire lorsque le résultat sera à 100 %. On m'a mis un bandage presque serré sur la zone donneuse et on m'a emmenée à l'hôtel. Le deuxième jour est un jour de repos. Ayant reçu toutes les recommandations, j'ai bien sûr (sans les écouter) marché toute la journée dans Istanbul. Le deuxième jour après l'opération, je recommande vivement de marcher le moins possible. Sinon, vous aurez l'impression que votre tête a été dans un escargot avec des abeilles. Il y a beaucoup de gonflement. Et votre corps a vraiment besoin de repos. Le troisième jour, vous quittez l'hôtel, vous contrôlez le lavage de la tête et vous vous rendez à l'aéroport. Ici, tout est simple, on part, on vient me chercher et on m'emmène à la clinique. On m'a lavé la tête (d'abord une lotion, puis un shampoing) et on m'a expliqué en détail comment le faire à la maison et comment continuer à prendre soin de moi. J'ai également reçu une lotion et un shampoing en cadeau )))). Cette procédure a duré une demi-heure au maximum. Et la dernière étape, le transfert à l'aéroport. Le directeur est resté au téléphone jusqu'à la fin, même après l'arrivée à la maison. Il ne s'agit pas d'arriver, de payer, de faire l'opération et de ne plus s'intéresser à personne. Attention, aide, soutien à un niveau élevé )\nJe recommande","en":"Honest review. Preparation before the operation first took place online with the manager (Yulia) . 24/7 in touch, Julia provided assistance in all matters that interest me regarding the operation. Having chosen the date of the operation, having bought tickets, I flew to Istanbul. There I was met by a transfer and taken to the hotel, which, accordingly, was reserved even earlier for me. The hotel is 5 stars, the room is very decent. Polite staff. Breakfast is also included. The next day, the operation (hair transplant) in the morning a car comes for me and we go to the clinic. First, I sign an agreement and they take a blood test from me. The haircut is already in the clinic, photographs are taken (as it was before and after) and we proceed to the operation itself. The clinic looks ordinary, not to say that it is super clean or very dirty. And now it's time for the operation itself. I will call it Turkish series. During the whole operation, employees talk about everything in the world. If only I had a couple more days like this and I would have learned Turkish (and this all happens above your head (30 cm). Anyone could come into the office at that time and some other doctors, employees, cleaning lady. The doctors themselves allow themselves to pick up the phone, talk. And this is all during the operation. Singing songs. Discussing series. Family problems. At some point, I would not be surprised if friends with a barbecue came to them, started making a barbecue, brought a toastmaster and played a wedding there. What can I say .... Turks (but in general, nice guys) I accepted it all, because I was worried about one thing - a good result. I had 4500 grafts transplanted. Now it’s too early to say, since only 10 days have passed after the transplant. I will write the 2nd review when there will be a 100% result. I was put on an almost tight bandage on the place of the donor zone, and taken to the hotel. The 2nd day is a rest. Having received all the recommendations, I of course (did not listen) and walked all day around Istanbul. On the 2nd day after the operation, I strongly recommend as much as possible o walk less. And then later you will look as if your head has been in evidence with bees. Strong puffiness. And the body really needs rest. 3rd day check out from the hotel, control head washing and then transfer to the airport. Everything is simple here, I checked out, they came and took me and took me to the clinic. They washed my hair (first lotion, then shampoo) and told in detail how it would be done at home and further care. They also gave lotion and shampoo as a gift)))) this procedure took half an hour maximum. And the last stage is transfer to the airport. The manager is in touch to the last, even after arriving home. This is not so that you came, paid - did the operation and you are no longer interesting to anyone. Attention, help, support at a high level) I recommend"},"order":{"operation":{"id":259,"name":{"fr":"Greffe de cheveux FUE","en":"FUE hair transplant"}}},"clinic_info":{"id":1083,"name":"Hair Clinic","alias":"hair-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-01-14T18:48:30.