Le Dr Joaquin Ayala Del Muro a réalisé plus de 7 000 interventions de chirurgie plastique sur 33 ans, sans aucun litige ni décès. Une liposuccion abdominale coûte environ 3 950 $ à l'Hospital de la Familia – ce tarif inclut généralement l'intervention, 1 à 2 nuits d'hospitalisation, les examens préopératoires et les médicaments. Certifié par le conseil de l'ordre et ayant suivi une spécialisation sous la direction d'Ivo Pitanguy au Brésil, le Dr Ayala Del Muro est spécialisé en remodelage corporel. La clinique est située à seulement 200 mètres de la frontière américaine pour un accès facilité.
L'Hospital de la Familia est un établissement médical de charme doté de 32 chambres privées, situé à deux pas de la frontière entre Calexico (Californie, États-Unis) et Mexicali (Baja California, Mexique). Réputé pour ses tarifs abordables et l'excellence de ses interventions chirurgicales, il accueille des patients internationaux en quête de soins de pointe en gastro-entérologie, chirurgie cardiaque, neurochirurgie et autres spécialités.
\n","images":[{"base_url":"clinic/6422b9c98dc70","title":"Vue extérieure de l'Hospital de la Familia au Mexique avec architecture moderne"},{"base_url":"clinic/cb2858de1f4ee","title":"Façade de l'Hospital de la Familia avec entrée moderne et fontaine centrale"},{"base_url":"clinic/36f49149125cf","title":"Façade extérieure de l'Hospital de la Familia à Mexicali, bâtiment médical moderne"},{"base_url":"clinic/5d1b47df1d3df","title":"Vue extérieure de l'Hospital de la Familia à Mexicali, établissement médical moderne"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Mexique","id":40,"alias":"mexico","iso_code":"MX"},"city":{"name":"Mexicali","id":437,"alias":"mexicali"},"address":"Cto Brasil 82 Parque Industrial El Alamo Mexicali, Mexico"},"rating":{"rating":4.2,"google":4.5,"percent_of_satisfied_clients":73},"statistics":{"number_of_reviews":45,"doctors_number":0,"year_foundation":0},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5d88c6eed1267.jpeg","name":"Conseil de Salubrité Générale","country_code":"MX"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5d88c8fb5f2bb.jpeg","name":"Conseil Mexicain d'Ophtalmologie","country_code":"MX"}],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":250},"doctors":{"doctors":[{"doctor":{"id":8999,"alias":"joaquin-ayala-del-muro","name":"Joaquin Ayala Del Muro ","clinic_id":692,"photo":"doctor/674abb167c399","first_year_working":1993,"created_at":"2024-11-30T07:13:24.421+00:00","short_description":"Le Dr Joaquin Ayala Del Muro est un chirurgien plasticien certifié à l'Hospital de la Familia. Il est surtout connu pour ses procédures complexes de rajeunissement du visage et de remodelage corporel. Le Dr Ayala Del Muro a effectué un fellowship au Brésil sous la direction du regretté Ivo Pitanguy. Il maintient un dossier médical sans aucun procès ni décès de patient.
L'Hospital de la Familia est un établissement médical de charme doté de 32 chambres privées, situé à deux pas de la frontière entre Calexico (Californie, États-Unis) et Mexicali (Baja California, Mexique). Réputé pour ses tarifs abordables et l'excellence de ses interventions chirurgicales, il accueille des patients internationaux en quête de soins de pointe en gastro-entérologie, chirurgie cardiaque, neurochirurgie et autres spécialités.
\n","images":[{"base_url":"clinic/6422b9c98dc70","title":"Vue extérieure de l'Hospital de la Familia au Mexique avec architecture moderne"},{"base_url":"clinic/cb2858de1f4ee","title":"Façade de l'Hospital de la Familia avec entrée moderne et fontaine centrale"},{"base_url":"clinic/36f49149125cf","title":"Façade extérieure de l'Hospital de la Familia à Mexicali, bâtiment médical moderne"},{"base_url":"clinic/5d1b47df1d3df","title":"Vue extérieure de l'Hospital de la Familia à Mexicali, établissement médical moderne"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}],"geo":{"country":{"name":"Mexique","id":40,"alias":"mexico","iso_code":"MX"},"city":{"name":"Mexicali","id":437,"alias":"mexicali"},"address":"Cto Brasil 82 Parque Industrial El Alamo Mexicali, Mexico"},"rating":{"rating":4.2,"google":4.5,"percent_of_satisfied_clients":73},"statistics":{"number_of_reviews":45,"doctors_number":0,"year_foundation":0},"accreditations":[{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5d88c6eed1267.jpeg","name":"Conseil de Salubrité Générale","country_code":"MX"},{"logo":"https://s3.eu-central-1.amazonaws.com/bookimed/accreditations/5d88c8fb5f2bb.jpeg","name":"Conseil Mexicain d'Ophtalmologie","country_code":"MX"}]}}],"meta":{"total_count":0,"total_pages":1}},"reviews":{"reviews":[{"id":27711,"user":{"id":1078674,"name":"Janice Mckee","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"recommend","value":10}],"text":{"fr":"During my consultation, the surgeon personally did the markings and was very honest about where the scars from my full arm lift would be and their visibility. The procedure went well. The staff was excellent. They all took very good care of me including the recovery, and I was very comfortable and felt like the staff really cared about me. I am recovering from the surgery on both arms and feeling better than expected. The clinic has stayed in touch with a clear aftercare guide and is easy to reach. My only point for improvement would be pre-operative communication; for example, I didn’t realize I would be spending the night in the facility. A quick review of those key details beforehand would be helpful. The only additional cost was for my compression sleeve, which I was advised of in advance."},"order":{"operation":{"id":651,"name":{"fr":"Lifting des bras (brachioplastie)","en":"Arm lift (brachioplasty)"}}},"clinic_info":{"id":692,"name":"Hospital de la Familia","alias":"hospital-de-la-familia","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-10T16:23:50.584+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"The staff was excellent. The procedure went very well and they all took very good care of me including the recovery. I was very comfortable and I felt like the staff really cared about me"},"what_not_like_text":{"fr":"I don’t know if this was part of the clinic’s responsibility but I didn’t have a lot of information beforehand. For example, I didn’t realize I would be spending the night in the facility. This could be my fault for not reading the instructions adequately but I don’t remember anyone pointing this out. It would be a good idea maybe just to go over those things with someone like me"}},"summary":{"positive":{"fr":"Je me suis senti très à l'aise et j'ai eu l'impression que le personnel se souciait vraiment de moi.","en":"I was very comfortable and felt like the staff really cared about me."}}},{"id":25695,"user":{"id":982473,"name":"Rachel Watkins","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Ma plus grande inquiétude avant l’opération concernait la convalescence, surtout après avoir combiné les quatre interventions. Et c’est difficile. La réparation de la diastasis recti est encore très sensible, et mon plus grand défi en matière de mobilité consiste simplement à sortir du lit. C’est un processus lent. Cela dit, je constate déjà une différence incroyable au niveau de ma taille et de tout mon torse, ce qui donne un sens à cette gêne. Ce médecin est FORMIDABLE. Le soutien du chirurgien et de toute l'équipe a été excellent. Mon conseil le plus pratique pour les autres mamans est qu'une aide régulière est indispensable pour la garde des enfants. Vous ne pourrez pas vous en sortir toute seule.","en":"My biggest concern going into this was the recovery, especially after combining all four procedures. And it is tough. The diastasis recti repair is still very tender, and my biggest mobility challenge is just getting out of bed. It’s a slow process. That said, I can already see an amazing difference in my waist, and my entire torso, which makes the discomfort feel purposeful. This doctor is AWESOME. The support from the surgeon and the entire team was excellent. My most practical advice for other moms is that consistent help is essential for childcare. You will not be able to manage it alone."