Smile Dentica est un centre médical dentaire privé à spécialité unique situé à Krakоw, en Pologne. Chaque année, l'équipe accueille environ 7 000 patients originaires du Royaume-Uni, d'Allemagne, de Norvège, de Suède, d'Autriche, d'Italie et des États-Unis.\n
","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":2779,"alias":"smile-dentica","name":"Smile Dentica Clinic","short_description":"Smile Dentica est un centre médical dentaire privé à spécialité unique situé à Krakоw, en Pologne. Chaque année, l'équipe accueille environ 7 000 patients originaires du Royaume-Uni, d'Allemagne, de Norvège, de Suède, d'Autriche, d'Italie et des États-Unis.\n
","images":[{"base_url":"clinic/62e5041708f53","title":"Dentiste effectuant une microchirurgie à la Smile Dentica Clinic avec équipement avancé"},{"base_url":"clinic/62c403ec3c3e6","title":"Consultation dentaire à Smile Dentica Clinic avec radiographie dentaire à l'écran"},{"base_url":"clinic/62bedd66ed51d","title":"Équipe dentaire de la Smile Dentica Clinic en uniforme professionnel, Pologne"},{"base_url":"clinic/62e504876a533","title":"Radiographie panoramique dentaire à Smile Dentica Clinic avec équipement moderne"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Pologne","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Cracovie","id":90,"alias":"krakow"},"address":"Aviva 5, 31-878 Kraków, Poland"},"rating":{"rating":4.9,"google":4.5,"percent_of_satisfied_clients":94},"statistics":{"number_of_reviews":19,"doctors_number":14,"year_foundation":2017},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":119},"doctors":{"doctors":[],"meta":{"total_count":0,"total_pages":1}},"reviews":{"reviews":[{"id":26905,"user":{"id":1085614,"name":"Anatol ","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"fr":"Je me souviens de la première consultation avec le chirurgien. Il est devenu immédiatement évident que j'étais entre de bonnes mains, et ce sentiment ne m'a pas quitté tout au long du processus. Le médecin ne s'est pas précipité, il a expliqué tout le processus d'implantation de manière très détaillée et accessible, a montré le plan de traitement numérique et a répondu à toutes mes questions, même les plus insignifiantes. Le soutien organisationnel de Bookimed était à un niveau approprié - toutes les communications étaient rapides et pertinentes. À la clinique même, j'ai été accueilli par un personnel sympathique. Tous agissaient de manière précise et professionnelle, de l'administrateur à l'assistant médical, ce qui créait une atmosphère sereine. Les locaux étaient propres, l'équipement moderne. La procédure elle-même s'est déroulée comme prévu. Maintenant, la période de rétablissement a commencé. À ce stade, tout se passe comme convenu. Je ne peux signaler aucun aspect négatif.","en":"I remember my first consultation with the surgeon. It immediately became clear that I was in reliable hands, and this feeling stayed with me throughout the entire process. The doctor took his time, explained the entire implantation process in detail and in an accessible manner, showed the digital treatment plan, and answered all my questions, even the most insignificant ones. The organizational support from Bookimed was at the appropriate level — all communications were fast and to the point. At the clinic itself, I was greeted by friendly staff. Everyone acted precisely and professionally, from the receptionist to the doctor's assistant, creating a calm atmosphere. The premises are clean, and the equipment is modern. The procedure itself went according to plan. Now the recovery period has begun. At this stage, everything is proceeding as agreed. I can’t note any negative aspects."},"order":{"operation":{"id":792,"name":{"fr":"Implant dentaire","en":"Dental Implant"}},"diagnostic":{"id":332,"name":{"fr":"Radiographie panoramique","en":"Panoramic X-ray"}}},"clinic_info":{"id":5663,"name":"Clinique dentaire RIKOTA","alias":"the-dental-concept-by-rikota","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-08-22T15:23:43.701+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"fr":"J'ai tout de suite compris que j'étais entre de bonnes mains, et ce sentiment m'a accompagné tout au long du processus.","en":"It immediately became clear that I was in reliable hands, and this feeling stayed with me throughout the entire process."