{"meta":{"humanUrl":"https://fr.bookimed.com/clinics/country=poland/city=jelenia-gora/procedure=shoulder-replacement/","canonicalUrl":"https://fr.bookimed.com/clinics/country=poland/city=jelenia-gora/procedure=shoulder-replacement/","jsonUrl":"https://fr.bookimed.com/clinics/country=poland/city=jelenia-gora/procedure=shoulder-replacement/data.json","title":"Remplacement de l'épaule à Jelenia Gora en 2026 : prix des cliniques","description":"Remplacement de l'épaule à Jelenia Gora : comparez 1 clinique et lisez les avis des patients. Demandez un devis gratuit.","heading":"Remplacement de l'épaule à Jelenia Gora : les prix de 1 clinique","locale":"fr","schemaVersion":"ClinicListingPageDataV1","snapshotId":"487bc8e5-abeb39b7","contentVersion":"487bc8e5","generatedAt":"2026-11-15T01:48:38.699Z"},"filters":{"country":"poland","city":"jelenia-gora","procedure":"shoulder-replacement","page":1},"pagination":{"page":1,"totalCount":1,"totalPages":1},"breadcrumbs":[{"name":"Home","url":"/"},{"name":"Clinics","url":"/clinics/"},{"name":"Pologne","url":"/clinics/country=poland/"},{"name":"Jelenia Gora","url":"/clinics/country=poland/city=jelenia-gora/"},{"name":"Remplacement de l'épaule","url":"/clinics/country=poland/procedure=shoulder-replacement/"}],"entities":[{"name":"Pologne","alias":"poland","type":"country","id":17},{"name":"Jelenia Gora","alias":"jelenia-gora","type":"city","id":337},{"name":"Remplacement de l'épaule","alias":"shoulder-replacement","type":"procedure","id":188}],"clinics":{"clinics":[{"text":"<p>Le Dr Jaroslaw Maczynski cumule 37 ans d'expertise en orthopédie, avec plus de 1 500 interventions articulaires réalisées. Le coût d'une arthroplastie de l'épaule mini-invasive à la KCM Clinic est d'environ 7 400 € – ce prix couvre généralement l'opération, 3 nuits d'hospitalisation, des diagnostics complets et les consultations de spécialistes. La clinique, certifiée ISO, prend en charge plus de 700 patients internationaux chaque année. Le Dr Maczynski dirige le département d'orthopédie et possède des certifications pour les principales marques d'implants.</p>","text_type":"mt_wow_description","best_texts":{"techniques":"Prothèse de l'épaule, chirurgie mini-invasive, implants Zimmer Biomet","good_fit_for":"Remplacement articulaire mini-invasif","why_its_ranked":"L'établissement propose des forfaits complets pour les patients internationaux incluant le diagnostic, la chirurgie et la rééducation. Les médecins ont réalisé plus de 1 500 interventions articulaires avec des implants de pointe."},"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"procedure_prices":[{"prices":{"price_from":7716.238021430457,"price_to":12489.282397543868,"currency":"USD","id":60331},"operation":{"id":188,"name":"Remplacement de l'épaule","alias":"shoulder-replacement"}},{"prices":{"price_from":132.27836608166498,"price_to":132.27836608166498,"currency":"USD","id":33919},"diagnostic":{"id":484,"name":"СT de la colonne vertébrale","alias":"st-of-the-spine"}},{"prices":{"price_from":120,"price_to":120,"currency":"USD","id":63623},"diagnostic":{"id":610,"name":"Consultation en ligne avec un orthopédiste","alias":"online-consultation-with-orthopedist"}}],"reviews":[],"clinic":{"id":460,"alias":"kcm-clinic","name":"Clinique KCM","short_description":"<p>KCM Clinic est un hôpital spécialisé certifié ISO à Jelenia Góra, en Pologne, traitant environ 2 500 patients par an. Ses principales spécialités sont la chirurgie bariatrique, l'orthopédie, la chirurgie plastique et la chirurgie de la colonne vertébrale mini-invasive. La clinique collabore avec le système Stanford Health.</p> <ul> <li>Parmi les rares cliniques en Europe utilisant un système de visualisation 3D Olympus pour la chirurgie de perte de poids.</li> <li>Plus de 4 500 remplacements d'articulations du genou et de la hanche effectués avec des implants américains Zimmer Biomet.</li> <li>Leader de la chirurgie endoscopique de la colonne cervicale en Europe – plus de 3 000 interventions réalisées.</li> <li>Les forfaits pour les patients internationaux comprennent le transfert aéroport, l'hôtel, les repas et la physiothérapie.</li> </ul>","images":[{"base_url":"clinic/63a2fa65d08d3","title":"Bâtiment de la clinique KCM à Jelenia Góra, Pologne, entouré de verdure"},{"base_url":"clinic/63a2fa360f353","title":"Accueil de la KCM Clinic avec intérieur moderne et minimaliste"},{"base_url":"clinic/63a5eaf7a34d3","title":"Salle IRM à la KCM Clinic avec scanner avancé et décor montagne"},{"base_url":"clinic/6aeddaa9d9aca","title":"Accueil de la Dental Clinic KCM avec personnel assistant les patients"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Pologne","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Jelenia Gora","id":337,"alias":"jelenia-gora"},"address":"ul. Bankowa 5-7  58-500 Jelenia Góra, Poland"},"rating":{"rating":4.2,"google":4.3,"percent_of_satisfied_clients":74},"statistics":{"number_of_reviews":91,"doctors_number":50,"year_foundation":2011},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"Organisation internationale de normalisation","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db9bde869d63.jpeg","name":"Association polonaise du tourisme médical","country_code":"PL"}],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":147},"doctors":{"doctors":[{"card_text":"<p>Plus de 1 500 procédures de remplacement de la hanche et du genou effectuées – Le Dr Maczynski est spécialisé dans la reconstruction articulaire à la clinique KCM.