NAMI Medical Resort est un centre de santé spécialisé situé à Sopot, en Pologne. Il se concentre sur le soutien à la fertilité, la longévité et la santé urologique des adultes. Le complexe combine des diagnostics médicaux avec des thérapies régénératrices naturelles lors de séjours hospitaliers. Une chambre hyperbare multi-places et des systèmes de cryothérapie avancés soutiennent ces programmes. L'établissement fait partie du groupe INVICTA et a été créé en 1989.
NAMI détient l'accréditation ESHRE pour ses services de fertilité. Le centre dispose de 44 chambres de haut standing pour les programmes résidentiels. Les traitements incluent la kinésithérapie urologique, la thérapie par ondes de choc et le biofeedback du plancher pelvien. Le complexe participe à des projets de recherche de l'UE via le centre de R&D INVICTA. Les spécialistes étudient l'impact des interventions sur le stress et la récupération. Les patients internationaux bénéficient d'une prise en charge dédiée en anglais.
","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":6891,"alias":"nami-medical-resort-clinic","name":"NAMI Medical Resort","short_description":"NAMI Medical Resort est un centre de santé spécialisé situé à Sopot, en Pologne. Il se concentre sur le soutien à la fertilité, la longévité et la santé urologique des adultes. Le complexe combine des diagnostics médicaux avec des thérapies régénératrices naturelles lors de séjours hospitaliers. Une chambre hyperbare multi-places et des systèmes de cryothérapie avancés soutiennent ces programmes. L'établissement fait partie du groupe INVICTA et a été créé en 1989.
NAMI détient l'accréditation ESHRE pour ses services de fertilité. Le centre dispose de 44 chambres de haut standing pour les programmes résidentiels. Les traitements incluent la kinésithérapie urologique, la thérapie par ondes de choc et le biofeedback du plancher pelvien. Le complexe participe à des projets de recherche de l'UE via le centre de R&D INVICTA. Les spécialistes étudient l'impact des interventions sur le stress et la récupération. Les patients internationaux bénéficient d'une prise en charge dédiée en anglais.
","images":[{"base_url":"clinic/6a7928ead05e8","title":"Façade moderne de la clinique NAMI Medical Resort au design architectural unique"},{"base_url":"clinic/6a7928ecd49dc","title":"Façade moderne de la clinique NAMI Medical Resort entourée de verdure"},{"base_url":"clinic/6a7928eec8979","title":"Chambre de convalescence au NAMI Medical Resort avec mobilier moderne"},{"base_url":"clinic/6a7928f0895da","title":"Chambre patient au NAMI Medical Resort avec décoration moderne et mobilier confortable"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Pologne","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Sopot","id":2666,"alias":"sopot"},"address":"64 Polna Street, 81-740 Sopot, Poland"},"rating":{"rating":0,"google":4.9,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":2,"year_foundation":1989},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db9bd0f432af.jpeg","name":"Société Européenne de Reproduction Humaine et d'Embryologie","country_code":"BE"}],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":15},"doctors":{"doctors":[{"doctor":{"id":16443,"alias":"joanna-liss","name":"Joanna Liss","clinic_id":6891,"photo":"doctor/6a792952bd01d","first_year_working":0,"created_at":"2026-08-10T01:28:46.164+00:00","short_description":"Joanna Liss est spécialiste à la clinique en tant que responsable des laboratoires in vitro et embryologiste clinique senior. Elle travaille dans le domaine de la fertilité, supervisant les processus de laboratoire in vitro pour la FIV et le don d'embryons. L'approche diagnostique de son équipe comprend le diagnostic génétique préimplantatoire (DPI).","specialities":[{"id":"frt.003","name":"Embryologist","illness_kind_id":68}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":0,"awards_count":0}},"clinic":{"id":6891,"alias":"nami-medical-resort-clinic","name":"NAMI Medical Resort","short_description":"NAMI Medical Resort est un centre de santé spécialisé situé à Sopot, en Pologne. Il se concentre sur le soutien à la fertilité, la longévité et la santé urologique des adultes. Le complexe combine des diagnostics médicaux avec des thérapies régénératrices naturelles lors de séjours hospitaliers. Une chambre hyperbare multi-places et des systèmes de cryothérapie avancés soutiennent ces programmes. L'établissement fait partie du groupe INVICTA et a été créé en 1989.
NAMI détient l'accréditation ESHRE pour ses services de fertilité. Le centre dispose de 44 chambres de haut standing pour les programmes résidentiels. Les traitements incluent la kinésithérapie urologique, la thérapie par ondes de choc et le biofeedback du plancher pelvien. Le complexe participe à des projets de recherche de l'UE via le centre de R&D INVICTA. Les spécialistes étudient l'impact des interventions sur le stress et la récupération. Les patients internationaux bénéficient d'une prise en charge dédiée en anglais.