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/63caefab85bc8_b.jpeg","preview_url":"review/63caefab85bc8_s.jpeg"},{"full_url":"review/63caefaf88c29_b.jpeg","preview_url":"review/63caefaf88c29_s.jpeg"},{"full_url":"review/63caefb34423a_b.jpeg","preview_url":"review/63caefb34423a_s.jpeg"},{"full_url":"review/63caefb72c1e8_b.jpeg","preview_url":"review/63caefb72c1e8_s.jpeg"}],"comment_about_bookimed":{"fr":"Satisfait","en":"Satisfied"},"summary":{"positive":{"fr":"J'ai eu 4500 greffons transplantés. À propos du médecin : Personnel poli. À propos de la clinique : La clinique a l'air ordinaire, sans dire qu'elle est super propre ou très sale. À propos des résultats : J'écrirai le deuxième avis lorsqu'il y aura un résultat à 100 %. À propos de l'expérience : Joignable 24h/24 et 7j/7, Julia a fourni une assistance pour toutes les questions qui m'intéressent con","en":"I had 4500 grafts transplanted. About the Doctor: Polite staff. About the Clinic: The clinic looks ordinary, not to say that it is super clean or very dirty. About the Results: I will write the 2nd review when there will be a 100% result. About the Experience: 24/7 in touch, Julia provided assistance in all matters that interest me regarding the operation. Most Positive Sentence: I had 4500 graf"}}},{"id":26022,"user":{"id":720595,"name":"Lana ","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Ce qui m’a vraiment marquée, c’est le moment passé avec mon médecin avant l’intervention. C’est lui-même qui a réalisé le traitement, mais avant cela, il m’a montré des photos « avant-après » de cas similaires au mien et m’a clairement expliqué la profondeur et les réglages spécifiques qu’il allait utiliser pour ma peau. Cela m’a rassurée. J’ai suivi une séance de Morpheus8 pour mon cou et mon décolleté, et je me sens mieux que prévu jusqu’à présent. Le personnel de la clinique est également resté en contact avec moi, ce qui est rassurant. Sachez simplement que j’ai dû faire face à des frais supplémentaires pour des injections qui n’étaient pas comprises dans le prix initial.","en":"What really stood out was sitting with my doctor before the procedure. He personally performed the treatment, but first, he showed me before-and-after photos of cases similar to mine and clearly explained the specific depth and settings he would use for my skin. This gave me confidence. I had one Morpheus8 session for my neck and décolletage, and I'm feeling better than expected so far. The clinic staff have also stayed in touch, which is reassuring. Just be aware that I did have some additional expenses for injections that weren't in the initial price."},"order":{"operation":{"id":1071,"name":{"fr":"Morpheus8 raffermissant la peau","en":"Morpheus8 skin tightening"}}},"clinic_info":{"id":4680,"name":"Soraca Med ","alias":"soracamed-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-06-28T06:35:38.428+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"fr":"Pour l'instant, je me sens mieux que prévu.","en":"I'm feeling better than expected so far."}}},{"id":19947,"user":{"id":562788,"name":"Zvonimir ","country_code":"HR","country_name":{"fr":"Croatie","en":"Croatia"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Ma demande concernait un traitement spécifique pour mon état, que je pense avoir été déclenché par le COVID ou par des complications liées aux vaccins. Le traitement lui-même est relativement nouveau et n'est pas largement disponible ; cependant, le médecin Faturanız Hazırdır était disposé à examiner ma demande, ce qui a été un facteur décisif dans le choix de cet hôpital. Son niveau d'empathie était touchant.\n\nÀ mon arrivée, j'ai bénéficié d'un soutien exceptionnel de la part d'Aliser Durdiyev, qui a coordonné l'ensemble du processus, de l'accueil à l'obtention des médicaments en passant par la programmation du traitement.\nRien de tout cela n'aurait été possible sans Hanna Karvatska, qui nous a tous mis en contact et qui a de profondes relations personnelles et professionnelles avec les gens d'ici, et je lui suis profondément reconnaissante, ainsi qu'à Alisar et au médecin, pour leur soutien et leur professionnalisme. Je leur suis profondément reconnaissante, ainsi qu'à Alisar et au médecin, pour leur soutien et leur professionnalisme. Je tiens également à remercier ces trois personnes pour leur empathie et le travail d'équipe qu'elles ont réalisé afin de m'offrir ce que nous croyons tous être le meilleur traitement.","en":"My request was for a specific treatment for my condition, which I believe was triggered by COVID or vaccine-related complications. The treatment itself is relatively new and not widely available; however, the doctor Faturanız Hazırdır was open to considering my request, which was a decisive factor in choosing this hospital. Her level of empathy was touching.