</p><ul><li>Spécialisé dans les chirurgies de remplacement articulaire primaires et de révision</li><li>Certifié dans l'utilisation des meilleurs systèmes d'implants de hanche et de genou</li><li>Chef du service d'orthopédie à l'hôpital régional de Jelenia Góra depuis 2008</li><li>Effectue des procédures d'arthroscopie diagnostique et chirurgicale</li></ul>","doctor":{"id":8592,"alias":"jaroslaw-maczynski","name":"Jaroslaw Maczynski","clinic_id":460,"photo":"doctor/66fd3fc474305","first_year_working":1987,"created_at":"2024-10-02T12:42:43.836+00:00","short_description":"<p>Le Dr Jaroslaw Maczynski est chirurgien orthopédique à la clinique KCM en Pologne. Il a réalisé plus de 1 500 procédures de prothèse de hanche et de genou. Celles-ci incluent à la fois des chirurgies primaires et des révisions complexes. Le Dr Maczynski a précédemment occupé le poste de chef du service d'orthopédie à l'hôpital régional de Jelenia Góra.</p><ul><li>Spécialisé dans la capoplastie de la hanche et la reconstruction articulaire.</li><li>Traite les fractures périprothétiques et les luxations de l'épaule.</li><li>Réalise des chirurgies arthroscopiques du genou et des reconstructions du LCA.</li><li>Travaille à la clinique KCM certifiée ISO, qui traite plus de 700 patients internationaux par an.</li></ul>","specialities":[{"id":"sur.016","name":"Orthopedic surgeon ","illness_kind_id":33}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":460,"alias":"kcm-clinic","name":"Clinique KCM","short_description":"<p>KCM Clinic est un hôpital spécialisé certifié ISO à Jelenia Góra, en Pologne, traitant environ 2 500 patients par an. Ses principales spécialités sont la chirurgie bariatrique, l'orthopédie, la chirurgie plastique et la chirurgie de la colonne vertébrale mini-invasive. La clinique collabore avec le système Stanford Health.</p> <ul> <li>Parmi les rares cliniques en Europe utilisant un système de visualisation 3D Olympus pour la chirurgie de perte de poids.</li> <li>Plus de 4 500 remplacements d'articulations du genou et de la hanche effectués avec des implants américains Zimmer Biomet.</li> <li>Leader de la chirurgie endoscopique de la colonne cervicale en Europe – plus de 3 000 interventions réalisées.</li> <li>Les forfaits pour les patients internationaux comprennent le transfert aéroport, l'hôtel, les repas et la physiothérapie.</li> </ul>","images":[{"base_url":"clinic/63a2fa65d08d3","title":"Bâtiment de la clinique KCM à Jelenia Góra, Pologne, entouré de verdure"},{"base_url":"clinic/63a2fa360f353","title":"Accueil de la KCM Clinic avec intérieur moderne et minimaliste"},{"base_url":"clinic/63a5eaf7a34d3","title":"Salle IRM à la KCM Clinic avec scanner avancé et décor montagne"},{"base_url":"clinic/6aeddaa9d9aca","title":"Accueil de la Dental Clinic KCM avec personnel assistant les patients"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Pologne","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Jelenia Gora","id":337,"alias":"jelenia-gora"},"address":"ul. 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Il assure le diagnostic, le traitement conservateur et le traitement chirurgical des affections de l’appareil locomoteur. Il est diplômé de l’Université médicale de Poméranie à Szczecin. Il suit des protocoles fondés sur les données probantes et utilise l’échographie (USG) pour le diagnostic.</p>\n<p>Sa pratique comprend la prise en charge des maladies dégénératives des articulations, notamment l’arthrose du genou, de la hanche et de l’épaule. Il traite également les blessures sportives, les syndromes de compression des nerfs périphériques et les reconstructions articulaires post-traumatiques. Son objectif est de rétablir la mobilité et la fonction. Il utilise des techniques interventionnelles précises et propose une prise en charge individualisée.</p>","specialities":[{"id":"ort.001","name":"Orthopedist","illness_kind_id":3}],"statistics":{}},"clinic":{"id":460,"alias":"kcm-clinic","name":"Clinique KCM","short_description":"<p>KCM Clinic est un hôpital spécialisé certifié ISO à Jelenia Góra, en Pologne, traitant environ 2 500 patients par an. Ses principales spécialités sont la chirurgie bariatrique, l'orthopédie, la chirurgie plastique et la chirurgie de la colonne vertébrale mini-invasive. La clinique collabore avec le système Stanford Health.</p> <ul> <li>Parmi les rares cliniques en Europe utilisant un système de visualisation 3D Olympus pour la chirurgie de perte de poids.</li> <li>Plus de 4 500 remplacements d'articulations du genou et de la hanche effectués avec des implants américains Zimmer Biomet.</li> <li>Leader de la chirurgie endoscopique de la colonne cervicale en Europe – plus de 3 000 interventions réalisées.</li> <li>Les forfaits pour les patients internationaux comprennent le transfert aéroport, l'hôtel, les repas et la physiothérapie.