},"order":{"operation":{"id":842,"name":{"fr":"Mommy makeover"}}},"clinic_info":{"id":7410,"name":"Chirurgie Plastique du Dr Alexandro Aguilera","alias":"dr-alexandro-aguilera-plastic-surgery","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-06-08T23:21:42.811+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"images":[{"full_url":"review/6a28ced99d9c1_b.jpeg","preview_url":"review/6a28ced99d9c1_s.jpeg"}],"client_response":{"what_like_text":{"fr":"Ce médecin est EXCELLENT. Il est diplômé et au fait de toutes les dernières avancées en matière de traitements. Il fait preuve de discernement et de savoir-faire, non seulement dans les techniques de Sufi al, mais aussi dans l'aspect esthétique de son art. Il est calme et aimable, et son équipe est très attentionnée. J'ai subi deux interventions chez lui au cours des trois derniers mois et j'ai l'intention de le choisir comme « mon médecin ». J'adore cette clinique !","en":"This doctor is EXCELLENT. He’s certified, he’s up to date on all treatments. He is judicious and skilled at not just the Sufi al techniques but the aesthetics of the craft. His personality is calm and kind and his staff is supportive. I have had two procedures with him over these past three months and plan to make him ‘my doctor.’ Love this clinic!"},"what_not_like_text":{"fr":"Honnêtement, rien de particulier, si ce n'est peut-être une structure plus claire pour les soins postopératoires et un service de coordination ou une personne chargée de les organiser efficacement.","en":"Honestly, not really anything except for maybe a clearer structure of post-op recovery therapies and a liaison service or someone to help schedule them efficiently."}},"summary":{"positive":{"fr":"Ce médecin est INCROYABLE.","en":"This doctor is AWESOME."}}},{"id":26454,"user":{"id":893569,"name":"Denisia Jackson ","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":8}],"text":{"fr":"Si un ami envisageait cette intervention, je lui dirais que mon expérience avec le chirurgien, le personnel et la clinique a été très positive. À ce stade de ma convalescence, tout se passe à peu près comme prévu. L’équipe de la clinique est restée en contact avec moi, et j’ai vraiment apprécié qu’il n’y ait pas eu de frais supplémentaires en plus de ce que j’avais initialement payé. Cela a été un soulagement. Mon principal conseil serait de bien vous préparer à votre consultation. Je vous suggère de demander à passer plus de temps avec le médecin avant l’opération et d’apporter des photos illustrant précisément ce que vous souhaitez, afin de vous assurer que vos attentes correspondent bien à celles du chirurgien.","en":"If a friend was considering this, I'd tell them my experience with the surgeon, staff, and clinic has been very positive. At this point in my recovery, everything is feeling about as expected. The clinic team has stayed in touch, and I really appreciated that there were no additional expenses on top of what I initially paid. That was a relief. My main piece of advice would be to prepare well for your consultation. I would suggest asking for more time with the doctor before surgery and to bring pictures of what you’d like done specifically to make sure you're aligned."},"order":{"operation":{"id":22,"name":{"fr":"Rhinoplastie (travail du nez)","en":"Rhinoplasty (nose job)"}}},"clinic_info":{"id":692,"name":"Hospital de la Familia","alias":"hospital-de-la-familia","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-07-23T17:10:49.425+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"On m'a accompagné du début à la fin ! Un prix très intéressant et une expérience formidable et en toute sécurité.","en":"I was assisted from beginning to end! Great price with a great and safe experience."}},"summary":{"positive":{"fr":"Mon expérience avec le chirurgien, le personnel et la clinique a été très positive.","en":"My experience with the surgeon, staff, and clinic has been very positive."}}},{"id":25734,"user":{"id":1006437,"name":"Vanessa ","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Ce qui m’a le plus surprise, c’est de voir ma nouvelle silhouette dès le début du processus de guérison. Même avec le gonflement initial, le remodelage obtenu grâce à mon abdominoplastie complète et à la liposuccion au niveau des flancs est déjà bien meilleur que prévu. La convalescence comporte son lot de difficultés. Pour moi, le plus difficile, c’est que les drains sont gênants, mais je sais que c’est temporaire et que cela fait partie du processus. Mon nouveau nombril cicatrise bien, ce qui est un soulagement. Toute l’équipe de la clinique a été formidable, du chirurgien au personnel infirmier. Jusqu’à présent, tout s’est très bien passé.","en":"The thing that surprised me most was seeing my new waistline so early in the healing process. Even with initial swelling, the contouring from my full abdominoplasty and liposuction on my flanks is already so much better than expected. Recovery has its challenges. For me, the hardest part is that the drains are annoying, but I know that's temporary and part of the journey. My new belly button is healing nicely, which was a relief. The entire team at the clinic was excellent, from the surgeon to the nursing staff. It’s been a solid process so far."},"order":{"operation":{"id":1005,"name":{"fr":"Abdominoplastie et liposuccion","en":"Tummy Tuck and Liposuction"}}},"doctor_info":{"id":1756,"name":"Marco Tulio Marroquin Batres","alias":"marco-tulio-marroquin-batres"},"clinic_info":{"id":1418,"name":"Marroquín & Sandoval Plastic Surgery Clinic","alias":"marroquin-sandoval-plastic-surgery","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-06-11T00:36:50.111+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"J'ai eu une excellente expérience avec le Dr Marroquin et son équipe.","en":"I had a great experience with Dr. Marroquin and staff."},"what_not_like_text":{"fr":"On ne m'a pas fourni d'informations exactes concernant la durée prévue de mon séjour après l'opération. On m'a également indiqué que je devais perdre beaucoup de poids après avoir réservé l'intervention et versé l'acompte. J'avais déjà réservé mes billets d'avion et mon hôtel, et j'ai dû modifier mes réservations car il m'était tout simplement impossible de perdre autant de poids dans les délais initialement prévus.","en":"I was not given correct information about the required duration of my stay after surgery. I was also told I needed to lose a significant amount of weight after I booked the surgery and paid the deposit. I had already arranged my flights and hotel and had to reschedule because there was no possible way to lose that amount of weight in the original time frame."}},"summary":{"positive":{"fr":"Même avec le gonflement initial, le remodelage obtenu grâce à mon abdominoplastie complète et à la liposuccion pratiquée sur mes flancs est déjà bien meilleur que prévu.","en":"Even with initial swelling, the contouring from my full abdominoplasty and liposuction on my flanks is already so much better than expected."}}},{"id":24748,"user":{"id":978377,"name":"Shannon Kirby","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Ma principale inquiétude avant l'opération était de savoir à quel point la convalescence serait difficile, et c'est effectivement tout un processus. Le chirurgien et l'équipe m'ont apporté un soutien sans faille tout au long de cette période. Dans le cadre de mon abdominoplastie étendue, ils ont repositionné mon nombril, et mon abdomen est désormais très tendu, ce qui est bon signe. Même si mon ventre semble déjà plus plat, il est encore enflé. Le plus grand défi, et de loin, est simplement de me tenir droite. Mon conseil est de vous assurer que votre domicile est prêt à vous accueillir pour que vous puissiez guérir et vous rétablir dans le confort. Cela aide vraiment. De plus, prenez vos mesures avant d'acheter une gaine ou un vêtement de compression, car les tailles varient considérablement d'un site à l'autre.","en":"My main concern going into this was how difficult the recovery would be, and it is definitely a process. The surgeon and staff were supportive throughout. For my extended tummy tuck, they created a new position for my belly button, and my abdomen feels very tight now, which is a good sign. While my stomach is already looking flatter, it's still swollen. The biggest challenge by far is just standing up straight. My advice is to make sure your home is prepared for you to heal and recover in comfort. It really helps. Also, measure yourself before purchasing any faja or compression gear, as the sizes differ so much across different sites."