}}},{"id":26635,"user":{"id":1067188,"name":"Rebecca Donnelly","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"La consultation initiale a donné le ton pour l'ensemble du processus. Il était clair dès le départ que mon traitement nécessiterait deux visites, ce que j'ai apprécié de savoir d'emblée. Ma coordinatrice Lilia a été très utile et m'a assisté à chaque étape ; elle a rendu tout cela simple. Je suis encore en début de récupération, il est donc trop tôt pour juger du résultat final, mais je suis prévu pour obtenir des prothèses complètes en haut et une partielle en bas lors du prochain rendez-vous. La clinique est restée en contact depuis mon départ. Il n'y avait pas de frais supplémentaires en plus du prix indiqué. Honnêtement, rien n'aurait pu être mieux. Mon principal conseil pour les futurs patients est de se préparer pour cette deuxième visite si vous avez des dents extraites, car vos gencives auront besoin de temps pour guérir avant que la prothèse finale ne soit ajustée.","en":"The initial consultation set the tone for the entire process. It was clear from the start that my treatment would require two visits, which I appreciated knowing upfront. My coordinater Lilia was very helpful and assisted me every step; she made everything straightforward. I am still in early recovery, so it's too early to tell about the final outcome, but I'm scheduled to get full dentures on top and a partial on the bottom during the next appointment. The clinic has stayed in touch since I left. There were no additional expenses on top of the quoted price. Honestly, there is nothing that could have been better. My main advice for future patients is to be prepared for that second visit if you have teeth extracted, as your gums will need time to heal before the final denture is fitted."},"order":{"operation":{"id":919,"name":{"fr":"Dentier","en":"Denture"}}},"clinic_info":{"id":7430,"name":"Clinique dentaire Dynasty Stomatology Cracovie","alias":"dynasty-stomatology-poland","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-08-03T12:43:22.523+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":true}],"client_response":{"what_like_text":{"fr":"La coordinatrice Lilia a été très aidante et m'a assisté à chaque étape.","en":"Coordinater lilia was very helpful and assisted me every step"},"what_not_like_text":{"fr":"Rien à vrai dire","en":"Nothing to be honest"}},"summary":{"positive":{"fr":"Honnêtement, ça n'aurait pas pu être mieux.","en":"Honestly, there is nothing that could have been better."}}},{"id":24525,"user":{"id":969660,"name":"Ian Gibson","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"J'ai été très satisfait de la qualité du service. La clinique est moderne, bien équipée et propre. Max, le dentiste qui m'a reçu, s'est montré minutieux et professionnel ; la consultation était claire et instructive, et il a élaboré un plan de traitement mûrement réfléchi qui tenait compte des éventuelles complexités de mon cas.\n\nJ'ai subi un retraitement canalaire sur une dent déjà couronnée. Max m'a expliqué que la couronne était de grande qualité et qu'il essaierait de la préserver et de la réutiliser dans la mesure du possible, tout en m'exposant les solutions de repli si cela s'avérait impossible. Je ne suis pas convaincu que j'aurais bénéficié du même niveau de soin et d'attention si j'avais subi cette intervention au Royaume-Uni.\n\nLa communication a été excellente tout au long du processus. Medhat était toujours disponible pour répondre à mes questions, ce qui a rendu le processus fluide et rassurant. Je suis très heureux d’avoir choisi de me rendre en Pologne pour ce traitement.","en":"I was very happy with the quality of the service. The clinic is modern, well-equipped, and clean. Max, the dentist I saw, was thorough and professional; the consultation was clear and informative, and he developed a carefully considered treatment plan that took into account the potential complexities of my case.