</li> </ul>","images":[{"base_url":"clinic/63a2fa65d08d3","title":"Bâtiment de la clinique KCM à Jelenia Góra, Pologne, entouré de verdure"},{"base_url":"clinic/63a2fa360f353","title":"Accueil de la KCM Clinic avec intérieur moderne et minimaliste"},{"base_url":"clinic/63a5eaf7a34d3","title":"Salle IRM à la KCM Clinic avec scanner avancé et décor montagne"},{"base_url":"clinic/6aeddaa9d9aca","title":"Accueil de la Dental Clinic KCM avec personnel assistant les patients"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Pologne","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Jelenia Gora","id":337,"alias":"jelenia-gora"},"address":"ul. Bankowa 5-7  58-500 Jelenia Góra, Poland"},"rating":{"rating":4.2,"google":4.3,"percent_of_satisfied_clients":74},"statistics":{"number_of_reviews":91,"doctors_number":50,"year_foundation":2011},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db982e01da4b.jpeg","name":"Organisation internationale de normalisation","country_code":"CH"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5db9bde869d63.jpeg","name":"Association polonaise du tourisme médical","country_code":"PL"}]},"procedure_prices":[{"prices":{"price_from":7716.238021430457,"price_to":12489.282397543868,"currency":"USD","id":60331},"operation":{"id":188,"name":"Remplacement de l'épaule","alias":"shoulder-replacement"}}]}],"meta":{"total_count":2,"total_pages":1}},"reviews":{"reviews":[{"id":26928,"user":{"id":1086983,"name":"Neil Cocks","country_code":"GB","country_name":{"fr":"Royaume-Uni","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"translation","value":5},{"name":"recommend","value":5},{"name":"comfort","value":0},{"name":"manager","value":0},{"name":"personal","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Ma plus grande inquiétude avant de voyager était de savoir si la qualité du chirurgien serait à la hauteur des promesses et si le coût final serait prévisible. Sur le plan médical, le médecin et le service ont été absolument de premier ordre. Je suis au début de ma convalescence après une opération de la déformation de Haglund, et je sens que le chirurgien a traité mon cas avec un grand professionnalisme. Les soins ont été excellents. Cependant, la partie qui pourrait être améliorée est la transparence financière. J'ai été déçu lorsque le prix final a changé par rapport à ce qui avait été initialement convenu. Cela a été un inconvénient majeur pour moi et a créé un sentiment général mitigé, malgré la haute qualité du traitement médical lui-même.","en":"My biggest worry before travelling was whether the quality of the surgeon would be as good as promised and if the final cost would be predictable. On the medical side, the doctor and the service have been absolutely first-class. I am in the early phase of recovery from my Haglund’s Deformity surgery, and I feel the surgeon handled my case with great professionalism. The care was excellent. The part that could be better, however, is the financial transparency. I was disappointed when the final price changed from what was originally agreed upon. This was a significant drawback for me and created a mixed overall feeling, despite the high quality of the medical treatment itself."},"order":{"illness":{"id":3548,"name":{"fr":"Déformation de Haglund","en":"Haglund’s Deformity"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2026-08-24T08:19:00.441+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"Le médecin et le service ont été de première classe","en":"The doctor and service has been 1st class"},"what_not_like_text":{"fr":"Le prix a changé \nDéçu par cela","en":"The price has changed \nDisappointed with this"}},"summary":{"positive":{"fr":"Le médecin et le service ont été tout simplement exceptionnels.","en":"the doctor and the service have been absolutely first-class."}}},{"id":12240,"user":{"id":494563,"name":"Valerіi  Savluk ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Nous avons sollicité l'aide pour effectuer une arthroscopie à la clinique de la Sainte Famille à Rzeszów (Pologne). Nous avons été accueillis rapidement, hospitalisés le jour même convenu, et opérés le lendemain matin. Selon les avis des patients locaux, c'est une clinique très professionnelle, notamment le service de traumatologie. Le seul petit inconvénient est le long délai d'attente pour la réponse de la clinique pour prendre rendez-vous. Cela donnait l'impression que la clinique n'était pas très intéressée. Mais lorsque j'y suis allée avec mon mari, nous avons compris que l'afflux de patients était très élevé. Pour cette raison, ils choisissent minutieusement le médecin, le jour de la consultation, l'IRM, afin de respecter un séjour minimum du patient à la clinique. Nous tenons également à exprimer notre gratitude à l'équipe de Bookimed. Sans son soutien constant, nous n'y serions probablement pas parvenus. Un grand merci ! Prompt rétablissement à tous les malades !","en":"We asked for help in conducting arthroscopy at the Holy Family Clinic in Rzeszow (Poland). She was promptly admitted, on the same agreed day she was admitted to the hospital, and the next morning she was operated on. According to local patients, this is a highly professional clinic, especially the traumatology department. The only small minus is the long wait for the response of the clinic itself to record the appointment. It seemed that the clinic was not very interested. But when my husband and I got there, we realized that the influx of patients is very high. For this reason, they carefully choose the doctor, the day of the consultation, the MRI, in order to meet the minimum length of the patient&#39;s stay in the clinic. We also want to express our gratitude to the Bookimed team. Without her constant support, we would not have been able to achieve anything. Thank you very much! To all who are sick, a speedy recovery!"