},"order":{"operation":{"id":24,"name":{"fr":"Abdominoplastie","en":"Tummy tuck"}}},"clinic_info":{"id":692,"name":"Hospital de la Familia","alias":"hospital-de-la-familia","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-04-16T14:36:21.993+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"Mon coordinateur, Carlo, a été formidable. Il répondait toujours très rapidement à toutes mes questions. Le chirurgien, le Dr Ayala, était très sympathique et accueillant. Le personnel de la clinique était très attentionné.","en":"My coordinator, Carlo, was amazing. He was prompt with answers to any questions. Surgeon, Dr Ayala was very personable and friendly. Staff at clinic was nurturing."},"what_not_like_text":{"fr":"Peut-être qu'un petit en-cas après l'entraînement aurait été le bienvenu.","en":"Maybe some post recovery snacks would have been nice."}},"summary":{"positive":{"fr":"Le chirurgien et le personnel ont été d'un grand soutien tout au long du processus.","en":"The surgeon and staff were supportive throughout."}}},{"id":24723,"user":{"id":987860,"name":"Catherine Lincoln","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"fr":"Avant l'intervention, ma plus grande inquiétude concernait les cicatrices et le processus de convalescence. Je suis soulagée de pouvoir dire que mes incisions sont déjà bien dissimulées derrière mes oreilles. Le chirurgien a pratiqué un lifting en plan profond, et le résultat obtenu jusqu'à présent est une mâchoire nettement mieux dessinée. Mon cou est agréablement tendu, sans sensation de tiraillement douloureux. Le plus difficile dans la convalescence a été de dormir la tête surélevée, ce qui était prévisible mais reste tout de même un défi. Dans l'ensemble, le déroulement de l'intervention avec la clinique et le personnel a été très simple. Mon seul conseil pour les autres serait de préparer votre cuisine à l'avance : procurez-vous des aliments mous et des melons, des fruits frais ou des légumes pouvant être cuits à la vapeur, comme des carottes. Au début, vous devrez manger par petites bouchées.","en":"My biggest worry beforehand was about scarring and the recovery process. I'm relieved to say my incisions are already well-hidden behind my ears. The surgeon performed a deep plane lift, and the result so far is a jawline with noticeable new definition. My neck feels comfortably snug, not painfully tight. The hardest part of recovery has been sleeping elevated, which is to be expected but still challenging. Overall, the process with the clinic and staff was very straightforward. My one tip for others would be to prepare your kitchen in advance: get soft foods and melons, fresh fruits or steam-able vegetables like carrots. You'll want to take small bites at first."},"order":{"operation":{"id":503,"name":{"fr":"Lifting du cou","en":"Neck lift"}}},"doctor_info":{"id":11271,"name":"Alexandro Aguilera ","alias":"alexandro-aguilera"},"clinic_info":{"id":7410,"name":"Chirurgie Plastique du Dr Alexandro Aguilera","alias":"dr-alexandro-aguilera-plastic-surgery","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-04-13T23:19:44.845+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"L'intervention a dû être reportée car je ne me sentais pas bien dès mon arrivée à l'hôtel. Je venais de l'étranger pour cette intervention. Nous avons pu la réaliser une semaine plus tard, et j'ai prolongé mon séjour de quelques jours en raison de ce report.\n\nLe personnel est formidable et très sympathique. Au téléphone, j'ai parlé et échangé des messages avec l'assistant personnel du médecin, qui s'exprime et écrit très bien l'anglais. Le jour de l'opération, j'ai passé la nuit à l'hôpital après l'intervention, et mon infirmière de nuit avait configuré son téléphone pour que nous puissions communiquer, traduisant les questions, les réponses et les instructions dans les deux sens. Le dîner comprenait des boissons, des yaourts, du poulet grillé fraîchement préparé accompagné de légumes vapeur ; le petit-déjeuner du lendemain consistait en des œufs et des yaourts au melon. J'ai séjourné dans une chambre individuelle.\n\nJ'ai vu le Dr Aguilera juste après avoir été préparé pour l'opération par l'anesthésiste et deux infirmières, qui se sont présentées. Le Dr Aguilera m'a rejoint au bloc opératoire, avant que l'on ne m'administre la dernière dose de sédatif, et il a été la première personne que j'ai vue, toujours au bloc opératoire, à mon réveil.\n \nLe lendemain, le médecin a vérifié mes sutures et m’a donné quelques conseils sur ce qu’il fallait faire et ne pas faire. Il était satisfait de mon rétablissement, et ma tête et mon cou ont donc été bandés pour le trajet en Uber jusqu’à mon appartement-hôtel. \n\nNous disposions d’une cuisinière, d’un micro-ondes, de vaisselle et d’un réfrigérateur bien rempli dans la chambre où nous logions. C’est très pratique pour les pochettes de gel, les aliments frais et les jus de fruits. Je me suis sentie extrêmement à l'aise lors du vol de trois heures qui m'a ramenée chez moi, dix jours après l'opération. D'après mon expérience, prévoyez quatorze jours afin de vous donner le temps de vous acclimater ; cela rendra votre séjour bien plus agréable. Il est assez facile de se déplacer à Mexico, et comme la ville est située en altitude, la meilleure façon de s'adapter est de découvrir la ville ou le quartier où vous vivez pendant que vous vous préparez à votre intervention.\n \nJe recommande vivement le Dr Aguilera ; je guéris bien et je suis satisfaite des résultats.","en":"The surgery had to be delayed because I was not feeling well right after arriving at my hotel. I came from outside Mexico for the procedure. We were able to do it a week later, and I stayed extra days for the reschedule.\n\nThe staff is great and very personable. On the phone I spoke to and messaged the Doctor's personal assistant, and he speaks and writes great English. On the day of surgery, I stayed overnight following the procedure, and my night nurse had her phone set up so we could speak, translating questions, answers, and instructions back and forth. The dinner was beverages, yogurt, freshly made grilled chicken with steamed vegetables, the morning breakfast was eggs, yogurt with melon for breakfast. I stayed in a private room.\n\nI saw Dr. Aguilera right after I was prepped for surgery by the anesthesiologist and two nurses, who introduced themselves. Dr. Aguilera met me in the operating room, before I was given the final dose of sleeping medication, and was the first person I saw, still in the operating room, when emerging from anesthesia.\n \nThe following day, the doctor checked my sutures and gave me some advice about what to do and not to do, the following day. He was satisfied with my recovery, so my head and neck were wrapped up for the Uber ride back to my hotel apartment. \n\nWe had a stove, microwave, dishes and a full refrigerator in the room where we were staying. This is so convenient for gel packs, fresh foods and juices. I felt extremely comfortable traveling home on a three-hour flight, 10 days after the operation. Based on my experience, Plan fourteen days, giving yourselves an opportunity to settle in will make for a much more gratifying experience. Mexico City is quite easy to travel around, and since it is high altitude, the best way to adjust is to see the city or neighborhood you live in as you prepare for your procedure.\n \nI highly recommend Dr. Aguilera; I am healing well, and I am happy with the results."