\n\nI underwent root canal retreatment on a tooth with an existing crown. Max explained that the crown was high quality and that he would try to preserve and reuse it where possible, while also outlining fallback options if that wasn’t feasible. I’m not convinced the same level of care and consideration would have been taken had I undergone the procedure in the UK.\n\nCommunication throughout was excellent. Medhat was always available to answer any questions, which made the process smooth and reassuring. I’m very pleased that I chose to travel to Poland for the treatment."},"order":{"operation":{"id":1195,"name":{"fr":"Remplacement de la couronne dentaire","en":"Dental crown replacement"}}},"clinic_info":{"id":5229,"name":"HALDENT Dental Clinic","alias":"haldent","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2026-04-01T20:38:50.735+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"fr":"Je suis très heureuse d'avoir choisi de me rendre en Pologne pour le traitement.","en":"I’m very pleased that I chose to travel to Poland for the treatment."}}},{"id":10360,"user":{"id":441253,"name":"Лидия ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"fr":"Je tiens à exprimer ma gratitude pour l'implication dans ma situation à tous les employés de la clinique, en particulier au médecin Vladimir (désolé, je n'ai pas indiqué le nom de famille, mais vous pouvez voir la photo sur Viber), qui a été un guide dans ma situation. \nAvec une sincère volonté, il m'a expliqué ce que les employés de la clinique pouvaient offrir, a indiqué l'adresse de la clinique, l'organisation où trouver un traducteur, s'est inquiété de savoir si je pouvais assister à toutes les visites médicales prévues, et a précisé les horaires de consultation. \nTous les médecins qui ont travaillé sur mon problème étaient tout simplement remarquables, avec une attention et une bienveillance exemplaires. \nL'opération des gencives et des dents a été réalisée sans douleur, avec une excellente anesthésie. \nJe ne suis pas restée en chambre, mes proches m'ont amenée avec un traducteur et m'ont raccompagnée. \nUn grand merci à vous tous, et à ceux qui ont des problèmes dentaires, il est INDISPENSABLE de visiter cette clinique et votre problème sera résolu.","en":"I want to say thank you to all the employees of the clinic represented by doctor Vladimir (sorry, I didn’t indicate my last name, but you can see the photo in Viber), who was a guide in my situation, for participating in my situation. With a sincere desire, he told me what the clinic staff could provide, indicated the address of the clinic, the organization where to find an interpreter, worried if I could attend all the appointments with the doctors, specified the appointment time. All the doctors who worked with my problem are just wonderful, with attention and kind attitude. The operation on the gums with teeth was carried out painlessly, with excellent anesthesia. I was not in the ward, my relatives brought me with an interpreter and took me away. Many thanks to all of you, and if you have a problem with your teeth, you MUST visit this clinic and your problem will be solved"},"order":{"operation":{"id":1039,"name":{"fr":"Pose de prothèses complètes","en":"Full dentures installation"}},"diagnostic":{"id":330,"name":{"fr":"Consultation avec un dentiste","en":"Consultation with a dentist"}}},"clinic_info":{"id":2779,"name":"Smile Dentica Clinic","alias":"smile-dentica","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-01-23T19:05:09.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/6491a79b7b1e9_b.jpeg","preview_url":"review/6491a79b7b1e9_s.jpeg"},{"full_url":"review/6491a79c25a4f_b.jpeg","preview_url":"review/6491a79c25a4f_s.jpeg"}],"summary":{"positive":{"fr":"\"Tous les médecins qui se sont occupés de mon problème sont tout simplement merveilleux, attentifs et bienveillants.\", \"Vladimir a été un guide dans ma situation\", \"Il m'a indiqué ce que le personnel de la clinique pouvait offrir, a fourni l'adresse de la clinique, l'organisation où trouver un interprète, s'est inquiété si je pouvais assister à tous les rendez-vous avec les médecins, a précisé l'h","en":"\"All the doctors who worked with my problem are just wonderful, with attention and kind attitude.