},"order":{"operation":{"id":79,"name":{"fr":"Arthroscopie du genou","en":"Knee Arthroscopy"}},"illness":{"id":283,"name":{"fr":"Déchirure du ménisque","en":"Meniscus tear"}},"diagnostic":{"id":125,"name":{"fr":"Consultation avec un orthopédiste (traumatologue)","en":"Consultation with an orthopedist (traumatologist)"}}},"clinic_info":{"id":3179,"name":"Hôpital Haute Spécialité Sainte Famille","alias":"the-holy-family-high-specialty-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-07-16T09:06:16.996+00:00","flags":[{"name":"is_approved","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"has_client_feedback","value":true},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"fr":"Selon les patients locaux, il s'agit d'une clinique très professionnelle, notamment le service de traumatologie.","en":"According to local patients, this is a highly professional clinic, especially the traumatology department."}}},{"id":25033,"user":{"id":1023133,"name":"Аnna ","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":0},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Ce qui m'inquiétait le plus, c'était de ne pas obtenir de réponses claires ni de plan d'action précis, mais la consultation avec l'orthopédiste a complètement dissipé ces doutes. Le médecin s'est montré très attentif et a pris le temps de tout m'expliquer en détail, ce qui m'a immédiatement rassurée. Le chirurgien lui-même, ainsi que l'ensemble du personnel, ont travaillé de manière coordonnée et professionnelle ; je me suis sentie soutenue à chaque étape. Tout est parfaitement organisé au sein de la clinique. Le processus de convalescence est encore à venir, mais grâce à cette approche, je suis convaincue d'avoir pris la bonne décision. Je recommanderais sans hésiter cet établissement à d'autres personnes.","en":"My biggest worry was that I wouldn’t get clear answers or a concrete plan of action, but the consultation with the orthopaedic surgeon completely put those doubts to rest. The doctor was very attentive and took the time to explain everything in detail, which immediately put my mind at ease. Both the surgeon himself and the entire staff worked seamlessly and professionally; I felt supported at every stage. Everything at the clinic is very well organised. The recovery process is still ahead of me, but thanks to this approach, I am confident that I made the right decision. I would definitely recommend this place to others."},"order":{"diagnostic":{"id":354,"name":{"fr":"Consultation avec un orthopédiste","en":"Consultation with an orthopaedist"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2026-05-03T08:45:22.588+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"Le médecin est compétent, et il y a un service de radiologie sur place. Nous avons pu obtenir un rendez-vous assez rapidement grâce aux urgences.","en":"The doctor is qualified, and X-rays are available on site. We were seen fairly quickly for an emergency appointment."}},"summary":{"positive":{"fr":"La consultation avec le chirurgien orthopédique a complètement dissipé ces doutes.","en":"The consultation with the orthopaedic surgeon completely put those doubts to rest."}}},{"id":21536,"user":{"id":888006,"name":"Бргдан ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Je tiens à exprimer ma gratitude à Bookimed, le consultant qui m'a aidé à trouver une clinique. Dans mon cas, il s'agissait d'orthopédie. On m'a conseillé de me rendre à l'hôpital Carolina de Varsovie.\nComme je ne connais pas très bien la langue, en particulier les termes médicaux, on m'a fourni un interprète. Un grand merci à l'interprète Svetlana, grâce à laquelle j'ai pu communiquer avec le médecin Andrzej Komor.\nLe médecin est très attentif et professionnel, il a écouté et posé des questions sur tout ce qui concernait mon problème de santé, il a posé beaucoup de questions sur les traitements antérieurs. Il m'a donné de précieuses recommandations pour l'avenir. Après le rendez-vous, je n'ai eu que des impressions positives. Je suis très reconnaissante de l'attention et de l'approche individuelle du patient !\nCe n'était qu'une consultation, je dois encore subir une opération dans cette clinique. J'espère que tout ira bien !","en":"I want to express my gratitude to Bookimed, the consultant for helping me find a clinic. In my case, it was orthopedics. I was advised to go to the Carolina Hospital in Warsaw.\nSince I don't know the language very well, especially medical terms, I was provided with an interpreter. Many thanks to the interpreter Svetlana, with her help I was able to communicate with the doctor Andrzej Komor.\nThe doctor is very attentive and professional, he listened and asked about everything related to my health problem, asked a lot of questions about previous treatment. He gave valuable recommendations for the future. After the appointment, I had only positive impressions. I am very grateful for the care and individual approach to the patient!!!\nIt was just a consultation, I still have to have an operation in this clinic. I hope everything will be fine!"