},"what_not_like_text":{"fr":"La connexion Internet n'est pas bonne sur le trottoir devant l'immeuble, probablement à cause des autres immeubles de grande hauteur. Veillez simplement à prendre vos dispositions pour le retrait dans le bureau où le Wi-Fi fonctionne.","en":"The internet reception is not good on the sidewalk in front of the building, probably due to the other tall buildings. Just make sure you have made any arrangements for pick-up in the office where the wi-fi is."}},"summary":{"positive":{"fr":"Je suis soulagée de constater que mes incisions sont déjà bien cachées derrière mes oreilles.","en":"I'm relieved to say my incisions are already well-hidden behind my ears."}}},{"id":12696,"user":{"id":502302,"name":"Joy ","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"coordination","value":5},{"name":"translation","value":4},{"name":"relative_price","value":2},{"name":"nps","value":8},{"name":"manager","value":5}],"text":{"fr":"J'ai eu une expérience vraiment formidable avec mon médecin et les soins ici. Je souhaitais un nez d'apparence très naturelle, sans ressembler à une \"poupée\" ou à quelqu'un ayant subi une rhinoplastie. Il en allait de même pour le comblement des lèvres. J'ai eu l'impression que les deux interventions ont été réalisées en tenant exactement compte de ce que je souhaitais et la symétrie globale à la fin pour mes narines était excellente - mon nez avait été cassé et avant l'opération, le manque de symétrie était un problème majeur. Je pense que cela a nécessité différents degrés de découpe pour chaque narine, donc je suis très impressionné que la symétrie du résultat final semble différer de moins de 1mm l'une de l'autre, ce qui est une énorme amélioration par rapport à avant. La forme est vraiment agréable et j'ai été impressionné que, après l'opération, le tamponnement ait été effectué de manière à ce que je puisse respirer par le nez pendant toute la durée, même durant ma convalescence.","en":"I had a really great experience with my doctor and care here. I wanted a very natural looking nose, not to look \"doll-like\" or like I had a rhinoplasty. Same for lip filler. I felt like both were done taking exactly what I wanted into account and the overall symmetry at the end for my nostrils was excellent - my nose had been broken and before surgery lack of symmetry was a big issue. I believe it required different degrees of cutting for each nostril so I'm very impressed that the end result's symmetry appears less than 1mm different from one another, that's a huge improvement from before. The shape is really nice and I was impressed that after surgery the packing was done in such a way that I was able to breathe through my nose the whole time, even during my recovery."},"order":{"operation":{"id":22,"name":{"fr":"Rhinoplastie (travail du nez)","en":"Rhinoplasty (nose job)"}}},"clinic_info":{"id":1418,"name":"Marroquín & Sandoval Plastic Surgery Clinic","alias":"marroquin-sandoval-plastic-surgery","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-09-07T15:08:20.489+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/6525a90333d4b_b.jpeg","preview_url":"review/6525a90333d4b_s.jpeg"}],"summary":{"positive":{"fr":"J'ai eu le sentiment que les deux interventions ont été réalisées en tenant compte exactement de ce que je voulais, et la symétrie globale de mes narines à la fin était excellente - mon nez avait été cassé et avant l'opération, le manque de symétrie était un gros problème. Je pense qu'il a fallu des degrés de coupe différents pour chaque narine, donc je suis très impressionné que la symétrie final","en":"I felt like both were done taking exactly what I wanted into account and the overall symmetry at the end for my nostrils was excellent - my nose had been broken and before surgery lack of symmetry was a big issue. I believe it required different degrees of cutting for each nostril so I'm very impressed that the end result's symmetry appears less than 1mm different from one another, that's a huge i"}}},{"id":19860,"user":{"id":811558,"name":"Lily Vo","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":4},{"name":"personal","value":5},{"name":"comfort","value":4},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Tout d'abord, j'ai utilisé Aura Wellness Center au lieu d'Alice Beauty Clinic. Et leur personnel était très accommodant et attentionné - tout le monde était super gentil et attentionné, en particulier Sara et Maria. Sara était la meilleure anglophone et m'a aidée pour tout. Maria était gentille, chaleureuse et parlait également très bien l'anglais. Elles m'ont permis de me sentir moins seule dans ce voyage.\n\nPar l'intermédiaire de Bookimed, j'ai été aidée par Confidence, qui était très attentionnée et qui prenait de mes nouvelles. Elle s'est assurée que j'étais en contact avec mon coordinateur médical et mon médecin.\n\nMon coordinateur s'appelait Carlos. Il était gentil, répondait à toutes mes questions et m'a même envoyé plusieurs SMS après mon opération pour s'assurer que je me rétablissais et que j'étais satisfaite de mes résultats.\n\nMon médecin était le Dr Ayala. Je ne peux pas en dire beaucoup sur lui car il est entré et sorti de la salle d'opération. Je l'ai rencontré brièvement. Et je ne suis pas sûre des résultats obtenus, car je n'en suis qu'à un mois de l'opération.","en":"First off, I used Aura Wellness Center, instead of Alice Beauty Clinic. And, their staff was very accommodating and thoughtful - everyone was super nice and considerate, especially Sara and Maria. Sara was the best English speaker there and helped me with everything. Maria was kind, warm, and also a great English speaker. They made it less lonely since I had this journey alone. \n\nThrough Bookimed, I was assisted by Confidence, she was super thoughtful and checked up on me. She made sure I had connections with my medical coordinator and doctor. \n\nMy coordinator was named Carlos. He was kind, answering all my questions and even texted me after my surgery numerous time to ensure I was recovering and satisfied with my results. \n\nMy doctor was Dr. Ayala. I can't say much about him since he was in and out of the surgery room. I met him briefly. And, I'm unsure of my results as I am only one month post-op."},"order":{"operation":{"id":771,"name":{"fr":"Liposuccion Vaser","en":"Vaser liposuction"}}},"doctor_info":{"id":6904,"name":"Joaquin Ayala ","alias":"joaquin-ayala"},"clinic_info":{"id":5062,"name":"Alice Beauty Clinique","alias":"alice-beauty-clinic","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2025-05-08T16:57:47.326+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"Tout d'abord, j'ai utilisé Aura Wellness Center au lieu d'Alice Beauty Clinic. Et leur personnel était très accommodant et attentionné - tout le monde était super gentil et attentionné, en particulier Sara et Maria. Sara était la meilleure anglophone et m'a aidée pour tout. Maria était gentille, chaleureuse et parlait également très bien l'anglais. Elles m'ont permis de me sentir moins seule dans ce voyage.\n\nPar l'intermédiaire de Bookimed, j'ai été aidée par Confidence, qui était très attentionnée et qui prenait de mes nouvelles. Elle s'est assurée que j'étais en contact avec mon coordinateur médical et mon médecin.\n\nMon coordinateur s'appelait Carlos. Il était gentil, répondait à toutes mes questions et m'a même envoyé plusieurs SMS après mon opération pour s'assurer que je me rétablissais et que j'étais satisfaite de mes résultats.\n\nMon médecin était le Dr Ayala. Je ne peux pas en dire beaucoup sur lui car il est entré et sorti de la salle d'opération. Je l'ai rencontré brièvement. Et je ne suis pas sûre des résultats obtenus, car je n'en suis qu'à un mois de l'opération.","en":"First off, I used Aura Wellness Center, instead of Alice Beauty Clinic. And, their staff was very accommodating and thoughtful - everyone was super nice and considerate, especially Sara and Maria. Sara was the best English speaker there and helped me with everything. Maria was kind, warm, and also a great English speaker. They made it less lonely since I had this journey alone. \n\nThrough Bookimed, I was assisted by Confidence, she was super thoughtful and checked up on me. She made sure I had connections with my medical coordinator and doctor. \n\nMy coordinator was named Carlos. He was kind, answering all my questions and even texted me after my surgery numerous time to ensure I was recovering and satisfied with my results. \n\nMy doctor was Dr. Ayala. I can't say much about him since he was in and out of the surgery room. I met him briefly. And, I'm unsure of my results as I am only one month post-op."