\"Return: \"Vladimir was a guide in my situation\", \"He told me what the clinic staff could provide, indicated the address of the clinic, the organization where to find an interpreter, worried if I could attend all the appointments with the doctors, specified the appointment time.\", \"The operation on the "}}},{"id":20294,"user":{"id":658554,"name":"Craig Watson","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Admettons-le, il est toujours intimidant de penser à faire des soins dentaires, surtout lorsque vous envisagez de vous faire poser des implants, qui plus est dans un autre pays, mais ce que je peux dire, c'est que je suis heureuse d'avoir choisi Haldent pour me faire poser les miens.\nMême s'il est facile d'être fasciné par les beaux bâtiments, les équipements de haute technologie et de jeter un coup d'œil dans le laboratoire dentaire chaque fois que vous passez devant, vous réalisez très vite que tous ces équipements sont utilisés par des personnes très qualifiées, et qu'elles sont très bonnes dans ce qu'elles font.\nLe Dr Hubert Trzepatowski n'a pas seulement construit un cabinet dentaire, il a construit une famille et lorsque vous êtes là, vous avez l'impression d'en faire partie. Depuis le moment où l'on vient vous chercher pour votre journée de chirurgie jusqu'à celui où l'on vous dépose, vous êtes entre de bonnes mains, et si cela ne vous met pas à l'aise, le massage qui précède vous mettra à l'aise, les mines m'ont presque endormi.\nAprès être rentré chez moi et avoir réfléchi, j'aimerais remercier toutes les personnes impliquées, qui ont travaillé de longues heures et tard dans la nuit, et je ne peux pas expliquer à quel point je suis reconnaissant pour tout le temps passé et tous les efforts supplémentaires qui ont été faits.\nMedhat, Bartosz, Karolina, Paweł et Karolina, grâce à vous et au Dr Hubert Trzepatowski et à toute votre équipe, j'ai maintenant le sourire que j'ai toujours voulu avoir, et ce grâce à vous.","en":"Admittedly, the thought of undergoing dental work is always daunting, especially if you're considering implants, and even more so if those implants are to be done in another country. However, I can say that I am glad I chose Haldent for my procedures. \n\nWhile it’s easy to be mesmerized by the beautiful buildings, the high-tech equipment, and to peek into the dental laboratory each time you pass by, it quickly becomes apparent that all of this is operated by highly skilled professionals, and they excel at what they do. \n\nDr. Hubert Tszepatowski didn’t just build a dental clinic; he created a family, and when you are here, you feel like a part of it. From the way they collect you for surgery on a day off to how they drop you off, you are in the best hands. And if that doesn't ease your nerves, the massage beforehand will; it almost lulled me to sleep. \n\nAfter returning home and reflecting, I wish to thank everyone involved in this process for their long hours and late nights. I cannot express how grateful I am for the time given and all the extra efforts made. \n\nSo to Medhat, Bartosz, Karolina, Pawel, and Karolina, thanks to you, Dr. Hubert Tszepatowski, and your entire team, I now have the smile I always dreamed of, and it’s all because of you."},"order":{"operation":{"id":390,"name":{"fr":"Implants dentaires tout-en-4","en":"All-on-4 Dental Implants"}}},"doctor_info":{"id":7242,"name":"Hubert Trzepatowski","alias":"hubert-trzepatowski"},"clinic_info":{"id":5229,"name":"HALDENT Dental Clinic","alias":"haldent","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2025-06-08T13:56:33.269+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Admettons-le, il est toujours intimidant de penser à faire des soins dentaires, en particulier lorsque vous envisagez de vous faire poser des implants, qui plus est dans un autre pays, mais ce que je peux dire, c'est que je suis heureuse d'avoir choisi Haldent pour me faire poser les miens.\nMême s'il est facile d'être fasciné par les beaux bâtiments, les équipements de haute technologie et de jeter un coup d'œil dans le laboratoire dentaire chaque fois que vous passez devant, vous réalisez très vite que tous ces équipements sont utilisés par des personnes très qualifiées, et qu'elles sont très bonnes dans ce qu'elles font.