},"order":{"operation":{"id":592,"name":{"fr":"Arthrodèse de l'articulation de la cheville","en":"Arthrodesis of the ankle joint"}},"illness":{"id":152,"name":{"fr":"Arthrose","en":"Arthrosis"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2025-09-12T12:08:18.738+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Je tiens à exprimer ma gratitude à Bookimed, le consultant qui m'a aidé à trouver une clinique. Dans mon cas, il s'agissait d'orthopédie. On m'a conseillé de me rendre à l'hôpital Carolina de Varsovie.\nComme je ne connais pas très bien la langue, en particulier les termes médicaux, on m'a fourni un interprète. Un grand merci à l'interprète Svetlana, grâce à laquelle j'ai pu communiquer avec le médecin Andrzej Komor.\nLe médecin est très attentif et professionnel, il a écouté et posé des questions sur tout ce qui concernait mon problème de santé, il a posé beaucoup de questions sur les traitements antérieurs. Il m'a donné de précieuses recommandations pour l'avenir. Après le rendez-vous, je n'ai eu que des impressions positives. Je suis très reconnaissante de l'attention et de l'approche individuelle du patient !\nCe n'était qu'une consultation, je dois encore subir une opération dans cette clinique. J'espère que tout ira bien !","en":"I want to express my gratitude to Bookimed, the consultant for helping me find a clinic. In my case, it was orthopedics. I was advised to go to the Carolina Hospital in Warsaw.\nSince I don't know the language very well, especially medical terms, I was provided with an interpreter. Many thanks to the interpreter Svetlana, with her help I was able to communicate with the doctor Andrzej Komor.\nThe doctor is very attentive and professional, he listened and asked about everything related to my health problem, asked a lot of questions about previous treatment. He gave valuable recommendations for the future. After the appointment, I had only positive impressions. I am very grateful for the care and individual approach to the patient!!!\nIt was just a consultation, I still have to have an operation in this clinic. I hope everything will be fine!"}},"summary":{"positive":{"fr":"Après le rendez-vous, je n'ai eu que des impressions positives. Je suis très reconnaissante pour les soins et l'approche individuelle du patient !!!","en":"After the appointment, I had only positive impressions. I am very grateful for the care and individual approach to the patient!!!"}}},{"id":7436,"user":{"id":238198,"name":"Снежана ","country_code":"BY"},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"fr":"Nous sommes venus de Biélorussie avec notre enfant pour une consultation avec le Dr Zdanovich.L'organisation du voyage a été sous le contrôle de Bookimed dès le début.La coordinatrice Danuta nous a accueillis à la clinique et nous a aidés pour les formalités administratives au bureau d'enregistrement, nous a accompagnés chez le médecin et nous a aidés pour la traduction.Le docteur Zdanovich nous a expliqué tout ce qui concernait notre problème de manière compréhensible.Nous avons été très satisfaits.\r\nNous avons été très satisfaits du travail du service d'assistance de Bookimed, tout a été coordonné du début à la fin, l'approche professionnelle du client, tout était au plus haut niveau, merci pour votre rapidité et votre attention.","en":"I really liked the Clinic. We came from Belarus with a child for a consultation with Dr. Zdanovich. The organization of the trip from the very beginning was under the supervision of Bookimed. The clinic was met by the coordinator Danuta, who helped with the paperwork at the registration desk, accompanied the doctor and helped with translation. Doctor Zdanovich I explained everything in an accessible form on our problem. We were very satisfied. I really liked the work of the Bookimed care department. Everything is coordinated from start to finish. A professional approach to the client. Everything is at the highest level. Thank you for the promptness and attentiveness."},"order":{"diagnostic":{"id":354,"name":{"fr":"Consultation avec un orthopédiste","en":"Consultation with an orthopaedist"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2021-06-08T09:31:26.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Très satisfait du travail du département des soins.Tout est coordonné du début à la fin.Approche professionnelle du client.Tout est au plus haut niveau.Merci pour l'efficacité et l'attention.","en":"I really liked the work of the care department. Everything is coordinated from beginning to end. Professional approach to the client. Everything is at the highest level. Thank you for your efficiency and attentiveness."},"summary":{"positive":{"fr":"«Nous étions très satisfaits». Avis : À propos du médecin : «Le docteur Zdanovich a expliqué notre problème de manière accessible». À propos de la clinique : «J'ai beaucoup aimé la clinique. J'ai rencontré la coordinatrice Danuta dans la clinique, qui a aidé à l'enregistrement des documents à la réception, a accompagné le médecin et a aidé à la traduction.» À propos des résultats : «Très satisfait","en":"\"We were very satisfied.\"Return:  About the doctor: \"Doctor Zdanovich explained everything in an accessible form on our problem.\"  About the clinic: \"I really liked the Clinic. The clinic was met by the coordinator Danuta, who helped with the paperwork at the registration desk, accompanied the doctor and helped with translation.\" About the results: \"We were very satisfied.