},"what_like_text":{"fr":"Le personnel de la clinique s'est montré accommodant. Le coordinateur de Bookimed et le médecin ont veillé à ce que l'on réponde à mes questions.","en":"The staff at the clinic was accommodating. The coordinator from Bookimed and from the doctor ensured my questions were answered."},"what_not_like_text":{"fr":"La brièveté du Dr Ayala et l'absence de contrôle après l'opération. Je ne l'ai pas rencontré plus de 15 fois (lorsque j'étais conscient car j'étais sous anesthésie lorsqu'il m'a opéré).","en":"Dr. Ayala's brevity and lack of check up after the surgery. I didn't meet him more than 15 (when I was conscious since I was under anesthesia when he operated on me)."}},"summary":{"positive":{"fr":"Leur personnel a été très accommodant et attentionné - tout le monde a été super gentil et attentionné, en particulier Sara et Maria.","en":"Their staff was very accommodating and thoughtful - everyone was super nice and considerate, especially Sara and Maria."}}},{"id":21440,"user":{"id":889569,"name":"Jennifer ","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":4}],"text":{"fr":"L'expérience que j'ai eue avec le Dr Marroquin a largement dépassé mes attentes. Je suis un Américain vivant à Miami, en Floride. Je me suis renseignée auprès de chirurgiens locaux avant de décider de me rendre à l'étranger pour mon lifting profond du visage et du cou avec blépharoplastie. Après des recherches approfondies, j'ai trouvé le Dr Marroquin, j'ai lu tous les témoignages de patients que j'ai pu trouver et j'ai regardé toutes ses photos avant et après. Je l'ai contacté via Bookimed. Au début, j'ai cru que je me faisais arnaquer, les gens de Bookimed ne parlaient pas très bien anglais, je pouvais dire que je communiquais avec une personne dont l'anglais ou l'espagnol n'était pas la langue maternelle. Les communications arrivaient à des heures bizarres de la journée. Après quelques échanges, j'ai décidé de ne pas aller plus loin sans parler à quelqu'un du bureau du Dr Marroquins. Le même jour, une personne prétendant être le Dr Marroquin m'a contacté sur Whatsapp. Je me suis dit qu'il s'agissait d'une arnaque et je l'ai d'abord ignoré. À Miami, il faut être mourant pour que le chirurgien puisse vous parler directement. Je lui ai dit que je me sentais mal à l'aise et il m'a suggéré d'organiser un appel vidéo plus tard dans la journée, je me suis dit qu'il n'y avait aucune chance que ce soit lui au téléphone, et bien sûr, c'était lui ! Il a pris sur son temps personnel, un dimanche, pour m'appeler. Nous avons parlé pendant près d'une heure et, à la fin de cet appel, j'étais sûre à 100 % qu'il s'agissait de mon médecin. Il est tellement terre à terre et accessible qu'il m'a mise à l'aise. Le lendemain, je lui ai fait savoir que je voulais procéder à l'opération et, à partir de ce moment-là, je n'ai plus communiqué qu'avec lui. Il m'a aidée à planifier l'opération, mes rendez-vous préopératoires et m'a fait des recommandations pour les maisons de convalescence. En moins d'un mois, je suis arrivée à Guadalajara, il m'a rencontrée le lendemain et nous avons discuté de l'opération en détail. C'est à ce moment-là que j'ai décidé d'ajouter un lifting des lèvres à la procédure. J'ai passé tous les examens préopératoires et j'ai été opérée le 26 août. Le Dr Marroquin a été formidable le jour de l'opération, il m'a parlé en anglais (qu'il parle très bien), il s'est assuré que je comprenais chaque étape du processus. Tout s'est très bien passé, j'ai passé les 10 jours suivants au Mexique à me rétablir dans une maison de convalescence. J'ai parlé au Dr Marroquin tous les jours pendant mon séjour. Je n'ai eu aucune complication et je suis rentrée chez moi après 10 jours pour poursuivre ma convalescence à la maison. Trois mois après l'opération, je n'ai aucun regret. Je parle au Dr Marroquin toutes les deux semaines et je le tiens au courant de mes progrès avec des photos. Si vous envisagez cette opération, je vous recommande à 100 % de consulter le Dr Marroquin, c'est un médecin et un être humain extraordinaire.","en":"The experience I had with Dr Marroquin far exceed my expectations. I am an American living in Miami, FL. I inquired with surgeons locally before deciding to travel abroad for my deep plane face and neck lift with blepharoplasty. After extensive research I found Dr Marroquin, I read through all the patient testimonials I could find and looked at all his before and after photos. I reached out to him via Bookimed. At first I thought I was being scammed, the people at Bookimed did not speak very good english, I could tell I was communicating with a non native english or spanish speaker. The communications came in at weird hours of the day. After a few back and forth, I said I would not proceed any further without speaking with someone from Dr Marroquins office. That same day someone claiming to be Dr Marroquin contacted me on Whatsapp. I thought for sure it was a scam, so at first I ignored him. In Miami you would have to be dying in order for the surgeon to speak with you directly. I told him I was feeling uneasy and he suggested we set up a video call for later that day, I thought there is no way its going to be him on the phone, and sure enough it was him! He took his personal time on a Sunday to call me. We spoke for almost an hour, and at the end of that call I was 100% sure this was my doctor. He is so down to earth and approachable, he made me feel so at ease. I let him know the next day I wanted to proceed with the surgery, from that point on I only communicated with him. He helped me to schedule the surgery, my preop appointments and made recommendations for recovery houses. In less than a month I arrived in Guadalajara, he met with me the next day and we discussed the surgery in length. At that point I decided to add a lip lift to the procedure. I passed all my preop and had my surgery on August 26th. Dr Marroquin was amazing the day of surgery, he spoke to me in english (which he speaks very well), he made sure I understood every step of the process. Everything went very well, I spent the next 10 days in Mexico recovering at a recovery house. I spoke with Dr Marroquin every day while I was there. I had zero complications and flew home after 10 days to continue my recovery at home. I am 3 months post op and I have zero regrets. I speak with Dr Marroquin every few weeks and keep him updated on my progress with photos. If you are considering this surgery, I 100% recommend having a consultation with Dr Marroquin, he is an amazing doctor and human being."},"order":{"operation":{"id":21,"name":{"fr":"Lifting","en":"Facelift"}}},"clinic_info":{"id":1418,"name":"Marroquín & Sandoval Plastic Surgery Clinic","alias":"marroquin-sandoval-plastic-surgery","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-09-04T20:35:13.223+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"fr":"L'expérience que j'ai eue avec le Dr Marroquin a largement dépassé mes attentes. Je suis un Américain vivant à Miami, en Floride. Je me suis renseignée auprès de chirurgiens locaux avant de décider de me rendre à l'étranger pour mon lifting profond du visage et du cou avec blépharoplastie. Après des recherches approfondies, j'ai trouvé le Dr Marroquin, j'ai lu tous les témoignages de patients que j'ai pu trouver et j'ai regardé toutes ses photos avant et après. Je l'ai contacté via Bookimed. Au début, j'ai cru que je me faisais arnaquer, les gens de Bookimed ne parlaient pas très bien anglais, je pouvais dire que je communiquais avec une personne dont l'anglais ou l'espagnol n'était pas la langue maternelle. Les communications arrivaient à des heures bizarres de la journée. Après quelques échanges, j'ai décidé de ne pas aller plus loin sans parler à quelqu'un du bureau du Dr Marroquins. Le même jour, une