\nLe Dr Hubert Trzepatowski n'a pas seulement construit un cabinet dentaire, il a construit une famille et lorsque vous êtes là, vous avez l'impression d'en faire partie. Si cela ne vous met pas à l'aise, le massage qui précède vous mettra à l'aise, les mines m'ont presque endormi.\nAprès être rentré chez moi et avoir réfléchi, j'aimerais remercier toutes les personnes impliquées, qui ont travaillé de longues heures et tard dans la nuit, et je ne peux pas expliquer à quel point je suis reconnaissant pour tout le temps passé et tous les efforts supplémentaires qui ont été faits.\nMedhat, Bartosz, Karolina, Paweł et Karolina, grâce à vous et au Dr Hubert Trzepatowski et à toute votre équipe, j'ai maintenant le sourire que j'ai toujours voulu avoir, et ce grâce à vous.","en":"Admittedly, the thought of undergoing dental work is always daunting, especially if you're considering implants, even more so if considering implants in another country. However, I can confidently say that I am glad I chose Haldent for my procedures. \n\nWhile it's easy to be captivated by the beautiful buildings and high-tech equipment, and to peek into the dental lab every time you pass by, it quickly becomes apparent that this is all being used by highly skilled professionals who excel in their work. \n\nDr. Hubert Trzepatowski hasn't merely built a dental clinic; he's created a family, and when you're here, you feel like a part of it. From being picked up for surgery on a weekend to being dropped off after, you are in the best hands, and if that doesn't put you at ease, the pre-treatment massage will, as it nearly put me to sleep.\n\nUpon returning home and reflecting, I wanted to extend my gratitude to everyone involved in this process for their long hours and late nights. Words cannot convey how thankful I am for the time spent and the extra efforts made. \n\nSo, to Medhat, Bartosz, Karolina, Pawel, and Karolina: it is thanks to you, Dr. Hubert Trzepatowski, and all of your team that I now have the smile I've always dreamed of, and it's all because of you."}},"summary":{"positive":{"fr":"Je suis heureuse d'avoir choisi Haldent pour obtenir le mien.","en":"I am glad that I chose Haldent to get mine."}}},{"id":19544,"user":{"id":766426,"name":"Mark Müller ","country_code":"DE","country_name":{"fr":"Allemagne","en":"Germany"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Je n'ai que de très bonnes choses à dire. Qu'il s'agisse des rendez-vous ou du personnel très aimable. Tout le monde a pris son temps pour moi.\nOui, et surtout les bons médecins qualifiés que l'on ne trouve pas en Allemagne.\n Tout s'est bien passé.\nLa clinique elle-même est un rêve, elle est vraiment accueillante. Top\nLe résultat est magnifique. Aucun problème\nJe me sens comme une nouvelle personne\nMerci pour tout\nA tout moment, n'hésitez pas à revenir.","en":"I can only say very good things. Whether it was about appointments or the very friendly staff. Everyone took a lot of time for me.\nYes, and above all the good qualified doctors that you don't find in Germany.\n Everything was just right.\nThe clinic itself is a dream and looks really inviting. Top\nThe result is absolutely beautiful. No problems\nI feel like a new person\nThank you for everything\nI would be happy to come back at any time."},"order":{"operation":{"id":390,"name":{"fr":"Implants dentaires tout-en-4","en":"All-on-4 Dental Implants"}}},"clinic_info":{"id":5229,"name":"HALDENT Dental Clinic","alias":"haldent","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2025-04-14T12:23:27.554+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Je n'ai que de très bonnes choses à dire. Qu'il s'agisse des rendez-vous ou du personnel très aimable. Tout le monde a pris son temps pour moi.\nOui, et surtout les bons médecins qualifiés que l'on ne trouve pas en Allemagne.\n Tout s'est bien passé.\nLa clinique elle-même est un rêve, elle est vraiment accueillante. Top\nLe résultat est magnifique. Aucun problème\nJe me sens comme une nouvelle personne\nMerci pour tout\nA tout moment, n'hésitez pas à revenir.","en":"I can only say very good things. Whether it was about appointments or the very friendly staff. Everyone took a lot of time for me.