\n\nWhen I arrived, I received outstanding support from Aliser Durdiyev, who coordinated the entire process — from reception and medication procurement to scheduling the treatment. \nNone of this would have been possible without Hanna Karvatska, who connected all of us who has deep personal and professional connection with people here, and I’m deeply grateful to her, Alisar, and the doctor for their support and professionalism. And special thanks for the empathy from all three people, the teamwork they created to get me what we all believe could be the best treatment."},"order":{"operation":{"id":283,"name":{"fr":"Immunothérapie","en":"Immunotherapy"}}},"clinic_info":{"id":2943,"name":"Istanbul Florence Nightingale Hospital","alias":"group-florence-nightingale-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-05-15T07:50:00.124+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Hanna est une personne remarquable au grand cœur, qui se consacre à la mise en relation des patients avec des médecins et des professionnels de la santé de premier plan dans différents pays. Son vaste réseau lui permet de s'assurer que chaque partenaire et chaque connexion se surpasse pour répondre aux besoins des patients sans hésitation.\n\nAliser est une jeune conseillère médicale déjà expérimentée. J'ai été positivement surpris par son approche. L'un des aspects les plus critiques de l'organisation d'un traitement médical à l'étranger est la gestion de la logistique dans un pays inconnu. C'est là que l'approche proactive d'Aliser se distingue vraiment. Son énergie exceptionnelle, ses relations personnelles et sa curiosité inébranlable pour trouver les meilleures solutions ont été des facteurs décisifs dans mon expérience positive.\n\nEnsemble, Hanna et Alisar ont aidé à organiser les soins et la coordination, rendant le processus complexe du traitement médical international transparent et centré sur le patient.","en":"Hanna is a remarkable individual with a big heart, dedicated to connecting patients with top-tier doctors and medical professionals across various countries. Her extensive network ensures that every partner and connection goes the extra mile to meet patient needs without hesitation.\n\nAliser is a young but already experienced medical advisor. I was positevley surprised with approach. One of the most critical aspects of arranging medical treatment abroad is navigating logistics in an unfamiliar country. This is where Aliser's proactive approach truly stands out. His exceptional energy, personal connections, and unwavering curiosity to find the best solutions were decisive factors in my positive experience.\n\nTogether, Hanna and Alisar helped to oerganise care and coordination, making the complex process of international medical treatment seamless and patient-focused."},"summary":{"positive":{"fr":"Son niveau d'empathie était touchant.","en":"Her level of empathy was touching."}}},{"id":26463,"user":{"id":894219,"name":"Gonul ","country_code":"AU"},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"fr":"Le soutien continu de la clinique a été la partie la plus remarquable de mon expérience jusqu'à présent. J'étais là pour des injections de Botox, ciblant mon front, mes rides de froncement et les pattes d'oie. Le processus était clair. Ce qui a rendu cela si simple était la bonne communication du début à la fin, et j'ai trouvé que l'équipe était un personnel très amical et professionnel. Ils ont répondu à toutes mes questions. J'ai reçu entre 21 et 40 unités, et la facture finale ne comportait aucuns frais supplémentaires, ce qui était un soulagement. Il est encore trop tôt pour dire quels seront les résultats complets, mais la clinique est restée en contact depuis la procédure, ce que j'apprécie.","en":"The continued support from the clinic has been the most notable part of my experience so far. I was there for Botox injections, targeting my forehead, frown lines, and crow's feet. The process was clear. What made it feel so straightforward was the good communication from start to finish, and I found the team to be a very friendly, professional staff. They answered all my questions. I received between 21 and 40 units, and the final bill had no additional expenses, which was a relief. It is still too early to tell what the full results will be, but the clinic has stayed in touch since the procedure, which I appreciate."