personne prétendant être le Dr Marroquin m'a contacté sur Whatsapp. Je me suis dit qu'il s'agissait d'une arnaque et je l'ai d'abord ignoré. À Miami, il faut être mourant pour que le chirurgien puisse vous parler directement. Je lui ai dit que je me sentais mal à l'aise et il m'a suggéré d'organiser un appel vidéo plus tard dans la journée, je me suis dit qu'il n'y avait aucune chance que ce soit lui au téléphone, et bien sûr, c'était lui ! Il a pris sur son temps personnel, un dimanche, pour m'appeler. Nous avons parlé pendant près d'une heure et, à la fin de cet appel, j'étais sûre à 100 % qu'il s'agissait de mon médecin. Il est tellement terre à terre et accessible qu'il m'a mise à l'aise. Le lendemain, je lui ai fait savoir que je voulais procéder à l'opération et, à partir de ce moment-là, je n'ai plus communiqué qu'avec lui. Il m'a aidée à planifier l'opération, mes rendez-vous préopératoires et m'a fait des recommandations pour les maisons de convalescence. En moins d'un mois, je suis arrivée à Guadalajara, il m'a rencontrée le lendemain et nous avons discuté de l'opération en détail. C'est à ce moment-là que j'ai décidé d'ajouter un lifting des lèvres à la procédure. J'ai passé tous les examens préopératoires et j'ai été opérée le 26 août. Le Dr Marroquin a été formidable le jour de l'opération, il m'a parlé en anglais (qu'il parle très bien), il s'est assuré que je comprenais chaque étape du processus. Tout s'est très bien passé, j'ai passé les 10 jours suivants au Mexique à me rétablir dans une maison de convalescence. J'ai parlé au Dr Marroquin tous les jours pendant mon séjour. Je n'ai eu aucune complication et je suis rentrée chez moi après 10 jours pour poursuivre ma convalescence à la maison. Trois mois après l'opération, je n'ai aucun regret. Je parle au Dr Marroquin toutes les deux semaines et je le tiens au courant de mes progrès avec des photos. Si vous envisagez cette opération, je vous recommande à 100 % de consulter le Dr Marroquin, c'est un médecin et un être humain extraordinaire.","en":"The experience I had with Dr Marroquin far exceed my expectations. I am an American living in Miami, FL. I inquired with surgeons locally before deciding to travel abroad for my deep plane face and neck lift with blepharoplasty. After extensive research I found Dr Marroquin, I read through all the patient testimonials I could find and looked at all his before and after photos. I reached out to him via Bookimed. At first I thought I was being scammed, the people at Bookimed did not speak very good english, I could tell I was communicating with a non native english or spanish speaker. The communications came in at weird hours of the day. After a few back and forth, I said I would not proceed any further without speaking with someone from Dr Marroquins office. That same day someone claiming to be Dr Marroquin contacted me on Whatsapp. I thought for sure it was a scam, so at first I ignored him. In Miami you would have to be dying in order for the surgeon to speak with you directly. I told him I was feeling uneasy and he suggested we set up a video call for later that day, I thought there is no way its going to be him on the phone, and sure enough it was him! He took his personal time on a Sunday to call me. We spoke for almost an hour, and at the end of that call I was 100% sure this was my doctor. He is so down to earth and approachable, he made me feel so at ease. I let him know the next day I wanted to proceed with the surgery, from that point on I only communicated with him. He helped me to schedule the surgery, my preop appointments and made recommendations for recovery houses. In less than a month I arrived in Guadalajara, he met with me the next day and we discussed the surgery in length. At that point I decided to add a lip lift to the procedure. I passed all my preop and had my surgery on August 26th. Dr Marroquin was amazing the day of surgery, he spoke to me in english (which he speaks very well), he made sure I understood every step of the process. Everything went very well, I spent the next 10 days in Mexico recovering at a recovery house. I spoke with Dr Marroquin every day while I was there. I had zero complications and flew home after 10 days to continue my recovery at home. I am 3 months post op and I have zero regrets. I speak with Dr Marroquin every few weeks and keep him updated on my progress with photos. If you are considering this surgery, I 100% recommend having a consultation with Dr Marroquin, he is an amazing doctor and human being."},"what_like_text":{"fr":"J'ai apprécié le caractère personnel du service, j'ai vraiment appris à connaître mon médecin et je me suis sentie à l'aise avec lui à 100 %.","en":"I liked how personal the service was, I really got to know my doctor and felt 100% at ease with him."},"what_not_like_text":{"fr":"J'aurais aimé attendre que la maison de récupération que je voulais utiliser ait des disponibilités. Comme ils étaient complets, j'ai décidé d'en utiliser un autre qui n'était pas aussi bien noté. L'expérience n'a pas été mauvaise, mais elle aurait pu être meilleure.","en":"I wish I would have waited for the recovery house I wanted to use to have availability. They were booked up so I decided to use another one that was not as highly rated. It was not a bad experience, but it could have been better."}},"comment_about_bookimed":{"fr":"Bookimed était bien, mais je parlais toujours à de nouvelles personnes et je devais sans cesse leur communiquer mes coordonnées.","en":"Bookimed was ok, I was always talking to new people and had to keep updating them on my details."},"summary":{"positive":{"fr":"Je suis à 3 mois de l'opération et je n'ai aucun regret.","en":"I am 3 months post op and I have zero regrets."}}},{"id":13121,"user":{"id":471530,"name":"Catherine Vilgos","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"À partir du moment où j’ai commencé ce processus avec Laura, tout s’est déroulé sans problème. Toutes mes questions ont reçu une réponse rapide et complète. Toutes mes appréhensions à l’idée de demander des soins dans un autre pays n’ont pas été ignorées. Comme j'avais des questions sur mon opération, j'ai pu discuter avec mon chirurgien pour clarifier quelle opération serait la meilleure pour le résultat que j'espérais. J'ai pris l'avion pour San Diego et j'ai été accueilli par Laura (transport) qui est restée en contact tout au long de mon séjour et c'était merveilleux ! Le personnel de la clinique était gentil, accueillant et professionnel. Je suis horrible avec les noms, sinon je crierais individuellement à chacun d'eux !! Laura Rodriguez s'est assurée que tout se passait bien tout au long de mon séjour et a répondu à toutes mes questions, s'assurant que je me sente toujours en sécurité. Mon anesthésiste a écouté mes préoccupations concernant les problèmes liés à une anesthésie générale antérieure et a trouvé une solution pour répondre à mes besoins. Je crois que mon rétablissement initial s’est bien mieux passé grâce à cela. Je ne peux pas dire assez de choses merveilleuses sur mon chirurgien ! Il a écouté mes espoirs quant au résultat de mon opération et a absolument dépassé tous mes espoirs ! Merci Dr Marquez, vous êtes vraiment un artiste ! L'hôtel où nous avons séjourné avant mon opération était magnifique et la salle de réveil a fourni des soins incroyables ! Je recommanderais cette clinique à tous ceux qui souhaitent venir à Tijuana pour des soins médicaux ❤️","en":"From the moment I started this process with Laura, everything was seamless. All my questions were answered quickly and thoroughly. Any apprehensions I had about seeking care in a different country were not ignored. As I had questions about my surgery, I was able to talk with my surgeon to clarify which surgery would be best for the outcome I hoped for. I flew into San Diego and was met by Laura (transportation)who kept in contact throughout my stay and was wonderful! The clinic staff were kind, welcoming and professional. I am horrible with names otherwise I would give individual shout outs to each of them!! Laura Rodriguez ensured that everything went