","images":[{"base_url":"clinic/6a7928ead05e8","title":"Façade moderne de la clinique NAMI Medical Resort au design architectural unique"},{"base_url":"clinic/6a7928ecd49dc","title":"Façade moderne de la clinique NAMI Medical Resort entourée de verdure"},{"base_url":"clinic/6a7928eec8979","title":"Chambre de convalescence au NAMI Medical Resort avec mobilier moderne"},{"base_url":"clinic/6a7928f0895da","title":"Chambre patient au NAMI Medical Resort avec décoration moderne et mobilier confortable"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Pologne","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Sopot","id":2666,"alias":"sopot"},"address":"64 Polna Street, 81-740 Sopot, Poland"},"rating":{"rating":0,"google":4.9,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":2,"year_foundation":1989},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db9bd0f432af.jpeg","name":"Société Européenne de Reproduction Humaine et d'Embryologie","country_code":"BE"}]}}],"meta":{"total_count":1,"total_pages":1}},"reviews":{"reviews":[{"id":19899,"user":{"id":621203,"name":"Olga Novak","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Nous avons choisi Hinzentrum Klinikum Kotowice - nous n'avons jamais regretté notre choix.\n Depuis le moment où nous avons rencontré la coordinatrice jusqu'à la dernière visite à la clinique, toutes les étapes se sont déroulées sans obstacles ni déceptions.\nLa coordinatrice, Vera, est une personne merveilleuse et réceptive, qui n'a jamais manqué d'attention et qui est restée en contact avec nous en cas de besoin. La visite et la rencontre avec le médecin, Vera a été organisée en tenant compte de tous nos souhaits.\n\nUne interprète nous attendait à la clinique - Alona. Elle nous a accompagnés à chaque visite à la clinique, de sorte qu'il n'y a eu aucun problème de communication. Nous avons eu la possibilité de lui demander de l'aide à tout moment.\n Le personnel de la clinique est généralement agréable et souriant.\n \nAlicia Gajevska-Kuharek est un médecin qui sait ce qu'elle fait, qui est ouverte au dialogue, qui répond à toutes nos questions et qui est tout à fait digne de confiance.\n\nD'une manière générale, toutes les étapes du protocole ont été organisées en temps voulu, rapidement, toutes les informations étaient disponibles et surtout, toutes nos questions ont reçu une réponse.\n\n Toutes les attentes ont été plus que satisfaites.","en":"We chose Hinzentrum Klinikum Kotowice - we have never regretted our choice.\n From the moment we met the coordinator to the last visit to the clinic, all the steps came without any obstacles or disappointments.\nThe coordinator Vera is a wonderful, responsive person, never left without attention, was in touch in case of any need. The visit and acquaintance with the doctor, Vera was organised taking into account all our wishes.\n\nWe had an interpreter waiting for us at the clinic - Alona. She accompanied us at every visit to the clinic, so there were no problems with communication. We had the opportunity to ask her for help at any time.\n The clinic staff is generally pleasant and smiling.\n \nAlicia Gajevska-Kuharek is a doctor who knows what she is doing, is open to dialogue, answers all our questions and is completely trustworthy.\n\nIn general, all stages of the protocol were organised in a timely manner, quickly, all information was available and most importantly, all our questions were answered.\n\n All expectations were more than met."},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-05-10T09:13:21.187+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Nous avons choisi Hinzentrum Klinikum Kotowice - nous n'avons jamais regretté notre choix.\n Depuis le moment où nous avons rencontré la coordinatrice jusqu'à la dernière visite à la clinique, toutes les étapes se sont déroulées sans obstacles ni déceptions.\nLa coordinatrice, Vera, est une personne merveilleuse et réceptive, qui n'a jamais manqué d'attention et qui est restée en contact avec nous en cas de besoin. La visite et la rencontre avec le médecin, Vera a été organisée en tenant compte de tous nos souhaits.\n\nUne interprète nous attendait à la clinique - Alona. Elle nous a accompagnés à chaque visite à la clinique, de sorte qu'il n'y a eu aucun problème de communication. Nous avons eu la possibilité de lui demander de l'aide à tout moment.\n Le personnel de la clinique est généralement agréable et souriant.\n \nAlicia Gajevska-Kuharek est un médecin qui sait ce qu'elle fait, qui est ouverte au dialogue, qui répond à toutes nos questions et qui est tout à fait digne de confiance.\n\nD'une manière générale, toutes les étapes du protocole ont été organisées en temps voulu, rapidement, toutes les informations étaient disponibles et surtout, toutes nos questions ont reçu une réponse.\n\n Toutes les attentes ont été plus que satisfaites.","en":"We chose Hinzentrum Klinikum Kotowice - we have never regretted our choice.\n From the moment we met the coordinator to the last visit to the clinic, all the steps came without any obstacles or disappointments.