},"order":{"operation":{"id":422,"name":{"fr":"Injections de Botox","en":"Botox injections"}}},"clinic_info":{"id":1686,"name":"Hôpital Quartz","alias":"quartz-clinique","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-07-24T10:52:57.548+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"Bonne communication \nPersonnel professionnel et amical","en":"Good communication \nFriendly professional staff"}},"summary":{"positive":{"fr":"Le soutien constant de la clinique a été l'aspect le plus marquant de mon expérience jusqu'à présent.","en":"The continued support from the clinic has been the most notable part of my experience so far."}}},{"id":15950,"user":{"id":632321,"name":"Ashley ","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Je n'aurais pas pu traverser cette épreuve sans Guifer, elle a joué un rôle essentiel dans ma décision de me faire opérer, avant, pendant et après l'opération. Elle m'a tenu la main tout au long du processus, m'appelant même à 1h30 du matin pour s'assurer que j'étais bien dans mon taxi pour l'aéroport.Le Dr Esra et son équipe ont été formidables, les locaux sont fantastiques, super propres et hygiéniques, et le Dr Esra est très compétente, numéro 1 dans son domaine, vivement recommandée... J'ai hâte de revenir l'année prochaine pour d'autres interventions - c'est le troisième jour de l'opération, jusqu'à présent tout va bien, je vous informerai plus tard des résultats réels une fois que l'enflure aura diminué - merci à tous !","en":"I couldn’t of gone through this journey without Guifer, she’s been such an integral part of me committing to the surgery, before, during & aftercare she has held my hand throughout, even at 01:30am calling me to ensure I got into my cab to airport ok, incredible lady, backbone of the international clientele..Dr Esra & her team have been great, fantastic facilities, super clean/hygienic & Dr Esra is super knowledgeable, no 1 in her field, highly recommended…I’m looking forward to coming back next year for further works - this is day 3 of surgery, so far so good, will update later on actual results once swelling goes down - thank you to all!"},"order":{"operation":{"id":1035,"name":{"fr":"Blanchiment vaginal au laser","en":"Vaginal laser whitening"}}},"clinic_info":{"id":4946,"name":"Clinique du Dr. Esra Cabuk Comert","alias":"ecc-international-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-07-06T22:39:55.026+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"fr":"dame incroyable, colonne vertébrale de la clientèle internationale","en":"incredible lady, backbone of the international clientele"}}},{"id":11438,"user":{"id":477278,"name":"Melinda ","country_code":"TR","country_name":{"fr":"Turquie","en":"Turkey"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"J'étais à Istanbul pour des vacances et j'ai décidé d'essayer Morpheus 8. En cherchant une clinique, je suis tombé sur bookimed.com. Je n'avais pas beaucoup de temps car je devais partir pour la Cappadoce le lendemain. ALI a été très serviable et a pu réserver l'intervention pour moi le jour suivant. Il m'a proposé un bon prix pour à la fois le visage et le cou. En plus de cela, il a fait tout son possible. Il m'a rencontré et m'a accompagné tout au long du processus. J'apprécie vraiment tout ce qu'il a fait. Cela a rendu tout cela très fluide. Tout le personnel de la clinique Quartz a également été très professionnel. Le Dr Ezgi a fait un excellent travail lors de mes deux séances. Je recommanderais vivement bookimed pour les réservations et la clinique Quartz pour les interventions. Leur professionnalisme et leur communication ponctuelle ont fait une grande différence.","en":"I was in Istanbul for a holiday and decided to try Morpheus 8. While looking for a clinic I stumbled upon bookimed.com. I didn't have much time since I was due to fly to Cappadocia the next day. ALI, was very helpful and was able to book the procedure for me the following day. He quoted me a good price for both face and neck. On top of it, he went above and beyond. He met with me and accompanied me throughout the whole process. I really appreciate everything he had done. It made everything so smooth. All the staff from Quartz clinic were very professional as well. Dr Ezgi did a great job during my 2 sessions. I would highly recommend bookimed for bookings and Quartz clinic for procedures. Their professionalism, and on time communication made a big difference."