smoothly throughout my stay and answered all my question, made sure I always felt safe. My anesthesiologist listened to my concerns about problems with prior general anesthesia and came up with a solution to meet my needs. I believe my initial recovery went so much better due to this. I can’t say enough wonderful things about my surgeon! He listened to what my hopes for the outcome of my surgery were and absolutely exceeded all of my hopes! Thank you Dr Marquez, you are truly an artist! The hotel we stayed at prior to my surgery was beautiful, and the recovery suite provided amazing care! I would recommend this clinic to anyone looking at coming to Tijuana for medical care ❤️"},"order":{"operation":{"id":20,"name":{"fr":"Lifting des seins","en":"Breast lift"}}},"clinic_info":{"id":1844,"name":"Advance Health Medical Center","alias":"advance-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-10-23T21:40:51.246+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"fr":"Bookimed était absolument le meilleur et c'est la raison pour laquelle je me sentais à l'aise de me faire soigner dans un autre pays.","en":"Bookimed was absolutely the best and the reason why I felt comfortable proceeding with getting care in another country"},"summary":{"positive":{"fr":"Je recommanderais cette clinique à quiconque envisage de venir à Tijuana pour des soins médicaux ❤️","en":"I would recommend this clinic to anyone looking at coming to Tijuana for medical care ❤️"}}},{"id":26581,"user":{"id":1042851,"name":"Nancy ","country_code":"MX","country_name":{"fr":"Mexique","en":"Mexico"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"recommend","value":10}],"text":{"fr":"Tout le personnel et les médecins étaient compétents, serviables et très aimables ; mon expérience a été très bonne. Ma principale préoccupation était de trouver le bon chirurgien, et je suis satisfait de mon choix pour un lifting profond. La procédure a traité mon visage entier et mon cou, et jusqu'à présent, ma convalescence progresse comme prévu. La clinique a été attentive, fournissant un guide de suivi clair et étant facilement joignable. Sachez simplement que mes médicaments ont coûté un supplément de $4000 pesos. Mon meilleur conseil : consultez les avis.","en":"All the staff and doctors were skilled, helpful, and very kind; my experience has been very good. My main concern was finding the right surgeon, and I'm happy with my choice for a deep plane facelift. The procedure addressed my full face and neck, and so far, my recovery is progressing about as expected. The clinic has been supportive, providing a clear aftercare guide and being easy to reach. Just note that my medications were an additional expense of $4000 pesos. My best advice: check reviews."},"order":{"operation":{"id":21,"name":{"fr":"Lifting","en":"Facelift"}}},"clinic_info":{"id":1418,"name":"Marroquín & Sandoval Plastic Surgery Clinic","alias":"marroquin-sandoval-plastic-surgery","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-08-01T03:11:28.201+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"Tout le personnel et les médecins étaient compétents, serviables, bien informés et très aimables. Mon expérience a été très bonne.","en":"All the staff and doctors were skilled, helpful, knowledgeable, and very kind. My experience has been very good."}},"summary":{"positive":{"fr":"L'ensemble du personnel et des médecins était compétent, serviable et très aimable ; j'ai eu une très bonne expérience.","en":"All the staff and doctors were skilled, helpful, and very kind; my experience has been very good."}}},{"id":18531,"user":{"id":732392,"name":"John Echols","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"fr":"Des installations de premier ordre, un personnel très attentif et le Dr Marroquin était / est disponible presque immédiatement avec WhatsApp et a répondu à toutes mes préoccupations et questions avec une rapidité et une efficacité que l'on ne trouve pas aux États-Unis. Mon rétablissement à l'hôtel FCH s'est également très bien passé. Il se trouve dans un quartier très agréable de Guadalajara, totalement sûr et offrant de nombreuses possibilités de restauration.","en":"Top notch facilities, very attentive staff and Dr Marroquin was / is available nearly immediately with WhatsApp and addressed all my concerns and questions with a speed and efficiency one can't get in the US. My recovery at FCH Hotel was very good as well. Is in a great area of Guadalajara, totally safe and lots of dining options."},"order":{"operation":{"id":1324,"name":{"fr":"Lifting en profondeur","en":"Deep Plane Facelift"}}},"doctor_info":{"id":1756,"name":"Marco Tulio Marroquin Batres","alias":"marco-tulio-marroquin-batres"},"clinic_info":{"id":1418,"name":"Marroquín & Sandoval Plastic Surgery Clinic","alias":"marroquin-sandoval-plastic-surgery","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-01-26T20:40:29.386+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/6799a46c67c7c_b.jpeg","preview_url":"review/6799a46c67c7c_s.jpeg"},{"full_url":"review/6799a46ce4ff1_b.jpeg","preview_url":"review/6799a46ce4ff1_s.jpeg"},{"full_url":"review/6799a46d2ce94_b.jpeg","preview_url":"review/6799a46d2ce94_s.jpeg"},{"full_url":"review/6799a46d751a5_b.jpeg","preview_url":"review/6799a46d751a5_s.jpeg"}],"client_response":{"preview_to_review_text":{"fr":"Des installations de premier ordre, un personnel très attentif et le Dr Marroquin était / est disponible presque immédiatement avec WhatsApp et a répondu à toutes mes préoccupations et questions avec une rapidité et une efficacité que l'on ne trouve pas aux États-Unis. Mon rétablissement à l'hôtel FCH s'est également très bien passé. Il se trouve dans un quartier très agréable de Guadalajara, totalement sûr et offrant de nombreuses possibilités de restauration.","en":"Top notch facilities, very attentive staff and Dr Marroquin was / is available nearly immediately with WhatsApp and addressed all my concerns and questions with a speed and efficiency one can't get in the US. My recovery at FCH Hotel was very good as well. Is in a great area of Guadalajara, totally safe and lots of dining options."},"what_like_text":{"fr":"Compétence du Dr et du personnel.","en":"Competence of Dr and staff."},"what_not_like_text":{"fr":"Rien à redire, tout s'est bien passé.","en":"Nothing signifigant to criticise, went fairly smooth."}},"comment_about_bookimed":{"fr":"Bookimed a facilité la mise en relation avec le bon Dr pour mettre les choses en place, puis ils ont assuré le suivi.","en":"Bookimed made it easy to connect with the right Dr to set things up, then they followed up."},"summary":{"positive":{"fr":"Le Dr Marroquin était/est disponible presque immédiatement avec WhatsApp et a répondu à toutes mes préoccupations et questions avec une rapidité et une efficacité que l'on ne peut pas obtenir aux États-Unis.","en":"Dr Marroquin was/is available nearly immediately with WhatsApp and addressed all my concerns and questions with a speed and efficiency one can't get in the US."}}},{"id":9399,"user":{"id":367461,"name":"Concepción Ocasio","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":0},{"name":"relative_price","value":2}],"text":{"fr":"Le transport vers et depuis l'hôtel, l'hôpital et l'aéroport s'est déroulé sans problème. Tout le monde a été extrêmement accueillant et gentil. Je me suis sentie en sécurité et à l'aise. Les infirmières étaient très attentives et mon médecin était très humble et informatif. Tout s'est bien passé et je n'ai eu à m'inquiéter de rien. Ne vous inquiétez donc pas de venir seule, tout se passera bien, tout est pris en charge.","en":"I highly recommend Bookimed is just really convenient.The transportation to and from the hotel, hospital and airport went smoothly. Everyone was extremely welcoming and nice. I felt save and comfortable. The nurses were very attentive and my doctor was very humble and informative. Everything went smoothly and I didn’t have to worry about a thing. So don’t worry about coming alone you’ll be alright, everything is really taking care of."