\nThe coordinator Vera is a wonderful, responsive person, never left without attention, was in touch in case of any need. The visit and acquaintance with the doctor, Vera was organised taking into account all our wishes.\n\nWe had an interpreter waiting for us at the clinic - Alona. She accompanied us at every visit to the clinic, so there were no problems with communication. We had the opportunity to ask her for help at any time.\n The clinic staff is generally pleasant and smiling.\n \nAlicia Gajevska-Kuharek is a doctor who knows what she is doing, is open to dialogue, answers all our questions and is completely trustworthy.\n\nIn general, all stages of the protocol were organised in a timely manner, quickly, all information was available and most importantly, all our questions were answered.\n\n All expectations were more than met."},"what_like_text":{"fr":"Accessibilité du personnel.","en":"Accessibility of staff."},"what_not_like_text":{"fr":"Ce n'est pas grave.","en":"It's okay."}},"comment_about_bookimed":{"fr":"La coordinatrice de Boikimed est Vera. Une coordinatrice qui ne vous rendra pas nerveux et inquiet. Grâce à son professionnalisme, sa réactivité, sa patience, son empathie, sa capacité à dialoguer, notre visite à la clinique a été excellente.\nLa communication n'a laissé que des émotions positives.","en":"The Boikimed coordinator is Vera. A coordinator who will not make you nervous and worried. Thanks to her professionalism, responsiveness, patience, empathy, ability to conduct a dialogue - our visit to the clinic was excellent.\nThe communication left only positive emotions."},"summary":{"positive":{"fr":"Toutes les attentes ont été plus que satisfaites.","en":"All expectations were more than met."}}},{"id":5235,"user":{"id":18134,"name":"Natallia Pazniakova","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"fr":"J'ai eu une très bonne impression après ma première visite à la clinique. J'ai choisi la clinique en raison de la qualité des diagnostics, du médecin proposé et de l'attitude générale lors de la préparation du voyage. J'ai apprécié le fait qu'il y ait un superviseur qui est toujours au téléphone et qui organise les analyses nécessaires, répond aux questions et parle russe. J'ai eu Yana, elle a tout organisé rapidement, efficacement et vous pouvez voir qu'elle se soucie des autres. La clinique dispose de très bons diagnostics. J'ai beaucoup apprécié le docteur Merchik. Il est très précis, bien informé et a beaucoup d'expérience. Il m'a dit que tout programme serait élaboré individuellement après analyse de mes résultats, mais que des changements pourraient être apportés en cours de route. Vous pouvez constater que la clinique n'a pas peur de bouleverser les statistiques et de prendre des patients difficiles comme moi. J'ai une réserve d'ovules très faible. J'attends maintenant mon deuxième voyage et j'espère une grossesse.","en":"У меня сложилось очень хорошее впечатление после первой поездки в клинику. Выбор на клинику пал из- за хорошей диагностики, предложенного врача и в целом отношения во время подготовки к поездке. Понравилось, что есть куратор который все время на связи и организовывает необходимые анализы, отвечает на вопросы, говорит на русском. У меня -Яна, она все организовала быстро, эффективно и видно, что ей не все равно. В клинике очень хорошая диагностика. Мне очень понравился врач- доктор Мерчик. Очень конкретный, знающий, с большим опытом. Сказал, что любая программа будет строиться индивидуально после анализа моих результатов, но в процессе можно будет внести изменения. Видно, что Клиника не боится испортить статистику и брать сложных пациентов как я. У меня очень низкий запас яйцеклеток. Сейчас жду второй поездки и надеюсь на беременность."},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}},"illness":{"id":52,"name":{"fr":"Infertilité","en":"Infertility"}}},"doctor_info":{"id":608,"name":"Dariusz Mercik","alias":"dariusz-mercik"},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2019-09-19T16:46:25.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"J'ai vraiment apprécié l'attitude et la volonté d'aider à faire le bon choix.","en":"Мне очень понравилось отношение и желание помочь сделать правильный выбор"},"summary":{"positive":{"fr":"Le choix de la clinique a été fait en raison de la qualité du diagnostic, du médecin proposé et de l'attitude générale pendant la préparation du voyage.","en":"Выбор на клинику пал из- за хорошей диагностики, предложенного врача и в целом отношения во время подготовки к поездке."}}},{"id":8738,"user":{"id":272318,"name":"Алла ","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"fr":"Bonjour, je m'appelle Alla et j'ai été traitée à la clinique Glycentrum de Katowice, en Pologne. Aujourd'hui, je porte le bonheur tant attendu ! Nous sommes à 13,5 semaines.\nMon mari et moi sommes très heureux et espérons que tout continuera à être merveilleux !\nNous voudrions remercier le personnel de la clinique du fond du cœur, tous les médecins qui nous ont aidés à nous rapprocher de notre rêve, merci !