},"order":{"operation":{"id":1071,"name":{"fr":"Morpheus8 raffermissant la peau","en":"Morpheus8 skin tightening"}}},"clinic_info":{"id":1686,"name":"Hôpital Quartz","alias":"quartz-clinique","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-05-04T14:50:49.522+00:00","flags":[{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_approved","value":true},{"name":"is_notification_sent","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"fr":"Leur professionnalisme et leur communication ponctuelle ont fait une grande différence.","en":"Their professionalism, and on time communication made a big difference."}}},{"id":25485,"user":{"id":752618,"name":"Guenther x","country_code":"DE","country_name":{"fr":"Allemagne","en":"Germany"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Ma plus grande inquiétude concernait le choix du bon chirurgien, mais elle s'est avérée totalement infondée. Je me suis sentie très bien prise en charge dès le premier contact. Le médecin a pris beaucoup de temps pour la consultation, et toute l'équipe de la clinique s'est montrée professionnelle et très attentionnée, ce qui a rendu l'ensemble du processus très simple pour moi. Tout s'est déroulé sans encombre. Bien que ma convalescence ne soit pas encore terminée, je suis extrêmement satisfaite de la prise en charge et de l'organisation jusqu'à présent. Si l'on me demande si je recommanderais cette clinique, je lui attribue sans hésiter la note maximale de 10.","en":"My biggest concern was choosing the right surgeon, but this turned out to be completely unfounded. I felt very well looked after right from the first point of contact. The doctor took plenty of time for the consultation, and the whole team at the clinic were professional and very caring, which made the whole process very straightforward for me. Everything went smoothly. Although my recovery is still ongoing, I am extremely satisfied with the care and organisation so far. If asked whether I would recommend the clinic, I would give it a clear 10 out of 10."},"order":{},"clinic_info":{"id":417,"name":"Memorial Antalya Hospital","alias":"memorial-antalya-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-05-25T08:32:06.654+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"De la planification à l'examen, tout s'est très bien passé, sans aucun problème","en":"Everything went very smoothly and without a hitch, from the planning stage right through to the examination"}},"summary":{"positive":{"fr":"Si l'on me demandait si je recommanderais la clinique, je lui donnerais clairement 10 sur 10.","en":"If asked whether I would recommend the clinic, I would give it a clear 10 out of 10."}}},{"id":25024,"user":{"id":942765,"name":"Mohamed Ashraf khan","country_code":"CA","country_name":{"fr":"Canada"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":4},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"translation","value":4},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Ma principale préoccupation avant l'intervention était de savoir quel serait le résultat final au toucher. J'ai opté pour une greffe de graisse, et le personnel de la clinique ainsi que le chirurgien ont fait preuve de professionnalisme tout au long du processus. Le service était de bonne qualité. Je n'en suis encore qu'aux premiers stades de la convalescence, je n'ai donc pas encore eu de relations sexuelles. Pour être honnête, ma plus grande inquiétude concernant la convalescence jusqu'à présent concerne certaines irrégularités, qui donnent pour l'instant une impression de légère asymétrie au niveau de la circonférence. On m'a dit que cela pouvait faire partie du processus de guérison, j'attends donc de voir comment les choses vont s'arranger avec le temps. L'expérience globale a été satisfaisante, avec une équipe compétente.","en":"My main concern going into this was what the final result would feel like. I opted for a fat transfer, and the clinic staff and surgeon were professional throughout the process. The service was good. I'm still in the early stages of recovery, so I haven't tried any sexual activity yet. To be honest, my biggest recovery concern so far has been some uneven bumps, which makes the new girth feel slightly uneven at this point. I'm told this can be part of the healing process, so I'm waiting to see how things settle over time. The overall experience was satisfactory, with a capable team."