\nYes, and above all the good qualified doctors that you don't find in Germany.\n Everything was just right.\nThe clinic itself is a dream and looks really inviting. Top\nThe result is absolutely beautiful. No problems\nI feel like a new person\nThank you for everything\nI would be happy to come back at any time."},"what_like_text":{"fr":"Mes nouvelles dents en haut","en":"My new teeth on top"},"what_not_like_text":{"fr":"Désolé, mais je n'ai pas eu d'avis négatif","en":"Sorry but I didn't have anything negative"}},"comment_about_bookimed":{"fr":"Bookimed a répondu rapidement, a été aimable et à l'écoute, et m'a recommandé la meilleure clinique.","en":"Bookimed responded quickly was friendly and listened and recommended the best clinic for me"},"summary":{"positive":{"fr":"Je me sens comme une nouvelle personne","en":"I feel like a new person"}}},{"id":12975,"user":{"id":517010,"name":"Irina ","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Je viens d'Ukraine et j'ai vraiment tout aimé, tant le service que le médecin que je consulte. Tout le monde est très poli avec moi, même si je ne connais pas très bien le polonais, tout le monde m'a très bien traité et m'a tout expliqué clairement et m'a prescrit un traitement !! Un grand merci à tout le personnel médical !!! Et également à la responsable qui a été à mon écoute et m'a accompagné sur toutes mes questions !!!!","en":"I am from Ukraine, and I really liked everything, both the service and the doctor I see. Everyone is very polite to me, although I don’t know Polish very well, everyone treated me very well and explained everything clearly and prescribed treatment!! Many thanks to all the medical staff!!! And also to the manager who was in touch with me and accompanied me on all my questions!!!!"},"order":{"diagnostic":{"id":330,"name":{"fr":"Consultation avec un dentiste","en":"Consultation with a dentist"}}},"clinic_info":{"id":2779,"name":"Smile Dentica Clinic","alias":"smile-dentica","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-10-07T13:23:22.161+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}]},{"id":13648,"user":{"id":517010,"name":"Irina ","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Merveilleux personnel de service, à chaque patient attention et soin, aidera à faire un calendrier pratique des visites, donner des conseils appropriés et un traitement indolore, une grande attention est accordée à la propreté et à l'hygiène dans le bureau et le personnel,\nJe vous le recommande vivement, vous serez toujours accueilli ici avec le sourire !!!\nEt le même sourire vous sera donné ici !!!","en":"Wonderful service staff, they pay attention and care to each patient, they will help you create a convenient schedule for visits, they will give you the right advice and carry out painless treatment, great attention is paid to the cleanliness and hygiene in the office and the service staff themselves. I highly recommend it, you will always be greeted here with a smile! !! And they will give you the same smile here!!!"},"order":{"operation":{"id":895,"name":{"fr":"Installation de couronne dentaire","en":"Dental Crown Installation"}}},"clinic_info":{"id":2779,"name":"Smile Dentica Clinic","alias":"smile-dentica","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-12-11T15:30:25.485+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Merveilleux personnel de service, à chaque patient attention et soin, aidera à faire un calendrier pratique des visites, donner des conseils appropriés et un traitement indolore, une grande attention est accordée à la propreté et à l'hygiène dans le bureau et le personnel,\nJe vous le recommande vivement, vous serez toujours accueilli ici avec le sourire !!!\nEt le même sourire vous sera donné ici !!!","en":"Wonderful service staff, they pay attention and care to each patient, they will help you create a convenient schedule for visits, they will give you the right advice and carry out painless treatment, great attention is paid to the cleanliness and hygiene in the office and the service staff themselves. I highly recommend it, you will always be greeted here with a smile! !! And they will give you the same smile here!!!"