\" About the experience: \""}}},{"id":22038,"user":{"id":908055,"name":"Ol'ga ","country_code":"IT","country_name":{"fr":"Italie","en":"Italy"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":4},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":0}],"text":{"fr":"Je suis très reconnaissante au coordinateur Sergey pour sa compétence, sa capacité à trouver un moment qui me convienne, au médecin, sans lui je n'aurais pas pu faire toutes les démarches, il m'a juste guidée au téléphone, je suis surprise de la patience et du respect de cet homme, il m'a aussi choisi un médecin compétent, je n'ai pas fini le traitement et je tiens à ajouter que le traitement a été moins cher que prévu, aucune démarche inutile n'a été prescrite. Merci à la clinique Carolina et tout particulièrement à Sergey pour l'organisation de ! !!!!.","en":"I am very grateful to the coordenator Sergey for his competence, his ability to find a convenient time for me, the doctor, without him I would not have been able to do all the procedures, he just guided me on the phone, I am surprised at the patience and respect of this man, he also chose a competent doctor for me, I have not finished the treatment and I want to add that the treatment was cheaper than planned, no unnecessary procedures were not prescribed. Thank you to carolina clinic and special thanks to sergey for organising!!!!!."},"order":{"operation":{"id":1321,"name":{"fr":"Thérapie au plasma riche en plaquettes (PRP)","en":"Platelet-Rich Plasma (PRP) Therapy"}},"diagnostic":{"id":354,"name":{"fr":"Consultation avec un orthopédiste","en":"Consultation with an orthopaedist"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2025-10-16T15:53:59.020+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Je suis très reconnaissante au coordinateur Sergey pour sa compétence, sa capacité à trouver un temps convenable pour moi, le médecin, sans lui je n'aurais pas pu faire toutes les procédures, il m'a juste guidé au téléphone, je suis surprise de la patience et du respect de cet homme, il a aussi choisi un médecin compétent pour moi, je n'ai pas fini le traitement et je veux ajouter que le traitement a été moins cher que prévu, aucune procédure inutile n'a été prescrite. Merci à la clinique Carolina et tout particulièrement à Sergey pour l'organisation de ! !!!!.","en":"I am very grateful to the coordenator Sergey for his competence, his ability to find a convenient time for me, the doctor, without him I would not have been able to do all the procedures, he just guided me on the phone, I am surprised at the patience and respect of this man, he also chose a competent doctor for me, I have not finished the treatment and I want to add that the treatment was cheaper than planned, no unnecessary procedures were not prescribed. Thank you to carolina clinic, and special thanks to sergey for organising!!!!!."},"what_not_like_text":{"fr":"J'ajouterais l'anesthésie","en":"I'd add anaesthesia"}},"comment_about_bookimed":{"fr":"Trouvez un coordinateur, Sergei, il le fera pour vous.","en":"Find a coordinator, Sergei, he'll do it for you."},"summary":{"positive":{"fr":"Je suis surpris par la patience et le respect de cet homme.","en":"I am surprised at the patience and respect of this man"}}},{"id":9192,"user":{"id":359231,"name":"Tracy ","country_code":"FR","country_name":{"fr":"France"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":4},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"fr":"J'étais très nerveuse à l'idée de me faire opérer, car je ne connaissais pas la Pologne. Je n'aurais pas pu demander une meilleure équipe et le chirurgien, le docteur Babiak, a été extraordinaire. Il m'a rendu visite tous les jours après l'opération pour m'aider à traverser cette période difficile et à me remettre sur pied. Je vous remercie du fond du cœur. Je vous le recommande vivement.","en":"I was very nervous to have the surgery as I was a stranger to Poland. I couldn’t have asked for a better team and the surgeon, Doctor Babiak was amazing. Not only a terrific surgeon but also very caring and visited me every day after the surgery to help me through the difficult time helping me get back on my feet. Thank you from the bottom of my heart. Highly recommended."},"order":{"operation":{"id":671,"name":{"fr":"Remplacement de la hanche","en":"Hip replacement"}}},"doctor_info":{"id":3344,"name":"Ireneusz Babiak","alias":"ireneusz-babiak"},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2022-07-04T15:41:48.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Oui","en":"Yes"},"summary":{"positive":{"fr":"Fortement recommandé.","en":"\"Highly recommended.\""}}},{"id":6730,"user":{"id":168520,"name":"Алена ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":0},{"name":"coordination","value":4},{"name":"doctor","value":0},{"name":"manager","value":0},{"name":"personal","value":4},{"name":"translation","value":0},{"name":"relative_price","value":0}],"text":{"fr":"La visite à la clinique s'est bien déroulée. Nous étions seulement en consultation et en plus pour la première fois, donc il n’y a pas vraiment de comparaison possible. Dans l'ensemble, la visite s'est bien passée. Je souhaiterais surtout souligner le rôle de la coordinatrice Danuta - elle nous a accompagnés partout, en montrant ce qu'il fallait.","en":"The visit to the clinic went well. We were only at the consultation, and even more so for the first time, so there is nothing to compare with. Overall, the visit went well. I would especially like to note the coordinator Danuta - I spent it everywhere, showed what I needed."