\nDans la clinique, tout le personnel est amical et attentif, même si nous ne connaissons pas bien la langue (parce que nous sommes étrangers), tous ont essayé de nous comprendre et de nous écouter. Nous remercions tout particulièrement notre superviseur, Anna, qui nous a aidés à chaque étape, merci !\nJe voudrais écrire quelques mots aux couples qui sont encore en train de choisir une clinique pour approcher leur rêve, je recommande la clinique et d'après mon expérience, je sais que tout se passera bien pour vous ! Bonne chance et bonheur à tous !","en":"Hello! My name is Alla and I was treated at the Glincentrum clinic in Poland, the city of Katowice. Today I carry the long-awaited happiness! We are 13.5 weeks old. My husband and I are very happy and hope that everything will continue to be just wonderful! We would like to sincerely thank the staff of the clinic, all the doctors who helped us get closer to our dream, thank you! In the clinic, all the staff are friendly and attentive, even knowing the language poorly (after all, we are foreigners), everyone tried to understand and listen to us. Special thanks to our curator Anna, who helped us at every step, thank you! I want to write a few words to couples who are still choosing a clinic to get closer to their dreams, I recommend the clinic and I know from my own experience that everything will work out for you! Good luck and happiness to everyone!"},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}},"illness":{"id":52,"name":{"fr":"Infertilité","en":"Infertility"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-02-25T16:17:51.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Merci pour votre aide, je suis satisfait.","en":"Thanks for your help, I'm happy."},"summary":{"positive":{"fr":"Aujourd'hui, je porte le bonheur tant attendu ! À propos du médecin : Un merci tout particulier à notre conservatrice Anna, qui nous a aidés à chaque étape, merci ! À propos de la clinique : Au sein de la clinique, tout le personnel est amical et attentif, même si nous maîtrisons mal la langue (après tout, nous sommes étrangers), chacun a essayé de nous comprendre et de nous écouter. À propos des ","en":"Today I carry the long-awaited happiness!About the Doctor: Special thanks to our curator Anna, who helped us at every step, thank you! About the Clinic: In the clinic, all the staff are friendly and attentive, even knowing the language poorly (after all, we are foreigners), everyone tried to understand and listen to us. About the Results: We are 13.5 weeks old. My husband and I are very happy an"}}},{"id":2575,"user":{"id":2295,"name":"Оля ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":0},{"name":"coordination","value":0},{"name":"doctor","value":0},{"name":"manager","value":5},{"name":"personal","value":0},{"name":"translation","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Bonjour, je m'appelle Olga et je suis reconnaissante au centre Bookimed, en particulier à Pavel Horilko, de nous avoir aidés à trouver en Pologne un hôpital pour une fécondation in vitro, à prendre rendez-vous et à nous envoyer des options de logement. Bookimed nous a recommandé la clinique Gyncentrum. Nous avons déjà eu notre première consultation, et un interprète, une jeune femme très agréable, nous a été fourni. Nous attendons maintenant la deuxième consultation.","en":"They stood at the border for 3 hours, they drove during the daytime, they said they could stand more, they met in the clinic normally, a very good girl translator."},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}},"illness":{"id":52,"name":{"fr":"Infertilité","en":"Infertility"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2018-12-26T09:54:16.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"fr":"- Ils ont dit qu'ils pouvaient en supporter davantage.","en":"- They said they could stand more."}}},{"id":19188,"user":{"id":710536,"name":"Kira ","country_code":"DE","country_name":{"fr":"Allemagne","en":"Germany"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Bonne organisation... Ils parlent aussi anglais et il y a un interprète russophone..... Les rendez-vous sont rapides... Toutes les questions reçoivent une réponse et sont résolues..... La clinique est très agréable et neuve... Le personnel est compétent, serviable et aimable.... La clinique se trouve dans la belle ville de Cracovie... et les prix sont abordables.","en":"Good organisation...They also speak English and there is a Russian-speaking interpreter..... The appointments are quick... All questions are answered and solved..... The clinic is very cosy and new...The staff is competent, helpful and kind.... The clinic is in the beautiful city of Krakow...and the prices are affordable"},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-03-20T09:44:50.211+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Bonne organisation... Ils parlent aussi anglais et il y a un interprète russophone..... Les rendez-vous sont rapides... Toutes les questions reçoivent une réponse et sont résolues..... La clinique est très agréable et neuve... Le personnel est compétent, serviable et aimable.... La clinique se trouve dans la belle ville de Cracovie... et