},"order":{"operation":{"id":1289,"name":{"fr":"Remplissage pénien","en":"Penis filler"}}},"clinic_info":{"id":3060,"name":"Men's Health Clinics","alias":"aquahealth","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-05-02T17:08:22.333+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"fr":"Le personnel de la clinique et le chirurgien ont fait preuve de professionnalisme tout au long du processus.","en":"The clinic staff and surgeon were professional throughout the process."}}},{"id":24472,"user":{"id":965735,"name":"Malachy O’Rourke","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Ma principale préoccupation avant l'intervention était simplement de protéger la zone pendant la cicatrisation. Le personnel a été formidable. Il m'a donné des instructions claires qui m'ont permis de gérer sans difficulté les soins postopératoires après l'ablation de ma tache de naissance de la taille d'une pièce de monnaie. L'excision chirurgicale s'est bien déroulée et, même s'il reste encore quelques croûtes comme prévu, j'ai eu le sentiment d'avoir été bien informé tout au long de l'intervention par des professionnels. Ce fut un service de première classe du début à la fin. Pour toute personne qui envisagerait cette intervention, sachez que les soins étaient excellents et que le coût n'était pas exorbitant.","en":"My biggest concern before the procedure was just keeping the area protected during healing. The staff was fantastic. They gave clear instructions that made managing the aftercare for my coin-sized birthmark removal straightforward. The surgical excision went well, and while there's still some scabbing as expected, I felt I was well-informed throughout the procedure by professionals. It was a first-class service from start to finish. For anyone looking into this, the care was excellent and not at an exuberant cost."},"order":{"operation":{"id":1281,"name":{"fr":"Suppression des taches de naissance","en":"Birthmark removal"}}},"clinic_info":{"id":1686,"name":"Hôpital Quartz","alias":"quartz-clinique","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-03-28T09:44:38.304+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"Le résultat que je souhaitais","en":"The result I required"},"what_not_like_text":{"fr":"Rien","en":"Nothing"}},"summary":{"positive":{"fr":"Ce fut un service de première classe du début à la fin.","en":"It was a first-class service from start to finish."}}},{"id":22338,"user":{"id":911031,"name":"Mohammed Alotaibi","country_code":"SA"},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Une coordination et un soutien excellents\nMon parcours médical par l'intermédiaire de Bookimed s'est déroulé sans encombre, grâce à ma coordinatrice Karyna Repetir. Dès le début, elle s'est montrée attentive et professionnelle, et a toujours fait un suivi pour s'assurer que tout était clair. Elle m'a expliqué chaque étape du processus, m'a aidée à planifier et à documenter, et est restée en contact avec moi avant, pendant et après ma visite.\nCe que j'ai le plus apprécié, c'est sa patience et sa gentillesse - elle a répondu à toutes mes questions et m'a donné confiance en mon traitement. Je ne manquerais pas de la recommander, ainsi que Bookimed, à tous ceux qui envisagent de se faire soigner à l'étranger.","en":"Excellent Coordination and Support\nI had a very smooth experience with my medical journey through Bookimed, thanks to my coordinator Karyna Repetir. From the very beginning, she was attentive, professional, and always followed up to make sure everything was clear. She explained each step of the process, helped me with scheduling and documentation, and stayed in touch before, during, and after my visit.\nWhat I appreciated most was her patience and kindness — she answered all my questions and made me feel confident about my treatment. I would definitely recommend her and Bookimed to anyone considering medical care abroad."