},"what_like_text":{"fr":"Attention et approche personnalisée","en":"Attention and individual approach"}},"summary":{"positive":{"fr":"Je le recommande vivement, vous serez toujours accueilli ici avec le sourire !","en":"I highly recommend it, you will always be greeted here with a smile!"}}},{"id":10530,"user":{"id":452358,"name":"Вера ","country_code":"IT","country_name":{"fr":"Italie","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":3},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"fr":"Le personnel est très aimable, l'administrateur est vraiment très bon, les médecins qui ont effectué le nettoyage et la restauration des dents sont les meilleurs, mais après l'extraction de la dent, le chirurgien m'a transmis une infection et maintenant je dois suivre un traitement antibiotique pendant 2 semaines, donc je ne recommande pas la chirurgie.","en":"The staff is very kind, the administrator is very very good, the doctors who cleaned and restored the teeth are the best, but after the tooth extraction, the surgeon gave me an infection and now I need to be treated with antibiotics for 2 weeks, so the surgery is bad, I do not recommend it."},"order":{"diagnostic":{"id":330,"name":{"fr":"Consultation avec un dentiste","en":"Consultation with a dentist"}}},"clinic_info":{"id":2779,"name":"Smile Dentica Clinic","alias":"smile-dentica","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-02-14T17:24:54.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/63ebc4d6c3530_b.jpeg","preview_url":"review/63ebc4d6c3530_s.jpeg"},{"full_url":"review/63ebc4d7f14ce_b.jpeg","preview_url":"review/63ebc4d7f14ce_s.jpeg"}],"comment_about_bookimed":{"fr":"Très satisfaite","en":"Very satisfied"},"summary":{"positive":{"fr":"Les médecins qui ont nettoyé et restauré les dents sont les meilleurs.","en":"The doctors who cleaned and restored the teeth are the best."}}},{"id":12952,"user":{"id":210290,"name":"Марина ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Bon après-midi J'ai vraiment aimé la clinique. Les médecins sont très attentifs et réactifs. Nous devions traiter rapidement un grand nombre de dents et les médecins de la clinique ont répondu présents et nous ont aidés à respecter le délai. Merci beaucoup à tous pour votre professionnalisme !!!","en":"Good afternoon I really liked the clinic. The doctors are very attentive and responsive. We needed to quickly treat a lot of teeth, and the clinic’s doctors responded and helped us meet the deadline. Thank you all very much for your professionalism!!!"},"order":{"diagnostic":{"id":330,"name":{"fr":"Consultation avec un dentiste","en":"Consultation with a dentist"}}},"clinic_info":{"id":2779,"name":"Smile Dentica Clinic","alias":"smile-dentica","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-10-05T17:07:24.805+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Un merci spécial au responsable de Bookmed, Stanislav, qui a aidé à organiser notre traitement à la clinique. Tous les problèmes, y compris ceux liés à la langue, ont été résolus.","en":"Special thanks to Bookmed manager Stanislav, who helped organize our treatment at the clinic. All problems, including those related to language, were resolved."},"summary":{"positive":{"fr":"Merci beaucoup à tous pour votre professionnalisme !!!","en":"Thank you all very much for your professionalism!!!"}}},{"id":10026,"user":{"id":424693,"name":"Елизавета ","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"fr":"Merci beaucoup au médecin, au chirurgien et au personnel de la clinique Smile Dentica de Cracovie, tout a été professionnel, clair et rapide. Merci beaucoup pour votre attitude et votre attention ! Je reviendrai certainement pour d'autres traitements.","en":"Many thanks to the doctor and the surgeon and the staff of the Smile Dentika clinic in Krakow, everything was professional, clear, and prompt. Many thanks for your care and concern! Will definitely be back for further treatment."},"order":{"diagnostic":{"id":330,"name":{"fr":"Consultation avec un dentiste","en":"Consultation with a dentist"}}},"clinic_info":{"id":2779,"name":"Smile Dentica Clinic","alias":"smile-dentica","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2022-11-27T06:25:17.