les prix sont abordables.","en":"Good organisation...They also speak English and there is a Russian-speaking interpreter..... The appointments are quick... All questions are answered and solved..... The clinic is very cosy and new...The staff is competent, helpful and kind.... The clinic is in the beautiful city of Krakow...and the prices are affordable"},"what_like_text":{"fr":"Service rapide","en":"Fast service"}},"comment_about_bookimed":{"fr":"Grâce à l'assistance de Bookmed, j'ai obtenu des réponses à toutes mes questions.... Ma personne de contact Catherine... m'a soutenue avant, pendant et après le rendez-vous... sans ce soutien compétent et réactif, je n'aurais pas pu résoudre mes besoins sans stress et sans problèmes.... Merci beaucoup pour votre soutien","en":"Thanks to Bookmed's support I got answers to all my questions.... My contact person Catherine...supported me before, during and after the appointment...without this competent, responsive support I would not have been able to solve my needs without stress and problems.... Thank you so much for your support"},"summary":{"positive":{"fr":"Le personnel est compétent, serviable et gentil.","en":"The staff is competent, helpful and kind."}}},{"id":18576,"user":{"id":645021,"name":"Aisha Aladab","country_code":"QA","country_name":{"fr":"Qatar"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"La confiance et le soutien apportés au cours de mon parcours Pourriez-vous utiliser l'abréviation A.A. au lieu d'afficher mon nom, car mon mari et moi ne voulons pas que mon nom soit affiché ?\nJe souhaite à d'autres couples beaucoup de succès et un voyage sans heurts.\nMerci pour tout","en":"The trust and support provided during my journey could you please use the the abbreviation A.A instead of posting my name since my husband and me don’t want \nI wish other couples great success and smooth journey \nThanks for everything"},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-01-31T08:45:29.186+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"what_like_text":{"fr":"Le voyage a été facile et sans heurts grâce au soutien et à la gentillesse de mon assistance.","en":"The journey was easy and smooth because of my assistance support and kindness"},"what_not_like_text":{"fr":"Manque de communication claire dans certaines situations","en":"Lack of clear communication in certain situations"}},"comment_about_bookimed":{"fr":"Il a rendu mon voyage facile et sans encombre","en":"It made my journey smooth and easy"},"summary":{"positive":{"fr":"Merci pour tout","en":"Thanks for everything"}}},{"id":15232,"user":{"id":477246,"name":"Nataliya ","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"J'ai aimé la clinique, son équipement moderne et son personnel médical professionnel.\nJe remercie tout particulièrement ma coordinatrice, qui est toujours prête à me contacter et à répondre à mes questions. Merci à ceux qui ont créé une telle plateforme !","en":"I liked the clinic, modern equipment, professional medical staff.\nSpecial thanks to my coordinator, who is always ready to be in touch and solve any question. Thank you to those who have created such a platform!"},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-05-05T17:11:35.868+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"J'ai aimé la clinique, son équipement moderne et son personnel médical professionnel.\nJe remercie tout particulièrement ma coordinatrice, qui est toujours prête à me contacter et à répondre à mes questions. Merci à ceux qui ont créé une telle plateforme !","en":"I liked the clinic, modern equipment, professional medical staff.\nSpecial thanks to my coordinator, who is always ready to be in touch and solve any question. Thank you to those who have created such a platform!"},"what_like_text":{"fr":"Professionnalisme du personnel médical.","en":"Professionalism of the medical staff."}},"summary":{"positive":{"fr":"Merci à ceux qui ont créé une telle plateforme !","en":"Thank you to those who have created such a platform!"}}},{"id":3831,"user":{"id":2624,"name":"Анна ","country_code":"RU"},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"fr":"J'ai beaucoup apprécié le service à la clinique Gincentrum, Katowice ! Je suis très reconnaissante envers la coordinatrice Jana pour son attention et son soutien !","en":"Loved the service at the clinic Gintsentrum, Katowice! I am very grateful to the coordinator Yana for the attentive attitude and support!"},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}},"illness":{"id":52,"name":{"fr":"Infertilité","en":"Infertility"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2019-05-17T13:11:12.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"fr":"Le résultat a dépassé toutes mes attentes.","en":"The result exceeded all my expectations."}}},{"id":9491,"user":{"id":310878,"name":"Ольга ","country_code":"DE","country_name":{"fr":"Allemagne","en":"Germany"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"fr":"C'était notre première visite à la clinique. À ce stade, tout est très professionnel et amical. J'ai beaucoup aimé le médecin, qui réfléchit !