},"order":{"operation":{"id":934,"name":{"fr":"Injection de produits de comblement","en":"Fillers injection"}}},"clinic_info":{"id":1686,"name":"Hôpital Quartz","alias":"quartz-clinique","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-11-03T13:47:13.826+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Une coordination et un soutien excellents\nMon parcours médical par l'intermédiaire de Bookimed s'est déroulé sans encombre, grâce à ma coordinatrice Karyna Repetir. Dès le début, elle s'est montrée attentive et professionnelle, et a toujours fait un suivi pour s'assurer que tout était clair. Elle m'a expliqué chaque étape du processus, m'a aidée à planifier et à documenter, et est restée en contact avec moi avant, pendant et après ma visite.\nCe que j'ai le plus apprécié, c'est sa patience et sa gentillesse - elle a répondu à toutes mes questions et m'a donné confiance en mon traitement. Je ne manquerais pas de la recommander, ainsi que Bookimed, à tous ceux qui envisagent de se faire soigner à l'étranger.","en":"Excellent Coordination and Support\nI had a very smooth experience with my medical journey through Bookimed, thanks to my coordinator Karyna Repetir. From the very beginning, she was attentive, professional, and always followed up to make sure everything was clear. She explained each step of the process, helped me with scheduling and documentation, and stayed in touch before, during, and after my visit.\nWhat I appreciated most was her patience and kindness — she answered all my questions and made me feel confident about my treatment. I would definitely recommend her and Bookimed to anyone considering medical care abroad."},"what_like_text":{"fr":"Une coordination et un soutien excellents\nMon parcours médical par l'intermédiaire de Bookimed s'est déroulé sans encombre, grâce à ma coordinatrice Karyna Repetir. Dès le début, elle s'est montrée attentive et professionnelle, et a toujours fait un suivi pour s'assurer que tout était clair. Elle m'a expliqué chaque étape du processus, m'a aidée à planifier et à documenter, et est restée en contact avec moi avant, pendant et après ma visite.\nCe que j'ai le plus apprécié, c'est sa patience et sa gentillesse - elle a répondu à toutes mes questions et m'a donné confiance en mon traitement. Je ne manquerais pas de la recommander, ainsi que Bookimed, à tous ceux qui envisagent de se faire soigner à l'étranger.","en":"Excellent Coordination and Support\nI had a very smooth experience with my medical journey through Bookimed, thanks to my coordinator Karyna Repetir. From the very beginning, she was attentive, professional, and always followed up to make sure everything was clear. She explained each step of the process, helped me with scheduling and documentation, and stayed in touch before, during, and after my visit.\nWhat I appreciated most was her patience and kindness — she answered all my questions and made me feel confident about my treatment. I would definitely recommend her and Bookimed to anyone considering medical care abroad."},"what_not_like_text":{"fr":"Veuillez fournir le texte à traduire."}},"comment_about_bookimed":{"fr":"Une coordination et un soutien excellents\nMon parcours médical par l'intermédiaire de Bookimed s'est déroulé sans encombre, grâce à ma coordinatrice Karyna Repetir. Dès le début, elle s'est montrée attentive et professionnelle, et a toujours fait un suivi pour s'assurer que tout était clair. Elle m'a expliqué chaque étape du processus, m'a aidée à planifier et à documenter, et est restée en contact avec moi avant, pendant et après ma visite.\nCe que j'ai le plus apprécié, c'est sa patience et sa gentillesse - elle a répondu à toutes mes questions et m'a donné confiance en mon traitement. Je ne manquerais pas de la recommander, ainsi que Bookimed, à tous ceux qui envisagent de se faire soigner à l'étranger.","en":"Excellent Coordination and Support\nI had a very smooth experience with my medical journey through Bookimed, thanks to my coordinator Karyna Repetir. From the very beginning, she was attentive, professional, and always followed up to make sure everything was clear. She explained each step of the process, helped me with scheduling and documentation, and stayed in touch before, during, and after my visit.