},"order":{"operation":{"id":810,"name":{"fr":"Vaginoplastie","en":"Vaginoplasty"}}},"clinic_info":{"id":1844,"name":"Advance Health Medical Center","alias":"advance-medical-center","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2022-08-06T21:15:02.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/62eee010aa03c_b.jpeg","preview_url":"review/62eee010aa03c_s.jpeg"},{"full_url":"review/62eee0115e16a_b.jpeg","preview_url":"review/62eee0115e16a_s.jpeg"},{"full_url":"review/62eee011d60a8_b.jpeg","preview_url":"review/62eee011d60a8_s.jpeg"}],"comment_about_bookimed":{"fr":"100 %. Je recommande vivement Bookimed, c'est vraiment très pratique.","en":"100 percent. I highly recommend Bookimed is just really convenient."},"summary":{"positive":{"fr":"À propos du médecin : \"Mon médecin était très humble et informatif.\" À propos de la clinique : \"Tout le monde était extrêmement accueillant et agréable.\" À propos des résultats : À propos de l'expérience : \"Le transport entre l'hôtel, l'hôpital et l'aéroport s'est déroulé sans encombre.\" \"Les infirmières étaient très attentives.\" \"Je me suis senti en sécurité et à l'aise.\" \"Tout s'est déroulé sans","en":"\"I highly recommend Bookimed is just really convenient.\"Return: About the Doctor: \"My doctor was very humble and informative.\" About the Clinic: \"Everyone was extremely welcoming and nice.\" About the Results: About the Experience: \"The transportation to and from the hotel, hospital and airport went smoothly.\" \"The nurses were very attentive.\" \"I felt save and comfortable.\" \"Everything went smooth"}}},{"id":27242,"user":{"id":1086078,"name":"Carlos ","country_code":"CA","country_name":{"fr":"Canada"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5}],"text":{"fr":"The doctor took the time to explain the different size and projection options for the silicone implant and what would suit my face. I felt it was a high quality procedure, with a very friendly and professional doctor and staff. The clinic's support has also been good. They are easy to reach and gave me a clear aftercare guide, which is helpful. I am still recovering, but so far I am feeling better than expected."},"order":{"operation":{"id":500,"name":{"fr":"Implant de menton","en":"Chin implant"}}},"clinic_info":{"id":7410,"name":"Chirurgie Plastique du Dr Alexandro Aguilera","alias":"dr-alexandro-aguilera-plastic-surgery","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-09-13T17:18:50.775+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"High quality procedure, very friendly and professional doctor and staff."}},"summary":{"positive":{"fr":"J'ai trouvé que c'était une intervention de grande qualité, réalisée par un médecin et une équipe très aimables et professionnels.","en":"I felt it was a high quality procedure, with a very friendly and professional doctor and staff."}}},{"id":26771,"user":{"id":917697,"name":"Frank ","country_code":"US","country_name":{"fr":"États-Unis","en":"United States of America"}},"ratings":[{"name":"main","value":4},{"name":"doctor","value":4},{"name":"personal","value":4},{"name":"comfort","value":5},{"name":"recommend","value":8}],"text":{"fr":"Pour toute personne envisageant cette chirurgie, je souhaitais partager mes premières impressions. J'ai opté pour l'implant malléable (semi-rigide). Il est encore très tôt dans ma récupération, donc il est vraiment trop tôt pour dire quel sera le résultat final, mais le parcours a été positif jusqu'à présent. L'environnement de la clinique était excellent, et j'ai apprécié le personnel amical, ce qui a vraiment fait la différence pour se sentir à l'aise. J'ai également été satisfait qu'il n'y ait pas de frais supplémentaires au-delà du prix sur lequel nous nous étions mis d'accord. L'équipe de la clinique est restée en contact avec moi depuis l'intervention, ce qui est très rassurant. C’était une expérience solide.","en":"For anyone considering this surgery, I wanted to share my initial thoughts. I opted for the malleable (semi-rigid) implant. It's still very early in my recovery, so it's genuinely too early to tell what the final outcome will be, but the journey has been positive so far. The clinic environment was great, and I appreciated the friendly staff, which made a real difference in feeling comfortable. I was also pleased that there were no additional expenses on top of the price we agreed on. The clinic team has stayed in touch with me since the procedure, which is very reassuring. It was a solid experience."},"order":{"operation":{"id":1030,"name":{"fr":"Chirurgie des implants péniens","en":"Penile implant surgery"}}},"clinic_info":{"id":692,"name":"Hospital de la Familia","alias":"hospital-de-la-familia","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-08-12T01:12:48.791+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"fr":"Personnel amical","en":"Friendly staff"}},"summary":{"positive":{"fr":"Jusqu'à présent, l'expérience s'est avérée positive.","en":"The journey has been positive so far."}}}],"meta":{"total_count":20,"total_pages":1}},"offers":{"cards":[],"metadata":{"total_count":0}},"listingTexts":{"entity_texts":{},"texts":{}},"relations":{"countries":[{"name":"Albanie","alias":"albania","iso_code":"AL"},{"name":"Autriche","alias":"austria","iso_code":"AT"},{"name":"Brésil","alias":"brazil","iso_code":"BR"},{"name":"Colombie","alias":"colombia","iso_code":"CO"},{"name":"Egypte","alias":"egypt","iso_code":"EG"},{"name":"Emirats Arabes Unis","alias":"united-arab-emirates","iso_code":"AE"},{"name":"Espagne","alias":"spain","iso_code":"ES"},{"name":"France","alias":"france","iso_code":"FR"},{"name":"Grèce","alias":"greece","iso_code":"GR"},{"name":"Inde","alias":"india","iso_code":"IN"},{"name":"Italie","alias":"italy","iso_code":"IT"},{"name":"Japon","alias":"japan","iso_code":"JP"},{"name":"Le Portugal","alias":"portugal","iso_code":"PT"},{"name":"Lituanie","alias":"lithuania","iso_code":"LT"},{"name":"Malaisie","alias":"malaysia","iso_code":"MY"},{"name":"Mexique","alias":"mexico","iso_code":"MX"},{"name":"Pologne","alias":"poland","iso_code":"PL"},{"name":"République de Corée","alias":"republic-of-korea","iso_code":"KR"},{"name":"République dominicaine","alias":"dominican-republic","iso_code":"DO"},{"name":"République tchèque","alias":"czech-republic","iso_code":"CZ"},{"name":"Suisse","alias":"switzerland","iso_code":"CH"},{"name":"Thaïlande","alias":"thailand","iso_code":"TH"},{"name":"Turquie","alias":"turkey","iso_code":"TR"},{"name":"Ukraine","alias":"ukraine","iso_code":"UA"},{"name":"États-Unis","alias":"united-states","iso_code":"US"}],"cities":[{"name":"Tijuana","alias":"tijuana"},{"name":"Guadalajara","alias":"guadalajara"},{"name":"Mexico","alias":"mexico-city"},{"name":"Zapopán","alias":"zapopan"},{"name":"Mexicali","alias":"mexicali"},{"name":"Cancún","alias":"cancun"}],"operations":[{"name":"Rhinoplastie (travail du nez)","alias":"rhinoplasty-nose-job"},{"name":"Agrandissement du pénis","alias":"penis-enlargement"},{"name":"Lifting","alias":"tightening-of-facial-skin-facelift"},{"name":"Liposuccion","alias":"liposuction"},{"name":"Augmentation mammaire","alias":"breast-augmentation"},{"name":"Blépharoplastie (Correction des paupières)","alias":"blepharoplasty-eyelid"},{"name":"Abdominoplastie","alias":"abdominoplasty"},{"name":"Chirurgie de changement de sexe","alias":"sex-reassignment-surgery"},{"name":"Chirurgie de la gynécomastie","alias":"gynecomastia-surgery"},{"name":"Réduction mammaire","alias":"breast-reduction"},{"name":"Chirurgie des implants péniens","alias":"penile-implant-surgery"},{"name":"Otoplastie (chirurgie des oreilles)","alias":"otoplasty-ear-surgery"},{"name":"Lifting en profondeur","alias":"deep-plane-facelift"},{"name":"Lifting des seins","alias":"mastopexy-breast-lift-contour-plastics"},{"name":"Mini lifting","alias":"mini-facelift"},{"name":"Lifting brésilien des fesses","alias":"brazilian-butt-lift"},{"name":"Mommy makeover","alias":"mommy-makeover"},{"name":"Labiaplastie","alias":"labiaplasty"},{"name":"Vaginoplastie","alias":"vaginoplasty"},{"name":"Hyménoplastie (restauration de l'hymen)","alias":"hymenoplasty-hymen-restoration"},{"name":"Lifting du 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