\r\nA recommander","en":"This was our first visit to the clinic. At this stage, everyone is very professional and friendly. I really liked the doctor, thinking! I recommend"},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}},"illness":{"id":52,"name":{"fr":"Infertilité","en":"Infertility"}}},"doctor_info":{"id":608,"name":"Dariusz Mercik","alias":"dariusz-mercik"},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-08-24T12:57:34.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Дф","en":"Df"},"summary":{"positive":{"fr":"Je recommande","en":"\"I recommend\""}}},{"id":13346,"user":{"id":380003,"name":"Ольга ","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Merci à tous, tout est à un niveau décent. Très utile. Le résultat est une belle petite fille","en":"I thank everyone. Everything is at a decent level. They helped us a lot. The result is a beautiful baby"},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-11-10T09:22:55.876+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Merci à tous, tout est à un niveau décent. Très utile. Le résultat est une belle petite fille","en":"I thank everyone. Everything is at a decent level. They helped us a lot. The result is a beautiful baby"},"what_like_text":{"fr":"Professionnalisme des médecins","en":"Professionalism of doctors"}},"summary":{"positive":{"fr":"Le résultat est un beau bébé.","en":"The result is a beautiful baby."}}},{"id":13574,"user":{"id":538532,"name":"Oksana ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"La première impression de la clinique est bonne. L'attention du personnel est excellente.","en":"The first impression of the clinic is good. The staff's attention is superb."},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-12-03T18:26:06.966+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"La première impression de la clinique est bonne. L'attention du personnel est excellente.","en":"The first impression of the clinic is good. The staff's attention is superb."},"what_like_text":{"fr":"Ma première rencontre avec la clinique m'a laissé une impression positive.","en":"The first acquaintance with the clinic left a positive impression."}},"summary":{"positive":{"fr":"L'attention du personnel est superbe.","en":"The staff's attention is superb."}}},{"id":16083,"user":{"id":447895,"name":"Svetlana Perets","country_code":"NO","country_name":{"fr":"Norvège","en":"Norway"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Je recommande à tous de s'adresser à la clinique de Katowice pour obtenir de l'aide.","en":"I recommend everyone seek assistance at the clinic in Katowice."},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-07-18T17:22:50.010+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Je recommande à tous de demander assistance à la clinique de Katowice.","en":"I recommend everyone seek help at the clinic in Katowice."}},"summary":{"positive":{"fr":"Je recommande à tout le monde d'aller chercher de l'aide à la clinique de Katowice.","en":"I recommend everyone seek assistance at the clinic in Katowice."}}},{"id":15827,"user":{"id":492485,"name":"Sofiya Аpostolova ","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":4},{"name":"consultation_arrangement","value":5},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":5},{"name":"consultation_connection","value":5},{"name":"relative_price","value":1},{"name":"nps","value":10},{"name":"manager","value":4},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"personal","value":0},{"name":"translation","value":0}],"text":{"fr":"Le traitement est en cours, jusqu'à présent tout va bien, quand le moment le plus important sera la fécondation, j'écrirai davantage. Merci au personnel pour ses réponses immédiates et ses demandes d'informations !","en":"The treatment is in progress, so far so good, when the most important moment - fertilisation, then I will write more. Thank you to the staff for their immediate responses and requests for information!"},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-06-25T13:15:34.070+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Le traitement est en cours, jusqu'à présent tout va bien, quand le moment le plus important sera la fécondation, j'écrirai davantage. Merci au personnel pour ses réponses immédiates et ses demandes d'informations !","en":"The treatment is in progress, so far so good, when the most important moment - fertilisation, then I will write more. Thank you to the staff for their immediate responses and requests for information!"},"what_like_text":{"fr":"Je ne suis allée à la clinique que deux fois et ils ont été très rapides, réactifs et serviables en raison de la distance et des déplacements. Je suis satisfaite de tout ce qui s'est passé jusqu'à présent ! Le personnel est gentil et calme. ! !!!!!","en":"I've only been to the clinic 2 times and they were very prompt, responsive and helpful due to the distance plus travelling. I am happy with everything so far! The staff are nice and calm!!!!!!"