\nWhat I appreciated most was her patience and kindness — she answered all my questions and made me feel confident about my treatment. I would definitely recommend her and Bookimed to anyone considering medical care abroad."},"summary":{"positive":{"fr":"Ce que j'ai le plus apprécié, c'est sa patience et sa gentillesse - elle a répondu à toutes mes questions et m'a donné confiance en mon traitement.","en":"What I appreciated most was her patience and kindness — she answered all my questions and made me feel confident about my treatment."}}},{"id":27585,"user":{"id":1116084,"name":"Paula Garvao ","country_code":"TR","country_name":{"fr":"Turquie","en":"Turkey"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"recommend","value":7}],"text":{"fr":"The service from both the surgeon and the staff was excellent. My procedure was for Botox injections, specifically targeting only mouth area. The team was professional, and their performance is reflected in the high ratings I gave them. I am still in the early phase of recovery. The amount of product used was a custom number of units, decided upon by the surgeon for my particular case, rather than a standard quantity. The entire process felt very well-managed and organized from a medical standpoint."},"order":{"operation":{"id":422,"name":{"fr":"Injections de Botox","en":"Botox injections"}}},"clinic_info":{"id":417,"name":"Memorial Antalya Hospital","alias":"memorial-antalya-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-04T07:52:56.791+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"fr":"Le chirurgien et le personnel ont tous deux fait preuve d'un excellent sens du service.","en":"The service from both the surgeon and the staff was excellent."}}},{"id":25861,"user":{"id":1055470,"name":"Taylor ","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"La clinique était vraiment agréable et magnifique. Le personnel était sympathique et mon médecin s'est montré très rapide, compétent et à l'écoute. Le prix était très raisonnable et je me suis sentie en confiance lors des injections. On m'a fourni une crème anesthésiante pendant que j'étais dans la salle d'attente, ce qui était très appréciable. La coordinatrice m'a bien aidée en s'assurant que je sache où se trouvaient les différents lieux et à quoi m'attendre.","en":"The clinic was so nice and beautiful. Staff was friendly and my doctor was very quick, knowledgeable, and accommodating. The price was so reasonable and I felt safe getting the injections. They provided numbing cream when I was in the waiting room which was very nice. The coordinator was helpful in making sure I knew where the locations were and what to expect."},"order":{"operation":{"id":422,"name":{"fr":"Injections de Botox","en":"Botox injections"}}},"clinic_info":{"id":1686,"name":"Hôpital Quartz","alias":"quartz-clinique","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-06-17T18:53:58.335+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":true}],"client_response":{"what_like_text":{"fr":"La clinique était vraiment agréable et magnifique. Le personnel était sympathique et mon médecin s'est montré très rapide, compétent et à l'écoute. Le prix était très raisonnable et je me suis sentie en confiance lors des injections. On m'a fourni une crème anesthésiante pendant que j'étais dans la salle d'attente, ce qui était très appréciable. La coordinatrice m'a bien aidée en s'assurant que je savais où se trouvaient les différents lieux et à quoi m'attendre.","en":"The clinic was so nice and beautiful. Staff was friendly and my doctor was very quick, knowledgeable, and accommodating. The price was so reasonable and I felt safe getting the injections. They provided numbing cream when I was in the waiting room which was very nice. The coordinator was helpful in making sure I knew where the locations were and what to expect."}},"summary":{"positive":{"fr":"La clinique était vraiment agréable et magnifique.","en":"The clinic was so nice and beautiful."}}},{"id":18431,"user":{"id":750575,"name":"IRYNA KUBAN ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Personnel sympathique et bienveillant, a rencontré et effectué directement tous les tests de laboratoire nécessaires. Le petit déjeuner est inclus dans le bilan de santé. Nous avons dû attendre un peu les réponses des médecins et du laboratoire. Café, toilettes, ascenseurs à portée de main. A recommander. 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