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Merci beaucoup pour votre aide !","en":"Thank you very much for your help!"},"summary":{"positive":{"fr":"Je reviendrai certainement pour un traitement supplémentaire.","en":"Will definitely be back for further treatment."}}},{"id":18889,"user":{"id":755838,"name":"Olga ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Merci beaucoup pour tout : pour nous avoir donné la possibilité d'organiser une réunion à distance, pour avoir trouvé du temps pour nous malgré notre retard. Et merci pour l'atmosphère amicale et le soutien que vous nous avez apportés !!!!","en":"Thank you very much for everything: for giving us the opportunity to agree on a meeting remotely, for finding time for us despite being late. And thank you for the friendly atmosphere and support😊"},"order":{"operation":{"id":1173,"name":{"fr":"Aligneurs transparents","en":"Clear aligners"}}},"clinic_info":{"id":5229,"name":"HALDENT Dental Clinic","alias":"haldent","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2025-02-24T19:11:59.707+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Merci d'avoir organisé la première consultation à distance, c'était important pour nous qui venions d'un autre pays pour le rendez-vous.","en":"Thank you for organizing the first remote consultation, it was important for us as we were traveling from another country to the appointment"},"summary":{"positive":{"fr":"Et merci pour l'ambiance conviviale et le soutien 😊","en":"And thank you for the friendly atmosphere and support😊"}}},{"id":17030,"user":{"id":694856,"name":"Maksym Filippov","country_code":"KZ","country_name":{"fr":"Kazakhstan"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"J'ai beaucoup apprécié le service.\nIls m'ont reçu à une heure qui me convenait. Ils travaillent rapidement et avec une grande qualité.\nMerci beaucoup aux coordinateurs et à tout le personnel de la clinique.","en":"Really liked the service.\nReceived me at a time that was convenient for me. They work quickly and with high quality.\nThank you very much to the coordinators and all the staff at the clinic."},"order":{"operation":{"id":915,"name":{"fr":"Nettoyage des dents (détartrage)","en":"Teeth Cleaning (Scaling)"}},"diagnostic":{"id":330,"name":{"fr":"Consultation avec un dentiste","en":"Consultation with a dentist"}}},"clinic_info":{"id":2779,"name":"Smile Dentica Clinic","alias":"smile-dentica","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2024-10-05T11:44:17.860+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"J'ai beaucoup apprécié le service.\nIls m'ont reçu à une heure qui me convenait. Ils travaillent rapidement et avec une grande qualité.\nMerci beaucoup aux coordinateurs et à tout le personnel de la clinique.","en":"Really liked the service.\nReceived me at a time that was convenient for me. They work quickly and with high quality.\nThank you very much to the coordinators and all the staff at the clinic."}},"summary":{"positive":{"fr":"J'ai vraiment aimé le service.","en":"Really liked the service."}}},{"id":27588,"user":{"id":1073720,"name":"Andrs Grizans","country_code":"LV","country_name":{"fr":"Lettonie","en":"Latvia"}},"ratings":[{"name":"main","value":5}],"text":{"fr":"it's hard to judge this is only the beginning of the whole process but they are polite and pleasant to communicate with. At this stage I can give a 5 to this nice dentist."},"order":{"operation":{"id":1039,"name":{"fr":"Pose de prothèses complètes","en":"Full dentures installation"}},"diagnostic":{"id":509,"name":{"fr":"Examen aux rayons X","en":"X-ray examination"}}},"clinic_info":{"id":5229,"name":"HALDENT Dental Clinic","alias":"haldent","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2026-10-04T09:07:12.174+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"fr":"À ce stade, je peux attribuer un 5 à ce sympathique dentiste.","en":"At this stage I can give a 5 to this nice dentist."}}},{"id":12236,"user":{"id":494801,"name":"Katerina ","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United 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