},"what_not_like_text":{"fr":"Je n'ai rien remarqué de tel","en":"I didn't notice anything like that"}},"comment_about_bookimed":{"fr":"Rendez-vous chez le médecin en ligne, questions, réponses, paiement en ligne, tout est à distance, dans mon cas c'est pratique.","en":"Online doctor appointment, questions, answers, online payment, everything is remote, in my case it is convenient."},"summary":{"positive":{"fr":"Merci au personnel pour ses réponses immédiates et ses demandes de renseignements !","en":"Thank you to the staff for their immediate responses and requests for information!"}}},{"id":9851,"user":{"id":409360,"name":"Екатерина ","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":3},{"name":"comfort","value":3},{"name":"coordination","value":3},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":3},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"fr":"Bon après-midi. Tout m'a plu. Rapide et abordable. Nous avons beaucoup apprécié le médecin et notre guide, la jeune fille. Ce qui nous intéresse, c'est un résultat positif ! Une bonne attitude pour un bon prix, c'est bien, mais je répète que nous sommes allés pour le résultat, et j'espère qu'il nous plaira. Nous ne sommes pas allés dans les services, car le voyage n'a duré qu'une journée.","en":"Good day. I liked everything. Fast and affordable. The girl liked the doctor and our guide very much. We are only interested in a positive end result! A good relationship for good money is great, but I repeat once again that we applied for the result, and I hope it will please us. We were not in the wards, as the trip was one day"},"order":{"operation":{"id":158,"name":{"fr":"Fécondation In Vitro (FIV)","en":"In Vitro Fertilization (IVF)"}}},"clinic_info":{"id":297,"name":"Gyncentrum Fertility Clinic","alias":"gyncentrum-fertility-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-11-01T15:23:48.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Tout est parfait. Ce que je n'ai pas aimé, c'est que lorsque nous sommes venus avec mon mari, nous sommes restés debout pendant un certain temps jusqu'à ce que, pour la troisième fois, la réceptionniste prenne le temps de s'intéresser à ce que la personne voulait demander et d'entendre la réponse. Il y avait de l'ignorance. C'est une chose que je n'ai pas aimée du tout !!!!","en":"Everything is fine. One thing we didn't like was when we came with my husband, we stood for a while until the third time the girl from the reception took the time to pay attention to what a person wants to ask and hear the answer. It was ignored. This is one thing that I did not like at all!!!!"}},{"id":18427,"user":{"id":724278,"name":"Natalia Ishchuk","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":2},{"name":"relative_price","value":1},{"name":"doctor","value":2},{"name":"personal","value":3},{"name":"comfort","value":1},{"name":"coordination","value":3},{"name":"translation","value":5},{"name":"nps","value":8},{"name":"manager","value":2}],"text":{"fr":"Bonjour, j'aimerais vous raconter mon voyage à la clinique Hyncentrum Katowice. Nous avons décidé de coopérer avec Bookimed et nous avons reçu une coordinatrice médicale, Vera, qui nous a suggéré cette clinique comme l'une des meilleures. Au début, tout s'est bien passé, tout était clair et compréhensible, nous avons soumis nos analyses et pris rendez-vous pour une consultation avec un médecin accompagné d'un interprète, la coordinatrice nous a envoyé l'adresse de la clinique à Cracovie et a confirmé notre rendez-vous. Le voyage n'a pas été facile et très attendu, nous avons traversé 3 pays pour arriver à Cracovie. Nous arrivons à la date et à l'heure prévues, et on nous dit que le médecin ne reçoit pas à Cracovie, qu'il travaille à Katowice et qu'il nous attend là-bas, à une heure de route, et que nous n'avons pas le temps. Et nous avons pris rendez-vous un mois avant le voyage. Nous avons contacté la coordinatrice Wera et lui avons demandé pourquoi cela s'était produit et ce qu'il fallait faire. Elle nous a répondu qu'il y avait eu une erreur dans l'adresse et la ville, qu'elle n'avait pas été informée de la ville où le médecin travaillait. Vera a commencé à contacter la clinique de Katowice pour nous reprogrammer, mais il n'y avait pas de réponse et nous avons demandé à la réception de nous aider, d'appeler la clinique et d'expliquer la situation, mais à cause de la barrière de la langue, la fille ne pouvait pas comprendre notre situation et nous a dit d'attendre un interprète, en peu de temps l'interprète Lilia est apparue et elle a pu résoudre notre problème en appelant la clinique et en nous reprogrammant pour le jour suivant, nous lui étions très reconnaissants ! Elle nous a soutenus et nous a calmés. Bien sûr, ce n'était pas agréable, j'étais très nerveuse, car nous avions fait un long voyage et, à cause de l'erreur de quelqu'un d'autre, nous n'avons pas pu nous rendre au rendez-vous, et nous sommes repartis sans rien. Heureusement, tout s'est arrangé et nous avons obtenu un rendez-vous pour le lendemain.