},"order":{"diagnostic":{"id":125,"name":{"fr":"Consultation avec un orthopédiste (traumatologue)","en":"Consultation with an orthopedist (traumatologist)"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2020-02-17T12:27:12.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":true},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"fr":"À propos du médecin, À propos de la clinique, À propos des résultats, À propos de l'expérience, Nous n'étions qu'à la consultation, et encore plus pour la première fois, donc il n'y a rien à comparer.","en":"We were only at the consultation, and even more so for the first time, so there is nothing to compare with. Return: About the doctor, About the clinic, About the results, About the experience, We were only at the consultation, and even more so for the first time, so there is nothing to compare with."}}},{"id":2932,"user":{"id":131699,"name":"Руслана ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":0},{"name":"coordination","value":0},{"name":"doctor","value":0},{"name":"manager","value":5},{"name":"personal","value":0},{"name":"translation","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Nous avons eu une consultation à la clinique. Tout s'est bien passé. Nous avons vu le médecin à l'heure prévue. Aucun problème. Des examens complémentaires nous ont été prescrits et ont eu lieu le même jour. Je pense que nous avons reçu une consultation qualifiée. Merci pour l'organisation de notre visite.","en":"Boules for consultation in the Klіnіtsі. Everything went good. On vіzit before Lіkarya got exactly on the appointed time. There were no problems. We have been assigned an additional obligation, who passed in the same day. I think that the consultation was canceled. Dyakuyu for the organization of our vizitu."},"order":{},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2019-02-27T13:35:05.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"fr":"Je pense que la consultation a été annulée.","en":"I think that the consultation was canceled."}}},{"id":17379,"user":{"id":665234,"name":"Alexandr  Zhelezniak","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Le service est de premier ordre. Tout s'est déroulé dans les temps. Je tiens particulièrement à souligner le professionnalisme de Karolina Stempen, chirurgien orthopédique, et à lui exprimer ma gratitude. Je recommande.","en":"The service is top-notch. Everything was on time. I would especially like to emphasise the professional level of Karolina Stempen, orthopaedic surgeon, and express my gratitude. I recommend."},"order":{"diagnostic":{"id":354,"name":{"fr":"Consultation avec un orthopédiste","en":"Consultation with an orthopaedist"}}},"doctor_info":{"id":4446,"name":"Karolina Stepien","alias":"karolina-stepien"},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2024-10-30T11:41:26.419+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Le service est de premier ordre. Tout s'est déroulé dans les temps. Je tiens particulièrement à souligner le professionnalisme de Karolina Stempen, chirurgien orthopédique, et à lui exprimer ma gratitude. Je recommande.","en":"The service is top-notch. Everything was on time. I would especially like to emphasise the professional level of Karolina Stempen, orthopaedic surgeon, and express my gratitude. I recommend."},"what_like_text":{"fr":"Examen et diagnostic professionnels par la chirurgienne orthopédique Caroline Stempen. Je vous remercie de votre attention.","en":"Professional examination and diagnosis by orthopaedic surgeon Caroline Stempen. Thank you very much."}},"comment_about_bookimed":{"fr":"Tout est clair, rapide et ponctuel. Merci à l'équipe.","en":"Everything is clear, fast and on time. Thanks to the team."},"summary":{"positive":{"fr":"Je tiens à souligner particulièrement le niveau professionnel de Karolina Stempen, chirurgienne orthopédiste, et à lui exprimer ma gratitude.","en":"I would especially like to emphasise the professional level of Karolina Stempen, orthopaedic surgeon, and express my gratitude."}}},{"id":14741,"user":{"id":597717,"name":"Elias Kefeni","country_code":"QA","country_name":{"fr":"Qatar"}},"ratings":[{"name":"main","value":5},{"name":"consultation_arrangement","value":5},{"name":"consultation_duration","value":5},{"name":"consultation_value","value":5},{"name":"consultation_connection","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5},{"name":"comfort","value":0},{"name":"doctor","value":0},{"name":"personal","value":0},{"name":"translation","value":0}],"text":{"fr":"J'ai remarqué que tout était professionnel et j'ai aimé la façon dont le médecin a essayé de comprendre les problèmes et la façon dont il m'a donné des options pour mon opération.   Je suis globalement satisfaite.","en":"I noticed that all stuff are professional and i like the way how the doctor try to understand the problems and the way he gave me options for my surgery.   Generally am satisfied."