\nLorsque nous sommes arrivés à Katowice, nous avons été accueillis par l'interprète Alyona, nous avons signé tous les documents et le médecin nous a fait entrer, la consultation avec l'échographie a duré 30 minutes. Alyona a tout traduit, le médecin n'a pas dit grand-chose, en fait, après m'être préparée pour l'échographie, on m'a envoyée dans une pièce avec des toilettes et on m'a dit de sortir et de m'asseoir sur la chaise, j'ai vu que la couche était usagée, froissée, déchirée, non remplacée après le patient précédent, j'ai demandé à Alyona de la changer, on m'a répondu qu'ils la changeaient après chaque patient et qu'elle était propre. Dans la salle de préparation, il n'y avait pas de divan, pas de chaise, pas de savon liquide pour me laver les mains, l'atmosphère n'est clairement pas la meilleure des cliniques, je me suis changée debout. Quand je suis sortie, j'ai vu que la serviette sur la chaise avait été changée après mes paroles. Le médecin m'a fait une échographie sans gants qui a duré 1 à 2 minutes, le tout très rapidement, la conclusion de l'échographie sur mes mains ne m'a pas été donnée. Nous avons ensuite discuté avec notre interprète dans le couloir et il s'est avéré qu'il existait un service de consultation en ligne et que nous ne pouvions pas parcourir 3500 km pour un rendez-vous de 30 minutes, ce qui aurait dû être signalé à notre coordinateur chez Bookimed. En fin de compte, nos attentes n'ont pas été satisfaites, la clinique ne nous a pas impressionnés, l'erreur de la coordinatrice nous a rendus nerveux, et le fait que nous aurions pu commander une consultation en ligne et ne pas dépenser beaucoup d'argent pour voyager nous a beaucoup contrariés. Mais malgré tout, nous n'abandonnons pas, nous continuons à avancer vers notre objectif, la coordinatrice a été changée et nous envisageons maintenant d'autres cliniques !","en":"Good afternoon, I would like to share my story of my trip to the Hyncentrum Katowice clinic. We decided to cooperate with Bookimed and we were provided with a medical coordinator Vera, who suggested this clinic as one of the best. Initially everything went well, everything was clear and understandable, we submitted our analyses and made an appointment for a consultation with a doctor with an interpreter, the coordinator sent us the address of the clinic in Krakow and confirmed our appointment. The journey was not easy and long awaited, we travelled through 3 countries to get to Krakow. We come to the appointed date and time, and we are told that the doctor does not receive in Krakow, he works in Katowice and now waiting for us there, which is an hour's drive and we have no time. And we made an appointment a month before the trip. We contacted the coordinator Wera and asked why this happened and what to do, she said that there was a mistake with the address and the city, she was not informed about the city where the doctor was working. Vera started to contact the clinic in Katowice to re-book us, but there was no answer from there and we asked the reception to help us, to call the clinic and explain the situation, but because of the language barrier, the girl could not understand our situation and said to wait for an interpreter, in a short time the interpreter Lilia appeared and she was able to solve our problem by calling the clinic and re-booking us for the next day, we were very grateful to her! She supported us and calmed us down. Of course it was not pleasant, I was very nervous, as we had a long journey and because of someone else's mistake, we could not get to the appointment, and just leave with nothing. It was good that everything was solved and we had an appointment for the next day.\nWhen we arrived in Katowice we were met by the interpreter Alyona, we signed all the documents and the doctor took us in, the consultation with ultrasound took 30 minutes. Alyona translated everything, the doctor said little, in fact, after I went to prepare for the ultrasound, I was sent to a room with a toilet and told to come out and sit on the chair, I saw that the nappy was used, crumpled, torn, not replaced after the previous patient, I asked Alyona to change it, the answer was that they change it after each patient and it is clean. In the preparation room, there was no couch, no chair, no liquid soap to wash my hands, the atmosphere is clearly not the best clinic, I changed my clothes standing up. When I came out, I saw that the napkin on the chair was changed after my words. The doctor gave me an ultrasound without gloves and it lasted 1-2 minutes, all very quickly, the conclusion of the ultrasound on my hands I was not given. Afterwards we were already talking with our interpreter in the corridor and it turned out that there is such a service as online consultation and we could not travel 3500 km for the sake of a 30 minute appointment, which should have been reported to our coordinator with Bookimed. In the end, our expectations were not met, the clinic did not impress us, the coordinator's mistake made us nervous, and the fact that we could have ordered an online consultation and not spent a lot of money on travelling was very upsetting. 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