},"order":{"operation":{"id":671,"name":{"fr":"Remplacement de la hanche","en":"Hip replacement"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2024-03-28T16:07:07.383+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/6606267fb8e0c_b.jpeg","preview_url":"review/6606267fb8e0c_s.jpeg"}],"client_response":{"what_like_text":{"fr":"Vous répondez rapidement et de manière coopérative","en":"You reply fast and cooperative"},"what_not_like_text":{"fr":"Rien","en":"Nothing"}},"comment_about_bookimed":{"fr":"Depuis le début jusqu'à aujourd'hui, bookimed suit mon dossier et me propose des alternatives, ce qui est le plus important pour moi.","en":"Starting from the beginning till now bookimed follow my case and updating me with alternative that is the most i like"},"summary":{"positive":{"fr":"J&#39;aime la façon dont le médecin essaie de comprendre les problèmes et la façon dont il m&#39;a proposé des options pour mon opération.","en":"I like the way how the doctor try to understand the problems and the way he gave me options for my surgery."}}},{"id":21909,"user":{"id":668779,"name":"Iryna Kiiko","country_code":"NL","country_name":{"fr":"Pays-Bas","en":"Netherlands"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"J'ai apprécié le fait qu'ils soient très attentifs au problème du patient. L'hygiène est au plus haut niveau.\nLe personnel infirmier est sympathique. C'est très bien qu'il y ait un interprète.","en":"I liked the fact that they are very attentive to the patient's problem. Hygiene is at the highest level.\nThe nursing staff is friendly. It is very nice that they provide an interpreter."},"order":{"diagnostic":{"id":125,"name":{"fr":"Consultation avec un orthopédiste (traumatologue)","en":"Consultation with an orthopedist (traumatologist)"}}},"clinic_info":{"id":344,"name":"Carolina Hospital","alias":"carolina-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2025-10-07T14:27:50.955+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"J'ai apprécié le fait qu'ils soient très attentifs au problème du patient. L'hygiène est au plus haut niveau.\nLe personnel infirmier est sympathique. C'est très bien qu'il y ait un interprète.","en":"I liked the fact that they are very attentive to the patient's problem. Hygiene is at the highest level.\nThe nursing staff is friendly. It is very nice that they provide an interpreter."},"what_like_text":{"fr":"La compétence des médecins et de tout le personnel soignant.","en":"The competence of the doctors and all other nursing staff."},"what_not_like_text":{"fr":"Il n'y a rien que je n'aime pas","en":"There's nothing I didn't like"}},"comment_about_bookimed":{"fr":"Les responsables ont réagi très rapidement pour trouver une clinique.","en":"Very quick response from the handlers with finding a clinic."},"summary":{"positive":{"fr":"L'hygiène est au plus haut niveau.","en":"Hygiene is at the highest level."}}},{"id":17013,"user":{"id":665234,"name":"Alexandr  Zhelezniak","country_code":"PL","country_name":{"fr":"Pologne","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":0},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":0},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Chirurgien orthopédique de haut niveau avec beaucoup d'expérience. Il m'a tout expliqué et montré clairement. En bref, je le recommande.","en":"High level orthopaedic surgeon with a lot of experience. He explained and showed me everything clearly. In short, I recommend him."},"order":{"diagnostic":{"id":354,"name":{"fr":"Consultation avec un orthopédiste","en":"Consultation with an orthopaedist"}}},"clinic_info":{"id":3179,"name":"Hôpital Haute Spécialité Sainte Famille","alias":"the-holy-family-high-specialty-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2024-10-04T11:23:59.481+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Chirurgien orthopédique de haut niveau avec beaucoup d'expérience. Il m'a tout expliqué et montré clairement. En bref, je le recommande.","en":"High level orthopaedic surgeon with a lot of experience. He explained and showed me everything clearly. In short, I recommend him."},"what_like_text":{"fr":"Un orthopédiste avec beaucoup d'expérience et de connaissances dans son domaine.","en":"An orthopaedist with a lot of experience and knowledge of what he does."}},"summary":{"positive":{"fr":"Chirurgien orthopédiste de haut niveau avec beaucoup d&#39;expérience.","en":"High level orthopaedic surgeon with a lot of experience."}}},{"id":9214,"user":{"id":370171,"name":"Марина ","country_code":"UA","country_name":{"fr":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":4},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"fr":"Nous avons passé deux jours à la clinique, mais nous avons subi un grand nombre d'analyses et d'examens. J'ai aimé la clinique","en":"We spent 2 days in the clinic, but did a lot of tests and examinations. I liked the clinic"},"order":{"diagnostic":{"id":354,"name":{"fr":"Consultation avec un orthopédiste","en":"Consultation with an orthopaedist"}}},"clinic_info":{"id":460,"name":"Clinique KCM","alias":"kcm-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-07-08T06:30:46.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Oui","en":"Yes"},"summary":{"positive":{"fr":"Les résultats étaient très précis et efficaces.","en":"The results were very accurate and effective."}}},{"id":23572,"user":{"id":944055,"name":"Rainer Gunther Mayer ","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of 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